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Comfort Inn Columbia West

2.5 star property

Photo gallery for Comfort Inn Columbia West

Lobby
Exterior
Lobby
Seasonal outdoor pool
Hypo-allergenic bedding, individually decorated, individually furnished

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
911 Bush River Rd, Columbia, SC, 29210-7516
  • Riverbanks Zoo and Garden
    ‪3 min drive‬
  • University of South Carolina
    ‪8 min drive‬
  • Colonial Life Arena
    ‪8 min drive‬
  • Columbia, SC (CAE-Columbia Metropolitan)
    ‪10 min drive‬

Room options

View all photos for Double Room, 2 Double Beds, Non Smoking

Double Room, 2 Double Beds, Non Smoking

Double Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(28 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, individually decorated, individually furnished

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Hypo-allergenic bedding, individually decorated, individually furnished

Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Columbia

With a stay at Comfort Inn Columbia West, you'll be centrally located in Columbia, within a 10-minute drive of University of South Carolina and Riverbanks Zoo and Garden. .This hotel is 10.4 mi (16.8 km) from Fort Jackson and 5.6 mi (9.1 km) from Colonial Life Arena.

What's nearby

  • Riverbanks Zoo and Garden - 3 min drive - 3.7 km
  • University of South Carolina - 8 min drive - 9.0 km
  • Columbia Metropolitan Convention Center - 8 min drive - 9.0 km
  • Colonial Life Arena - 8 min drive - 9.0 km
  • Williams Brice Stadium - 12 min drive - 12.3 km

Getting around

  • Columbia Station - 8 min drive
  • Columbia Metropolitan Airport (CAE) - 11 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Cookout - ‬6 min walk
  • ‪Persis Biryani - ‬2 min drive
  • ‪Ocean View Seafood Restaurant - ‬2 min drive

About this property

Comfort Inn Columbia West

Hotel in Columbia with free breakfast and a seasonal outdoor pool
Comfort Inn Columbia West offers 96 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. These individually decorated and furnished accommodations include desks. A pillow menu is available. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Columbia hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 96 individually decorated guestrooms, featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area. Additional amenities at this hotel include a banquet hall and a vending machine.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per day
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April 14 to September 30
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Columbia
Comfort Inn Motel Columbia
Comfort Inn Columbia Hotel

Comfort Inn Columbia West Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 305 out of 1000 reviews
Rating 8 - Good. 356 out of 1000 reviews
Rating 6 - Okay. 171 out of 1000 reviews
Rating 4 - Poor. 90 out of 1000 reviews
Rating 2 - Terrible. 78 out of 1000 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Robert

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
not worth the cost.
Stayed 1 night in May 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Comfort Inn below average

The beds were comfortable, but other than that… Shower didn’t get very hot; not enough towels for the number of people in the room; room felt wet/humid; there were french fries on the floor beside the bed; the lady at check-in was very unfriendly; one of our key cards didn’t work; could hear the floor squeaking in the room above us; homeless individual sitting outside. Just wasn’t a very clean or friendly place
Stayed 2 nights in May 2025

8/10 Good

Timothy

Stayed 1 night in May 2025

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Laura

Stayed 2 nights in Apr 2025

2/10 Terrible

joe

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Luc

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok stay.

Older hotel. Served its purpose for one night.
Stayed 1 night in Apr 2025

10/10 Excellent

clavon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Cheryl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Charles, Waynesboro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The place was clean and the staff were very good but the building needs some updates
Stayed 1 night in Mar 2025

8/10 Good

Joanna

Liked: Cleanliness, staff & service
It can be updated. There was stains in the carpet. The tubs are uneven and rusty. Breakfast was ok. The hotel overall was a good experience.
Stayed 2 nights in Mar 2025

8/10 Good

Olufemi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay, but they need to fummigate. They are small roaches about the room and concession areas. Only going to get worse as the summer heat comes
Stayed 3 nights in Mar 2025

2/10 Terrible

Cheryl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located in an area where people hangout and try to get you to buy stuff from them. The rooms are ran down and had roaches and black mold in the bathroom. I would not recommend this hotel at all.
Stayed 2 nights in Mar 2025

2/10 Terrible

Jason

I don’t like anything
Stayed 1 night in Mar 2025

8/10 Good

Jaspal

Stayed 3 nights in Mar 2025

6/10 Okay

Michael, Presque Isle

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Cons: The carpeting was deeply stained and large chunks of plaster missing adjacent to the bathtub. Very limited options offered for breakfast (no fruit, yogurt, jam/jelly, oatmeal, etc.). Pros: Bed was comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Regina

Stayed 1 night in Nov 2024

8/10 Good

Christina

Stayed 1 night in Sep 2024

6/10 Okay

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Chuck

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not great. Not terrible.

Started off alright. Check in went fine. Whole area smelled like weed. Got to the room and at first glance looked good. Went to open the fridge and the whole thing came out the cubby it was in. Sat down in the desk chair, and almost fell out because the wheel wasn’t attached at all. Went to use the bathroom and sounded like the fan was about to take off like an airplane. Shower? The knob just spun. Was like playing jenga to figure out how to turn it on. Decent water pressure tho. Sink drain wasn’t attached so that was fun too when we went to wash our hands later. Bed was nice. Pillows were comfy. Went to do a midnight pee. Roaches. So paranoid after that. Got some ice. Nice machine but nearly got high walking down the hall. Overall - I’d probably spend the money and find something nicer.
Stayed 1 night in Nov 2024

4/10 Poor

Craig

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very run down… lot of loitering outside
Stayed 2 nights in Nov 2024

8/10 Good

Sandra, Summerville

Liked: Cleanliness, staff & service, property conditions & facilities
The property and room was clean. The breakfast was decent but basic. I like bacon over sausage. The parking lot was being redone and sort of an inconvenience getting in and out the facility. Location was excellent to various eating spots. Ms. B’s soul food is a must eatery.
Stayed 2 nights in Nov 2024

2/10 Terrible

Brian

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and helpful. Sadly, that’s the only nice thing that can be said. The rooms were terrible- roaches crawling on the walls and counter tops, towel rack holders falling off the wall, and the fire alarm intermittently going off due to needing new batteries. Would not stay here again.
Stayed 1 night in Nov 2024