Hilton Columbus/Polaris

4.0 star property

Photo gallery for Hilton Columbus/Polaris

Terrace/patio
Meeting facility
Exterior
Lobby
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
8700 Lyra Dr, Columbus, OH, 43240
  • Place, Polaris Fashion Place
    ‪3 min walk‬
  • Place, Magic Mountain Fun Center
    ‪8 min walk‬
  • Place, Topgolf
    ‪2 min drive‬
  • Airport, Columbus, OH (CMH-John Glenn Columbus Intl.)
    ‪16 min drive‬

Room options

One King and One Sofa Bed

9.2 out of 10
Wonderful
(51 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

executive parlor suite,1king bed with one sofa bed, business lounge access

  • 31 sq m
  • Sleeps 4
  • 1 King Bed

room, 1 King bed, accessible (mobility & hearing, roll-in shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

room, 2 queen beds, accessible (mobility & hearing, roll-in shower)

9.0 out of 10
Wonderful
(4 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

standard room,2king beds

9.2 out of 10
Wonderful
(52 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

Junior Suite, 1 King Bed (Executive, Hearing)

  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

executive 2-room suite,1king bed with one sofabed,business lounge access(mobility & hearing, roll-in

10.0 out of 10
Exceptional
(1 review)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Club lounge access

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 King Bed, Accessible (Hearing)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

executive 2-room suite,1king bed with one sofa bed, business lounge access(hearing)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Hearing)

9.6 out of 10
Exceptional
(11 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

executive room,2 king beds,business lounge access

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

fitness room, 1king bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

fitness room, 1king bed accessible,bathub(mobility & hearing)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard, One King Bed

9.0 out of 10
Wonderful
(20 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Club lounge access

7.0 out of 10
Good
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

King Room

  • Sleeps 2

King Room with Sofa Bed

  • Sleeps 4

King Room with Fitness Equipment

  • Sleeps 2

Two King Room

  • Sleeps 4

Executive King Room

  • Sleeps 2

Executive King Room with Sofa Bed

  • Sleeps 4

Executive King Suite

  • Sleeps 4

Executive Two King Room

  • Sleeps 4

Mobility and Hearing Accessible Executive King Suite with Roll in Shower

  • Sleeps 4

Hearing Accessible Executive King Room

  • Sleeps 2

Hearing Accessible Executive King Suite

  • Sleeps 3

Hearing Accessible Executive King Parlor Suite

  • Sleeps 3

Hearing Accessible King Room

  • Sleeps 2

Mobility and Hearing Accessible King Room with Roll in Shower

  • Sleeps 2

Mobility and Hearing Accessible King Room with Tub and Fitness Equipment

  • Sleeps 2

Mobility and Hearing Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

executive2- rooms suite,1 king bed with one sofabed,business lounge access

9.6 out of 10
Exceptional
(4 reviews)
  • 75 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

parlor suite, 1king bed with one sofa bed

9.8 out of 10
Exceptional
(7 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

presidential suite,1king bedroom, one queen bedroom, business lounge access

  • 112 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Executive Parlor King Suite

  • Sleeps 4

Mobility/hearing Access Executive Level King Room with Bathtub

  • Sleeps 2

Similar properties

About the area

Columbus

With a stay at Hilton Columbus/Polaris in Columbus (Polaris), you'll be a 1-minute drive from Polaris Fashion Place and 11 minutes from Easton Town Center. .This hotel is 8.8 mi (14.2 km) from Columbus Zoo and Aquarium and 10 mi (16.1 km) from Historic Crew Stadium.

What's nearby

  • Polaris Fashion Place - 3 min walk - 0.3 km
  • Magic Mountain Fun Center - 8 min walk - 0.7 km
  • Cinemark Polaris 18 - 13 min walk - 1.1 km
  • Sharon Woods Park - 1 min drive - 2.8 km
  • Topgolf - 2 min drive - 1.4 km

Getting around

  • John Glenn Columbus Intl. Airport (CMH) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪Texas Roadhouse - ‬8 min walk
  • ‪Molly Woo's - ‬7 min walk
  • ‪The Cheesecake Factory - ‬5 min walk
  • ‪Dave & Buster's - ‬5 min walk

About this property

Hilton Columbus/Polaris

Hotel with an indoor pool, 5-minute walk to Polaris Fashion Place
Hilton Columbus/Polaris offers 254 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include designer toiletries and hair dryers.

