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Sonesta Simply Suites Cleveland Airport

3.0 star property

Photo gallery for Sonesta Simply Suites Cleveland Airport

Studio Suite, 2 Queen Beds | Living area
Exterior
Reception
Studio Suite, 1 King Bed | Living area
Outdoor pool

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View map
17525 Rosbough Dr, Middleburg Heights, OH, 44130
  • Baldwin Wallace College
    ‪3 min drive‬
  • I-X Center
    ‪6 min drive‬
  • NASA Glenn Research Center
    ‪10 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪6 min drive‬

Room options

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

  • Sleeps 3
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobility/Hearing, Shower)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Iron/ironing board, free WiFi, bed sheets

Studio Suite, 2 Queen Beds

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

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The price is AU$115
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About the area

Middleburg Heights

Located in Middleburg Heights, Sonesta Simply Suites Cleveland Airport is in the suburbs, within a 5-minute drive of Southwest General Health Center and Baldwin Wallace College. .This hotel is 11.5 mi (18.5 km) from Cuyahoga Valley National Park and 15 mi (24.1 km) from Rock and Roll Hall of Fame.

What's nearby

  • Southwest General Health Center - 11 min walk - 1.0 km
  • Baldwin Wallace College - 3 min drive - 2.5 km
  • I-X Center - 6 min drive - 4.6 km
  • NASA Glenn Research Center - 10 min drive - 10.2 km
  • Cleveland Metroparks Zoo - 14 min drive - 18.3 km

Getting around

  • Brookpark Station - 6 min drive
  • Cleveland Station - 20 min drive
  • Cleveland Hopkins International Airport (CLE) - 10 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Raising Cane's Chicken Fingers - ‬10 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Taco Bell - ‬9 min walk

About this property

Sonesta Simply Suites Cleveland Airport

Suburban hotel with a fitness center and a 24-hour front desk
Sonesta Simply Suites Cleveland Airport offers 158 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). 32-inch flat-screen televisions come with premium satellite channels. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 158 guestrooms, featuring kitchens with refrigerators and stovetops. 32-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as separate sitting areas and microwaves.
Enjoy recreational amenities such as a fitness center and bicycles to rent. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Middleburg Heights? This hotel has facilities measuring 549 square feet (51 square meters), including conference space. Free self parking is available onsite.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free extended parking on site
  • Wheelchair-accessible parking available

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 549 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from June 25 2025 to June 1 2026 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from July 1 to July 31:
  • Swimming pool
The property will be renovating from June 25 2025 to July 25 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 500 per accommodation, per stay

We have included all charges provided to us by the property.

The listed deposit applies to Suite, 2 Bedrooms bookings. The general deposit is USD 250 per stay for Studio Suite, 1 King Bed and Studio Suite, 2 Queen Beds.

Optional extras

  • Pet fee: USD 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Residence Inn Cleveland Airport
Residence Inn Marriott Cleveland Airport
Residence Inn Marriott Hotel Cleveland Airport
Residence Inn Marriott Cleveland Airport Middleburg Heights
Residence Inn Marriott Cleveland Airport Hotel
Sonesta ES Suites Cleveland Airport Hotel Middleburg Heights
Sonesta ES Suites Cleveland Airport Hotel
Sonesta ES Suites Cleveland Airport Middleburg Heights
Sonesta ES Suites Cleveland Airport Middleburg Heights, Ohio
Sonesta ES Suites Cleveland Airport Hotel Middleburg Heights
Sonesta ES Suites Cleveland Airport Hotel
Sonesta ES Suites Cleveland Airport Middleburg Heights
Hotel Sonesta ES Suites Cleveland Airport Middleburg Heights
Middleburg Heights Sonesta ES Suites Cleveland Airport Hotel
Hotel Sonesta ES Suites Cleveland Airport
Residence Inn By Marriott Cleveland Airport
Sonesta Es Suites Cleveland
Sonesta ES Suites Cleveland Airport
Sonesta Simply Suites Cleveland Airport Hotel
Sonesta Simply Suites Cleveland Airport Middleburg Heights
Sonesta Simply Suites Cleveland Airport Hotel Middleburg Heights

