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Quality Inn & Suites North/Polaris

2.5 star property

Photo gallery for Quality Inn & Suites North/Polaris

Reception
Free daily continental breakfast
Free daily continental breakfast
In-room safe, desk, laptop workspace, blackout curtains
Lobby sitting area

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
7500 Vantage Dr, Columbus, OH, 43235
  • Place, Polaris Fashion Place
    ‪7 min drive‬
  • Place, Ohio State University
    ‪11 min drive‬
  • Place, Easton Town Center
    ‪12 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

7.0 out of 10
Good
(6 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(30 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(36 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

8.0 out of 10
Very good
(9 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

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includes taxes & fees
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About the area

Columbus

With a stay at Quality Inn & Suites North/Polaris in Columbus (Crosswoods), you'll be within a 15-minute drive of Ohio State University and Easton Town Center. .This hotel is 10 mi (16.1 km) from Columbus Zoo and Aquarium and 10.4 mi (16.7 km) from Ohio Stadium.

What's nearby

  • Anheuser-Busch Brewery - 3 min drive - 3.2 km
  • Polaris Fashion Place - 7 min drive - 5.5 km
  • Ohio State University - 11 min drive - 15.2 km
  • Easton Town Center - 12 min drive - 17.1 km
  • Ohio Stadium - 12 min drive - 17.6 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 19 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Ruckmoor Lounge - ‬3 min walk
  • ‪Pies & Pints - Worthington, OH - ‬3 min drive
  • ‪Pastimes Pub & Grill Crosswoods - ‬3 min walk

About this property

Quality Inn & Suites North/Polaris

Suburban hotel with free breakfast and a fitness center
Quality Inn & Suites North/Polaris offers 92 accommodations with safes and coffee/tea makers. 27-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 92 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include express check-out, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn North/Polaris
Quality Inn North/Polaris Columbus
Quality North/Polaris
Quality North/Polaris Columbus
Quality & Suites North Polaris
Quality Inn & Suites North/Polaris Hotel
Quality Inn & Suites North/Polaris Columbus
Quality Inn & Suites North/Polaris Hotel Columbus

Quality Inn & Suites North/Polaris Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 270 out of 1009 reviews
Rating 8 - Good. 299 out of 1009 reviews
Rating 6 - Okay. 225 out of 1009 reviews
Rating 4 - Poor. 115 out of 1009 reviews
Rating 2 - Terrible. 100 out of 1009 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

David

Travelled with family
Liked: Cleanliness, amenities
Check-in was listed as 3:00 PM. We arrived at 3:15 PM and waited almost 1 hour before they got us a room. We had a wedding to go to at 5:00 PM 20 miles away and was late for the wedding. While waiting they kept saying 15 minutes, then 5 minutes etc. until almost 1 hour passed.
Stayed 1 night in Jun 2025

6/10 Okay

aline

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

2/10 Terrible

Demetrius

Travelled with family

Sticky floor cigarette burns

Floor was damp and sticky to the point when walking in the bathroom shoes would be slippery.
Stayed 1 night in Jun 2025

10/10 Excellent

Rafael

Stayed 1 night in May 2025

8/10 Good

Jill

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
None
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly, room was clean, and excellent morning breakfast!
Stayed 1 night in Jun 2025

6/10 Okay

Nora

Travelled with family
Disliked: Amenities
There is no elevator. Old property. Carpet and flooring full of staples. I had 2 rooms for 2 nights. Cost $800. But my room rates did not qualify for points? I do not recommend this hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Arianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2025

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was super friendly and helpful. Carpeting on staurwell and hallways needs replaced. Could not enter side door. Room was clean.
Stayed 1 night in Jun 2025

8/10 Good

Ondrea

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The king size suite was perfect for my little family of three.
Stayed 3 nights in Jun 2025

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

6/10 Okay

david

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It is a very dated hotel. Not the cleanest and many items need to be replaced. Carpet ripped, Stair treads worn. Etc..
Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that there was coffee 24 hours. I loved the friendliness of staff. I loved how they welcome the guests. I loved everything about it.
Stayed 2 nights in May 2025

2/10 Terrible

D

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I came and they messed up my reservation when I made it for a double room and it was a single bed and called it a no show and refused to give me my money back because it was through a third party. It’s a scam and the hotel is dirty and the manager is an idiot and started yelling at me so I would never go there ever again.
Stayed 2 nights in Jun 2025

6/10 Okay

Joe

Liked: Staff & service
Smelled like Marijuana everywhere we walked within the hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and helpful. Room was comfortable and had all the basics that we needed. Breakfast was a very pleasant surprise. Great value!
Stayed 2 nights in Jun 2025

2/10 Terrible

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
People were in the halls yelling and laughing until 4:30 am in direct line of sight and hearing of the lobby and front desk.
Stayed 1 night in Jun 2025

4/10 Poor

Wesley

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Clean but smelled like smoke in non smoking room
Stayed 1 night in Jun 2025

8/10 Good

Lawrence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good but you do need any elevator for us old people
Stayed 1 night in Jun 2025

6/10 Okay

Ralph

Travelled with partner
Liked: Cleanliness
It was OK--Nothing special. Overall tone is rather dark, broken chair in room, broken ice machine. $75 unexpected "incidental" charge on CC that was supposed to drop off in one day-took 4 days and I had to dispute it.
Stayed 2 nights in May 2025

6/10 Okay

Pamela

Liked: Staff & service
Disliked: Property conditions & facilities
The young lady at the front desk was friendly and helpful. She was the best part of the stay, what a gem. The room was clean enough. Tiny, but adequate. Appropriate for the amount I paid. The stairwell was a little dirty, creepy, and smelled bad. Not the best way to introduce clients to your motel given that there was no elevator optionto avoid the stairwells. Overall, it was just ok. Good enough for one night and for the very low price. Wouldnt come back with family.
Stayed 1 night in May 2025

2/10 Terrible

Eric

Stayed 1 night in May 2025

8/10 Good

Raymond

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the price. Fabuloso was king.
Stayed 2 nights in May 2025