This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

A 24-hour health club and in-room fitness are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 254 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have designer toiletries and hair dryers.
Be sure to enjoy recreational amenities, including a 24-hour health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy a satisfying meal at 17 Arrows Craft Kitchen serving guests of Hilton Columbus/Polaris. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Columbus? This hotel has 15504 square feet (1440 square meters) of space consisting of conference space and 16 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
17 Arrows Craft Kitchen - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 8 to 17 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 17 Arrows Craft Kitchen

Things to do

  • 24-hour health club
  • Hot tub
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • 15,504 square feet of conference space
  • 16 meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (97 centimetre high)
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Designated smoking areas
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable/satellite channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 80 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 8 to 17 per person
  • Uncovered self parking fee: USD 10.00 per night (in/out privileges)
  • Pet fee: USD 80 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Columbus/polaris Hilton
Hilton Columbus/polaris
Hilton Columbus/polaris Columbus
Hilton Columbus/polaris Hotel
Hilton Columbus/polaris Hotel Columbus
Hilton Columbus/Polaris Ohio
Hilton Columbus/Polaris Ohio
Hilton ColumbusPolaris Columb
Hilton Columbus/Polaris Hotel
Hilton Columbus/Polaris Columbus
Hilton Columbus/Polaris Hotel Columbus

Hilton Columbus/Polaris Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 641 out of 1000 reviews
Rating 8 - Good. 205 out of 1000 reviews
Rating 6 - Okay. 77 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 36 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff. But there was left over food in our refrigerator from the last guests and our safe wasn’t unlocked despite me asking the front desk to have it unlocked. But we did enjoy our stay and will consider it again.
Stayed 2 nights in Oct 2025

10/10 Excellent

Alice

Stayed 1 night in Oct 2025

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2025

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was very clean and very nice.
Stayed 2 nights in Oct 2025

6/10 Okay

Aaron

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

4/10 Poor

Kevin

Disliked: Property conditions & facilities
Supposed 4-star hotel. Expected more from a Hilton, and the cost associated. Booked 2 rooms. Both rooms AC did not work. Staff came and 'reset' the units. AC worked for about 2 hours. Temperature in room was so high, we had to get a box fan from the front desk at 130 am. Multiple times the staff indicated that a manager would address the problem. Not a word from the manager. Will never again book a room at this location.
Stayed 1 night in Oct 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 3 nights in Oct 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When they found out that I was a Hilton Honors Gold, they upgraded my room to the highest floor and had a sofa bed. They also offered me either extra points or access to the Executive Lounge. I chose the Lounge. It had good breakfast foods.
Stayed 2 nights in Oct 2025

6/10 Okay

Melissa

Travelled with family, Travelled with group
Drunk people all over hotel, loud and obnoxious. Loud to early morning hours and staff did not take care of. Air units in rooms were loud and did not cool rooms. Not worth the money per night for no sleep and hot rooms.
Stayed 3 nights in Oct 2025

10/10 Excellent

Naomi Mojica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel amenities, drinks and food was delicious.
Stayed 1 night in Oct 2025

10/10 Excellent

Manny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

4/10 Poor

Kenneth

Disliked: Cleanliness, staff & service
Clean room. Walls paper thin. Can hear people walking around above you. The rooms are not quiet. You hear every door closing in the hallway. Restaurant was over priced and zero healthy options other then pre made fruit pieces
Stayed 1 night in Oct 2025

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay. Very accomodating. Highly recommend.
Stayed 1 night in Oct 2025

8/10 Good

Chelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Doris

Liked: Cleanliness
Was not allowed a continental breakfast for the room we paid for. Blower in room was intense. Clean room but 1/2 hr delay in cleaning at 3:00 pm check-in almost made us later for the venue we were in town for.
Stayed 1 night in Oct 2025

10/10 Excellent

Shane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. many dining and shopping options just across the street. The hot tub was very clean and relaxing. The hotel staff was friendly and helpful. I will definitely stay here again when I'm in town.
Stayed 1 night in Oct 2025

10/10 Excellent

Bhaven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, was in nice location close to lots of activities and shopping. Room was okay…the AC was a bit noisy with clicking sounds and “heavy startup and shut down” every so often through the night.
Stayed 1 night in Oct 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Morning breakfast served in the dining room near the fireplace, was delicious and Lauren was efficient with her service.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Checkout took a little longer than expected. I know they ask for guests to check-in online, but that is not what we prefer to do. While we could hear staff on the other side of a wall, no one came to check us in for several minutes. also, there was no way to let anyone know that we were there The room was well equipped, and VERY comfortable. We were very happy with the bed, pillows, and towels. Overall a very nice experience.
Stayed 1 night in Sep 2025

10/10 Excellent

Rolfe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Amy

Business traveller
We didn't appreciate being charged $10.00 to park in the Hilton's parking lot.
Stayed 1 night in Oct 2025

10/10 Excellent

Ambrose, Dover

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fitness room needs some additional equipment.
Stayed 1 night in Oct 2025

10/10 Excellent

Kathy

Stayed 1 night in Oct 2025

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Joanne, Parma Heights

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the gym was amazing. the beds were extremely comfortable and the room was clean
Stayed 1 night in Sep 2025