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SureStay Plus Hotel by Best Western Post Falls

2.5 star property

Photo gallery for SureStay Plus Hotel by Best Western Post Falls

Business centre
Lobby
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)
Lobby
Business centre

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • 24/7 front desk

Explore the area

View map
3647 West 5th Avenue, Post Falls, ID, 83854
  • Place, UpNorth Distillery
    ‪11 min walk‬
  • Place, University Of Idaho Research Park
    ‪3 min drive‬
  • Place, Stateline Stadium and Speedway
    ‪5 min drive‬
  • Airport, Spokane, WA (GEG-Spokane Intl.)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(62 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room) | View from room

Suite, 1 King Bed, Non Smoking, Mountain View (Separate Living Room)

  • Sleeps 6
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.8 out of 10
Good
(43 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed) | Room amenity

Suite, 1 King Bed, Non Smoking, Mountain View (Walk-in Shower;with Sofabed)

  • Sleeps 4
  • 1 King Bed

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About the area

Post Falls

With a stay at SureStay Plus Hotel by Best Western Post Falls in Post Falls, you'll be near the airport, within a 15-minute drive of Coeur d'Alene Resort Golf Course and UpNorth Distillery. .This hotel is 19.9 mi (32 km) from Lake Coeur d'Alene and 0.6 mi (1 km) from Post Falls Factory Stores.

What's nearby

  • UpNorth Distillery - 11 min walk - 0.9 km
  • University Of Idaho Research Park - 3 min drive - 2.4 km
  • Stateline Stadium and Speedway - 5 min drive - 4.1 km
  • Hauser Lake - 9 min drive - 7.5 km
  • Liberty Lake - 12 min drive - 13.8 km

Getting around

  • Spokane International Airport (GEG) - 32 min drive

Restaurants

  • ‪Love's Travel Stop - ‬7 min walk
  • ‪Bear Necessities - ‬4 min drive
  • ‪Up North Distillery - ‬12 min walk
  • ‪Subway - ‬2 min drive
  • ‪Taco Bell - ‬3 min drive

About this property

SureStay Plus Hotel by Best Western Post Falls

Hotel in Post Falls with free breakfast and a 24-hour front desk
SureStay Plus Hotel by Best Western Post Falls offers 99 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. 40-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with rainfall showerheads, spring water baths, and hair dryers.

This Post Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 99 air-conditioned rooms featuring refrigerators and microwaves. 40-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature rainfall showerheads and spring water baths. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15.00 per pet, per night, plus a deposit of USD 15.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 15.00 per night
  • Pet fee: USD 15.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

SilverStone Inn Post Falls
SilverStone Post Falls
Fairbridge Inn Express Hotel Post Falls
SilverStone Inn
Surestay Plus By Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel
SureStay Plus Hotel by Best Western Post Falls Post Falls
SureStay Plus Hotel by Best Western Post Falls Hotel Post Falls

SureStay Plus Hotel by Best Western Post Falls Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 300 out of 1012 reviews
Rating 8 - Good. 315 out of 1012 reviews
Rating 6 - Okay. 198 out of 1012 reviews
Rating 4 - Poor. 123 out of 1012 reviews
Rating 2 - Terrible. 76 out of 1012 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Jaida

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Timothy, Puyallup

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the front desk is always helpful and friendly.
Stayed 1 night in Jun 2025

6/10 Okay

Andrew

Disliked: Property conditions & facilities

Basic hotels

Basic hotel, no frills. Our room was without hot water the first night and the shower did not work. The hotel did get us another room at no cost the next day but we had to pack up and move rooms. Found out the hotel was doing work that day.
Stayed 2 nights in Jun 2025

8/10 Good

Ilene

Stayed 2 nights in Jun 2025

6/10 Okay

Treeca

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I would not say this is motel was up to my standard normally staying at Best Western plus.
Stayed 1 night in Jun 2025

6/10 Okay

Bree

Stayed 1 night in Jun 2025

8/10 Good

Kimberly Ann

Liked: Staff & service
Pool was good
Stayed 2 nights in Jun 2025

6/10 Okay

Thomas

Travelled with family
Liked: Staff & service
Room was good enough, but common areas are run down, and pool didn't open until 9 am (after we'd left), which was disappointing for the kids.
Stayed 1 night in Jun 2025

8/10 Good

Maynard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Good overnight stay. Across the street from a truck fill up station so there was that noise. Property is older but inside is nice
Stayed 1 night in Jun 2025

6/10 Okay

Randy

Travelled with family
Liked: Cleanliness
We just had issues with the door lock on our room it would work properly
Stayed 5 nights in Jun 2025

6/10 Okay

Amy

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Facilities are clean but dated. Needs more plugs. Breakfast was terrible.
Stayed 1 night in Jun 2025

8/10 Good

Eileen

Liked: Cleanliness
Stayed 4 nights in Jun 2025

8/10 Good

Tyler

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was okay overall—nothing stood out as particularly impressive. The breakfast was average, decent enough to get the day started but nothing memorable. I requested clean towels during my stay but never received them, which was disappointing. Service could definitely be improved.
Stayed 3 nights in Jun 2025

10/10 Excellent

stacy

Stayed 1 night in May 2025

10/10 Excellent

Nina, Milwaukie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff great room and great bed. WiFi was fast too
Stayed 1 night in Jun 2025

4/10 Poor

Patsy

Disliked: Cleanliness
Very old. Toilet wouldn’t flush. Sink in bathroom was filthy as was the bathtub. Fixtures had to be original. Bed was comfortable. Breakfast was ok. Had to park a long way away from my room.
Stayed 1 night in Jun 2025

8/10 Good

Wanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Jeanne

Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very friendly and helpful. I felt welcomed!
Stayed 1 night in Jun 2025

4/10 Poor

David

Stayed 1 night in Jun 2025

8/10 Good

Kim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient, pool, room, parking, breakfast
Stayed 1 night in Jun 2025

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, room comfort
Great staff and great rates. Hotel is definitely a bit older, but the staff and price more than make up for it
Stayed 5 nights in Jun 2025

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Jason

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This place was very nice and clean. The only problem was other people. So loud all night, 3 out of 4 nights. Did not sleep well. Also delicious breakfast.
Stayed 4 nights in Jun 2025

6/10 Okay

Sue

Travelled with family
Stayed 5 nights have been coming here for many years getting rid of the waffles was a mistake people with childern always loved the waffles eating the same breakfast options for 5 days was awful the only change was sausage or bacon the sausage gravy was not very good either, this stay was disappointing
Stayed 5 nights in May 2025