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SureStay Plus Hotel by Best Western Point Richmond

2.5 star property

Photo gallery for SureStay Plus Hotel by Best Western Point Richmond

Lobby
Memory-foam beds, blackout curtains, iron/ironing board, free WiFi
Free daily buffet breakfast
Exterior
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

View map
915 W Cutting Blvd, Richmond, CA, 94804
  • Place, Marina Bay Trail
    ‪11 min walk‬
  • Place, Keller Beach
    ‪11 min walk‬
  • Place, Alcatraz Island
    ‪45 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(87 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(43 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(7 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Richmond

With a stay at SureStay Plus Hotel by Best Western Point Richmond in Richmond (Point Richmond), you'll be within a 15-minute drive of San Francisco Bay and Berkeley Marina. .This hotel is 17 mi (27.3 km) from Moscone Convention Center and 17.1 mi (27.5 km) from Oracle Park.

What's nearby

  • Marina Bay Trail - 11 min walk - 1.0 km
  • Keller Beach - 11 min walk - 1.0 km
  • Richmond Museum of History - 2 min drive - 2.2 km
  • San Pablo Lytton Casino - 7 min drive - 6.5 km
  • Alcatraz Island - 45 min drive - 34.0 km

Getting around

  • Richmond Transit Center - 4 min drive
  • El Cerrito del Norte Station - 6 min drive
  • Oakland Intl. Airport (OAK) - 40 min drive

Restaurants

  • ‪El Canelo - ‬3 min drive
  • ‪The Backyard - ‬15 min walk
  • ‪7-Eleven - ‬2 min drive
  • ‪East Brother Beer Co. - ‬18 min walk
  • ‪Golden Gate Bistro - ‬2 min drive

About this property

SureStay Plus Hotel by Best Western Point Richmond

Hotel with free breakfast, near San Francisco Bay
SureStay Plus Hotel by Best Western Point Richmond offers 107 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature memory foam mattresses. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Richmond hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 107 guestrooms featuring refrigerators and microwaves. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include a banquet hall and a vending machine.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from June 01 to September 30
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Marina Bay Inn
Marina Bay Inn Richmond
Marina Bay Richmond
SureStay Plus Hotel Best Western Point Richmond
SureStay Plus Hotel Best Western Point
SureStay Plus Best Western Point Richmond
SureStay Plus Best Western Point
SureStay Plus Hotel by Best Western Point Richmond Hotel
SureStay Plus Hotel by Best Western Point Richmond Richmond

Reviews

SureStay Plus Hotel by Best Western Point Richmond Reviews

7.6

Good

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 418 out of 1023 reviews
Rating 8 - Good. 254 out of 1023 reviews
Rating 6 - Okay. 158 out of 1023 reviews
Rating 4 - Poor. 76 out of 1023 reviews
Rating 2 - Terrible. 117 out of 1023 reviews

Reviews

8/10 Good

Arianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Patrick

Stayed 1 night in Jun 2025

4/10 Poor

Daisy

Travelled with family and small children, Business traveller
Disliked: Cleanliness, property conditions & facilities
Stay here if you must, but not if you can avoid it. The breakfast isn’t great as non-guests can access it and use their bare hands.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Al

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
Room was comfortable and the staff was very nice and responsive to what I was asking. Breakfast is a solid 10👍. However, the area and the outdoor condition of property is poor. Need new blinds in the room for sure...
Stayed 2 nights in Jun 2025

10/10 Excellent

Zahirul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Honey Swiert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place is neat and clean.
Stayed 1 night in Jun 2025

8/10 Good

James

Business traveller
Liked: Cleanliness
Nice location and price.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Montaser

Stayed 1 night in Jun 2025

2/10 Terrible

Jagdeep

Stayed 1 night in Jun 2025

10/10 Excellent

Kathryn

Liked: Property conditions & facilities
It was very clean
Stayed 2 nights in Jun 2025

10/10 Excellent

Arlon

Stayed 1 night in Jun 2025

4/10 Poor

Vanesa

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

David

Travelled with family
Liked: Cleanliness
The property is definitely showing its age. While clean, the room was dated. The toilet needed to be fiddled with to refill the water. The tv didn’t work, but we were only there for the night. Probably the most problematic thing was the proximity of the train switching yard. The train yard was two blocks away, so quite a bit of noise.
Stayed 1 night in Jun 2025

2/10 Terrible

Cynthia, San Mateo

Stayed 1 night in Jun 2025

8/10 Good

Barney Clay

Liked: Cleanliness, amenities, property conditions & facilities
Tv didn’t work
Stayed 4 nights in Jun 2025

8/10 Good

Roberto, Cudahy

Liked: Cleanliness, property conditions & facilities
Close to work
Stayed 2 nights in May 2025

8/10 Good

Roberto, Cudahy

Liked: Cleanliness, amenities, property conditions & facilities
It is close to my work
Stayed 4 nights in Jun 2025

6/10 Okay

Marcus Keola

Travelled with family, Business traveller
Disliked: Amenities
Not much
Stayed 2 nights in Jun 2025

10/10 Excellent

tom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not much surrounding hotel but a few blocks away was a great bar and small shops. Room was great. Breakfast not the best but doable.
Stayed 1 night in May 2025

6/10 Okay

Carla

Disliked: Cleanliness, property conditions & facilities
Two separate sets of keys would not open our first room. The maintenance worker had to let us in. The room smelled funny, almost like covered up smoke. The window shade was torn and falling apart and there were paint chips all over the window sill. Our second room was better but walls are thin. They had a sign that said “complimentary ear plugs” but there weren’t any. Noise was mostly coming from outside.
Stayed 1 night in Jun 2025

6/10 Okay

Hector

Stayed 1 night in Jun 2025

4/10 Poor

Victoria

Travelled with family
Remember how I told you where we stayed (Richmond) seemed “rough”? Even the room was ghetto like. The black out shades which covered the front window (no curtain) were torn, the microwave was broken, barely “any” water came out of the shower, the Kleenex box was empty of tissues, there was very little lighting in the room and too dark, they had no hand towels and only thin wash clothes and towels, blanket on bed was paper thin and frayed (I was cold all night). Also, there was no real shower, only an “area of the bathroom “supposedly indented” where you turn the shower head on. Consequently, water got over the whole bathroom floor! You also had to stand on uneven flooring to use sink, since next to shower area so half of the floor in front of sink was higher and half lower. And bathroom sink was cracked, and one office chair, no comfy chairs to sit in. Oh, and also when we checked in @10:15pm or so, besides paying for the room, they required a separate $50. payment in case we damage the room (which if we don’t they give back but obviously it will take a few days to get back into our account).
Stayed 1 night in Jun 2025

10/10 Excellent

Darlecia

Stayed 1 night in May 2025