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Tru By Hilton Cleveland, TN

2.5 star property

Photo gallery for Tru By Hilton Cleveland, TN

Exterior
Free daily buffet breakfast
Lobby
Seasonal outdoor pool
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Gym

Explore the area

View map
4352 Frontage Rd NW, Cleveland, TN, 37312
  • Place, Cleveland Towne Center
    ‪2 min walk‬
  • Place, Cleveland State Community College
    ‪17 min walk‬
  • Place, Bradley Square Mall
    ‪2 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪27 min drive‬

Room options

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Cleveland

With a stay at Tru By Hilton Cleveland, TN in Cleveland, you'll be steps from Cleveland Towne Center and a 2-minute drive from Create & Celebrate Studio. .This hotel is 0.8 mi (1.3 km) from Cleveland State Community College and 1.6 mi (2.5 km) from Bradley Square Mall.

What's nearby

  • Cleveland Towne Center - 2 min walk - 0.2 km
  • Cleveland State Community College - 17 min walk - 1.4 km
  • Bradley Square Mall - 2 min drive - 2.8 km
  • Tinsley Park - 2 min drive - 1.8 km
  • Create & Celebrate Studio - 2 min drive - 2.8 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 33 min drive

Restaurants

  • ‪Chick-fil-A - ‬2 min walk
  • ‪McDonald's - ‬17 min walk
  • ‪Chipotle Mexican Grill - ‬12 min walk
  • ‪Yoki Buffet - ‬3 min drive
  • ‪Starbucks - ‬16 min walk

About this property

Tru By Hilton Cleveland, TN

Guest accommodations at Tru By Hilton Cleveland, TN offer laptop-compatible safes. Guests can surf the web using the complimentary wireless Internet access.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Complimentary wireless internet access is available to keep you connected.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool.
Grab a bite from the snack bar/deli serving guests of Tru By Hilton Cleveland, TN. A complimentary buffet breakfast is served daily.
Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Business services

  • Meeting rooms

Outdoors

  • Terrace

More

  • Smoke-free property

Room amenities

More

  • Laptop-compatible safe

Policies

Check-in

Check-in time starts at 4:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

Pets allowed for an extra charge of USD 125 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome

Important information

Optional extras

  • Pet fee: USD 125 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher

Property is also known as

Tru By Hilton Cleveland, Tn Hotel
Tru By Hilton Cleveland, Tn Cleveland
Tru By Hilton Cleveland, Tn Hotel Cleveland

Tru By Hilton Cleveland, TN Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 34 out of 49 reviews
Rating 8 - Good. 9 out of 49 reviews
Rating 6 - Okay. 5 out of 49 reviews
Rating 4 - Poor. 1 out of 49 reviews
Rating 2 - Terrible. 0 out of 49 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

4/10 Poor

audrey

Disliked: Cleanliness, amenities
Very intimidating family game room.....staff allowed same four men take over the pool room and get drunk and rowdy with beer all over the area for at least 2 hours.....Staff allowed dog to sit & eat off the table in the dining area
Stayed 1 night in Dec 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities
Fantastic customer service. Even with us arriving after midnight, the front desk people went above and beyond to take care of us.
Stayed 1 night in Dec 2025

10/10 Excellent

KRISTINE, Norwalk

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the bed was very comfortable. The bathroom was very clean with a great shower with great pressure. All soaps, lotion and shampoo and conditioner were very nice. The lobby was very inviting and comfortable and the snack area had a lot of options. This hotel was probably the best I've stayed at in a long time. Restaurants were within walking distance also.
Stayed 1 night in Dec 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay at Tru. BEAUTIFUL hotel in every way. Outstanding room and service. Staff simply lovely and accommodating. If you are looking for a hotel to stay at in Cleveland, TN then look no further - this one is it. Pricing quite reasonable and fair, also.
Stayed 1 night in Dec 2025

8/10 Good

Ryan

Stayed 2 nights in Nov 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and everything is clean
Stayed 2 nights in Nov 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Booked the room about 1 hour before we checked in, booked a king room, but when I checked in there were no king rooms available. Disappointed with the booking system to not get the room we booked. Otherwise the room is good and clean. The lady on reception actually made me a fresh pot of coffee, very much appreciated when there is no coffee machine in the room.
Stayed 1 night in Nov 2025

10/10 Excellent

Mij

Liked: Cleanliness, staff & service, amenities
Immaculate! The bed was very comfortable. Would definitely stay here again
Stayed 1 night in Nov 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Clean hotel. Good breakfast.
Stayed 3 nights in Nov 2025

10/10 Excellent

jamie

Stayed 1 night in Nov 2025

8/10 Good

WILLIAM, Clarksville

Stayed 1 night in Oct 2025

6/10 Okay

Tonya

Stayed 1 night in Nov 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean . Staff was very kind .
Stayed 1 night in Nov 2025

6/10 Okay

Bronson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was terrible. Hotels.com said in an email Check-in was at 3:00 but the hotel said it wasn’t until 4:00 pm then they didn’t have the room ready for u. To check-in until after 4:30pm. We had an event to be at by 5:00 so that was frustrating. We asked for a discount and they blamed Hotels.com.
Stayed 1 night in Nov 2025

10/10 Excellent

Dario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New hotel makes it great.
Stayed 1 night in Oct 2025

6/10 Okay

Shelley

everything was just OK, very plain in and minimal. No water glasses in the room was a problem.
Stayed 1 night in Nov 2025

6/10 Okay

Amanda

Unfortunately, this hotel would be great if it weren’t for the people. It’s a brand new hotel, but the windows aren’t good enough to keep the traffic noise out (which was loud and constant). Think Mad Max and a racing derby, all in one annoying, obnoxious parade. So if you’re going to stay here, make sure you request a room on the back side of the hotel.
Stayed 2 nights in Oct 2025

8/10 Good

Kennedy

Liked: Cleanliness, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Oct 2025

10/10 Excellent

Laura

Stayed 1 night in Oct 2025

10/10 Excellent

Izeta

Stayed 1 night in Oct 2025

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brand new hotel, staff was welcoming and breakfast was wonderful!
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice property, brand new.
Stayed 1 night in Sep 2025