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SureStay Plus Hotel by Best Western Point Richmond

2.5 star property

Photo gallery for SureStay Plus Hotel by Best Western Point Richmond

Outdoor pool
Standard Room, 2 Queen Beds, Accessible, Non Smoking
Free daily buffet breakfast
Exterior
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
915 W Cutting Blvd, Richmond, CA, 94804
  • Place, Marina Bay Trail
    ‪11 min walk‬
  • Place, Keller Beach
    ‪11 min walk‬
  • Place, Richmond Museum of History
    ‪4 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(89 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(46 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

7.6 out of 10
Good
(7 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Memory-foam beds, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Mobility Accessible King Room with Bathtub

  • Sleeps 2

Mobility Accessible Two Queen Room with Bathtub

  • Sleeps 4

Mobility Accessible King Room with Roll In Shower

  • Sleeps 2

Mobility Accessible Two Queen Room with Roll In Shower

  • Sleeps 4

King Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

Similar properties

Exterior
Holiday Inn Express Hotel & Suites San Pablo - Richmond Area by IHG
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.1 out of 5, Very good, 931 reviews
The price is AU$193
includes taxes & fees
15 Mar - 16 Mar
Holiday Inn Express Hotel & Suites San Pablo - Richmond Area by IHG

About the area

Richmond

With a stay at SureStay Plus Hotel by Best Western Point Richmond in Richmond (Point Richmond), you'll be within a 15-minute drive of San Francisco Bay and University of California, Berkeley. .This hotel is 16.9 mi (27.3 km) from Moscone Convention Center and 17.1 mi (27.5 km) from Oracle Park.

What's nearby

  • Marina Bay Trail - 11 min walk - 1.0 km
  • Keller Beach - 11 min walk - 1.0 km
  • Golden State Model Railroad Museum - 18 min walk - 1.5 km
  • Richmond Museum of History - 4 min drive - 2.5 km
  • Nevin Community Center - 4 min drive - 2.5 km

Getting around

  • Richmond Transit Center - 4 min drive
  • El Cerrito del Norte Station - 6 min drive
  • Oakland Intl. Airport (OAK) - 40 min drive

Restaurants

  • ‪El Canelo - ‬3 min drive
  • ‪Mi Pueblo Super Mercado - ‬3 min drive
  • ‪Burger King - ‬16 min walk
  • ‪San Francisco Pizza - ‬3 min drive
  • ‪East Brother Beer Co. - ‬18 min walk

About this property

SureStay Plus Hotel by Best Western Point Richmond

Hotel with free parking, near San Francisco Bay
SureStay Plus Hotel by Best Western Point Richmond offers 107 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature memory foam mattresses. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Richmond hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 107 guestrooms featuring refrigerators and microwaves. Your room comes with a memory foam bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include a banquet hall and a vending machine.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from June 01 to September 30
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Marina Bay Inn
Marina Bay Inn Richmond
Marina Bay Richmond
SureStay Plus Hotel Best Western Point Richmond
SureStay Plus Hotel Best Western Point
SureStay Plus Best Western Point Richmond
SureStay Plus Best Western Point
SureStay Plus Hotel by Best Western Point Richmond Hotel
SureStay Plus Hotel by Best Western Point Richmond Richmond

SureStay Plus Hotel by Best Western Point Richmond Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 439 out of 1003 reviews
Rating 8 - Good. 225 out of 1003 reviews
Rating 6 - Okay. 150 out of 1003 reviews
Rating 4 - Poor. 77 out of 1003 reviews
Rating 2 - Terrible. 112 out of 1003 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Daniel

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The cofee maker in the room was dirty. The body wash was out, reported it to management and never replaced. The restroom door gets stuck on the toilet. Stains on the bedsheets, no sugar free sweetener at breakfast, the rooms are load and you can hear cars going by all nigh, neighbors smoking weed and coughing all night, could smell it and couldn’t sleep. All problems reported to the manager Jannine P and she was rude and condescending about all of it. Terrible management and poorly run motel. Heard other guests complaining too, 4 days without toilet paper. Manager blamed him when I asked, and she blamed me about my issues too.
Stayed 2 nights in Nov 2025

6/10 Okay

Krishna

Liked: Cleanliness
I like the fact that rook was dark to sleep and it was not as noisy as most motel I have been to.
Stayed 1 night in Nov 2025

6/10 Okay

Savannah

Disliked: Cleanliness
The room smelled wet almost as if someone showered right before we got there. It wasn’t as clean as I would like but for the price and complementary breakfast it was okay!
Stayed 1 night in Nov 2025

6/10 Okay

Ebony

Liked: Cleanliness
The guy who checked me in was a little rude. But I think that was just his personality… I don’t like that this place didn’t accept cash deposits. I think it’s unfair to the people who might their money. Which is something you can tell this location has an issue with regularly. I didn’t care about my deposit. But the way they continued to overly explain it without me even addressing it myself, let me know this. I also didn’t like that they put me upstairs. All the empty rooms on the first floor… Why put me where people can see me coming in and out? I’m a female traveling alone…. Anyways It was quiet. Room was clean enough. Breakfast was okay.
Stayed 1 night in Nov 2025

10/10 Excellent

Xavier

Stayed 1 night in Nov 2025

8/10 Good

Kenia

Stayed 2 nights in Nov 2025

8/10 Good

Kenia

Stayed 2 nights in Nov 2025

8/10 Good

Sharon

Stayed 1 night in Nov 2025

10/10 Excellent

Pablo

Stayed 1 night in Nov 2025

8/10 Good

Daniel

Stayed 1 night in Nov 2025

10/10 Excellent

Joseph, San Francisco

Ok
Stayed 1 night in Oct 2025

10/10 Excellent

Marquish

Liked: Cleanliness, staff & service, amenities
Clean room, staff was super helpful
Stayed 1 night in Nov 2025

6/10 Okay

Kararwa

Travelled with partner
Liked: Cleanliness
Room was clean and the staff was very friendly and accommodating. Overall stay was pleasant however the sink was too low for me, definitely short people friendly. Nothing bad about that but for someone who has lower back issues it can be hard.
Stayed 2 nights in Oct 2025

10/10 Excellent

Juan

Stayed 2 nights in Oct 2025

10/10 Excellent

Andy

Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

2/10 Terrible

Akian, Bakersfield

Loud people partying late into the night, felt dirty and unsafe. Nothing like what I know as a Best Western hotel at all !
Stayed 1 night in Oct 2025

8/10 Good

ZEEBIA

Travelled with family
Liked: Property conditions & facilities
Good, comfortable. I accompanied my child and service dog and place is safe and comfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Leslie

Good and comfortable
Stayed 1 night in Oct 2025

6/10 Okay

Lilibeth

Stayed 3 nights in Oct 2025

10/10 Excellent

Dane

Liked: Cleanliness, property conditions & facilities
Clean
Stayed 7 nights in Oct 2025

10/10 Excellent

Cecily

Stayed 1 night in Oct 2025

8/10 Good

Cornelis

Business traveller
Liked: Cleanliness, staff & service
Its ok
Stayed 8 nights in Oct 2025

10/10 Excellent

Sina

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

victoria

Stayed 1 night in Oct 2025