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SureStay Studio by Best Western Conroe Downtown

2.5 star property

Photo gallery for SureStay Studio by Best Western Conroe Downtown

Exterior
Lobby
Lobby
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Gym
  • Housekeeping
  • Air conditioning
  • Parking included
  • Laundry

Explore the area

View map
1000 Cable St, Conroe, TX, 77301
  • Place, HCA Houston Healthcare Conroe
    ‪4 min drive‬
  • Place, Conroe Outlet Mall
    ‪5 min drive‬
  • Place, The Lone Star Convention & Expo Center
    ‪8 min drive‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Kitchenette

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Kitchenette

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Kitchenette

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Kitchenette

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

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About the area

Conroe

A stay at SureStay Studio by Best Western Conroe Downtown places you in the heart of Conroe, within a 10-minute drive of HCA Houston Healthcare Conroe and Conroe Outlet Mall. .This hotel is 3.8 mi (6.1 km) from The Lone Star Convention & Expo Center and 7 mi (11.2 km) from Lake Conroe.

What's nearby

  • Crighton Theatre - 13 min walk - 1.2 km
  • HCA Houston Healthcare Conroe - 4 min drive - 4.1 km
  • Conroe Outlet Mall - 5 min drive - 7.8 km
  • The Lone Star Convention & Expo Center - 8 min drive - 8.9 km
  • Lake Conroe - 14 min drive - 11.9 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 36 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Sonic Drive-In - ‬7 min walk
  • ‪Panda Express - ‬12 min walk
  • ‪Chipotle Mexican Grill - ‬12 min walk

About this property

SureStay Studio by Best Western Conroe Downtown

Hotel with free parking, in the vicinity of HCA Houston Healthcare Conroe
SureStay Studio by Best Western Conroe Downtown offers 43 air-conditioned accommodations with bathrobes and hair dryers. 43-inch LED televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 43 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 43-inch LED televisions with cable programming provide entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in Conroe? This hotel has 350 square feet (33 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 350 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (90 centimetre high)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LED TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Dining table
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Computer monitor
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Printer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 10.0 per day

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per day
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Surestay Studio By Best Conroe
SureStay Studio by Best Western Conroe Downtown Hotel
SureStay Studio by Best Western Conroe Downtown Conroe
SureStay Studio by Best Western Conroe Downtown Hotel Conroe

SureStay Studio by Best Western Conroe Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 97 out of 203 reviews
Rating 8 - Good. 48 out of 203 reviews
Rating 6 - Okay. 23 out of 203 reviews
Rating 4 - Poor. 19 out of 203 reviews
Rating 2 - Terrible. 16 out of 203 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jessica

Business traveller
Disliked: Staff & service
We booked this hotel same day after unexpected travel delays forced us to completely reroute our plans. We arrived around 1:30am, exhausted and just hoping for a smooth check-in. Instead, we were met with a lecture - not a welcome. Despite the hotel listing a 24/7 front desk and Expedia showing check-in available until 2am, we were told we had missed the check-in window - 3pm - 11pm - and that our rooms had been given away. After a long day of travel, we had to argue just to get into the rooms we had already paid for. Cause of course we were charged. And if that wasn’t frustrating enough, we got another lecture in the morning about their check-in policy. If you plan on arriving late, I’d strongly recommend staying elsewhere. The hassle simply isn’t worth it.
Stayed 1 night in Jul 2025

2/10 Terrible

Shanna

The accommodations were adequate. But we paid in full at the time of booking then charged again at check in. We have spoke to them several times and so far no help.
Stayed 1 night in Jul 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

4/10 Poor

Yomara

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel has no elevator so they try to stick you on the second floor first and you have to take the winding stairs and with alot of luggage etc, it can be a pain.. they have kitchenettes but there are no utensils, dishes or pans like the other suite hotels. There was mold in our restroom cieling that looked pretty bad.. The cart to transfer our belongs from car to room could only be used a certain way because it was taped together. The bolts and screws were on the cart but not installed.. just taped. The chair in the room almost collapsed as my daughter was trying to have her lunch.. when we looked the bolts and screws were on the floor.. The lady at the front desk was very nice and did state that they were a new hotel but based now on previous reviews, which i should have checked, they'd been open for a few years.. i will never, ever stay there again!
Stayed 2 nights in Jul 2025

10/10 Excellent

Arnulfo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jun 2025

4/10 Poor

jody

Travelled with family
Liked: Staff & service
Disliked: Cleanliness

You get what you pay for

So ill start off by saying the staff was great. Very nice. First there isnt an elevator. Next the place had an awful smell to the whole 2nd floor. The room was musty smelling as well. The TV had no sound and the walls are thin.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Maggie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great!
Stayed 2 nights in Jun 2025

10/10 Excellent

Barbara

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was clean. Everyone was friendly. It was close to the racetrack exactly what we needed.
Stayed 3 nights in Feb 2025

2/10 Terrible

Demetria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was not safe for an individual. The peep hole in the hotel room was broken and had a tissue sticking out of the hole. Worst hotel ever! Do not get a hotel here.
Stayed 8 nights in May 2025

10/10 Excellent

Jennifer, HOUSTON

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean, and the staff was extremely helpful.
Stayed 1 night in May 2025

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect,but the AC unit didn’t seem to cool the room.
Stayed 1 night in May 2025

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mini cacay

Its a nice place, there was hair in restroom floor and i killed a cockroach. When they replenished coffee, they didn't leave any sugar, so couldn't drink it
Stayed 2 nights in May 2025

8/10 Good

James

Business traveller, Travelled with pets
Liked: Cleanliness, property conditions & facilities
The facility itself was decent. It was well kept, updated and fairly clean. The neighbors were up all night being loud, the faculty had their whole family in the entry ways most of the time running around being loud and obnoxious
Stayed 7 nights in Mar 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Really sweet family run place
Stayed 12 nights in Apr 2025

6/10 Okay

Leana

Business traveller
When I went to take a shower and got in, I noticed hair still all over the shower walls. I also only got two shampoos and no conditioner and I didn’t bring any conditioner from home so that was inconvenient. Every single lightbulb was florescent white light instead of warm yellow light which made it cold and not warm and inviting. Other than that everything was fine and good.
Stayed 1 night in Apr 2025

10/10 Excellent

carolyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Cynthia

Disliked: Cleanliness, staff & service, property conditions & facilities
They kicked us out of our Room from a king size bed and moved us to a 2 queen size bed. The guys at the desk said the owner was coming to stay in that room and he was drunk. Don’t recommended this hotel at all smh …. Never again…
Stayed 1 night in Apr 2025

8/10 Good

Lora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Troy

Stayed 1 night in Mar 2025

8/10 Good

LaTonia

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Very Pleasant

When checking in we were greeted with a very pleasant staff. Our room wasn’t ready yet, but they found a room for us that was accessible, which was great. I would stay again and would like to thank Nishu and Asith for all of their support and great customer service.
Stayed 7 nights in Mar 2025

6/10 Okay

David

Liked: Staff & service, property conditions & facilities
Hard to get to.
Stayed 1 night in Mar 2025

10/10 Excellent

Ginny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Efrain

Liked: Cleanliness, staff & service
Nice & clean
Stayed 1 night in Dec 2024