Sonesta Simply Suites Cleveland Airport Reviews

Reviews

6.6
Rating 10 - Excellent. 304 out of 1007 reviews
Rating 8 - Good. 188 out of 1007 reviews
Rating 6 - Okay. 170 out of 1007 reviews
Rating 4 - Poor. 137 out of 1007 reviews
Rating 2 - Terrible. 208 out of 1007 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Gary

Travelled with family
Disliked: Property conditions & facilities
Furniture was dated and couch was dirty a cushions were sagging. Large chips of plaster missing on ceilings, some lights not wo. Room had a musty smell
Stayed 4 nights in May 2025

10/10 Excellent

Slyvia

Stayed 1 night in Mar 2025

10/10 Excellent

Rev. John S., Notre Dame

Liked: Amenities
It was quiet and the handicapped bathroom was helpful
Stayed 4 nights in May 2025

10/10 Excellent

Marlen

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay
Stayed 1 night in May 2025

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Sheila

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Garbage bags in the halls and stairwells. Management decided to not contact guests when they shut the water off about 9 am for a repair. I couldn't shower or use the bathroom or even wash my hands before checking out at 10:30. The front desk gal sounded bored/indifferent and didn't apologize when I called to ask about it, and the guy at the front desk when I checked out was clueless. Again, no apology. Management, who was just sitting in their office, does a poor job at providing proper customer service.
Stayed 1 night in May 2025

6/10 Okay

Beth

Business traveller
Liked: Cleanliness
Disliked: Amenities
This property apparently is used for people living there - the first room I was sent to the dead bolt lock was on - second room was OK but parking near the door was restricted for the medical unit which apparently rents some of the rooms. Under housekeeping their paperwork states - "no housekeeping service to room staying less than 14 days" - and "NO eating or Cooking supplies in the room" - this is confusing as I believe this is for the permanent residents - the next day I was told - of course there is food allowed in the rooms as every room has a kitchen - but no utensils are present - fine - except this means also no CUPS - paper or china in any room - hard to get a drink of water without a cup and when ready for bed - can't take medicine without going back to the office 5 buildings away., I won't be back there.
Stayed 2 nights in May 2025

10/10 Excellent

Laura

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this location several times! I don’t have much of an interaction with the staff short of checking in and checking out, but they’ve always been pleasant and friendly. The rooms are clean, however, the kitchens could be cleaned a little better for the next guest in the room. I had to clean the top of the fridge which had layers of greasy dust and the top of the counter was sticky. But overall, the place is well kept, rooms are clean and the price is great. I’d recommend a stay here.
Stayed 8 nights in Apr 2025

10/10 Excellent

Rochelle

Stayed 4 nights in Apr 2025

2/10 Terrible

Philip

Stayed 2 nights in Apr 2025

2/10 Terrible

Kaeomiyy r mcbride-barkley

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel was very dirty i got 2 rooms and had to change one room 3 different times for every single one to be dirty, toilets leaking, stinking, bedframe dirty, chairs super stainy, stains on the carpets, wood pulled off the floor, mouse traps under the washing machine and to top it off we asked for maintenance and the staff gave us a garbage bag full of sheets and 1 paper towel roll..
stain chairs
ripped up floor
dirty. sinks
stain floors
Stayed 1 night in Apr 2025

2/10 Terrible

Philip

Business traveller
Disliked: Staff & service

Bad communication amongst staffs

It was smooth until I decide extend my stay for one more night and it was successfully done until service decided to open our without knocking, no announcement and I was naked.
Stayed 1 night in Apr 2025

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel suite was roomie, and the receptionist was nice.
Stayed 5 nights in Apr 2025

2/10 Terrible

Steve

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Megan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I’d report to BBB but they aren’t even on it!

Horrible. Had to leave after 1 night due to multiple reasons including safety, condition of rooms (fridge missing door handle, no cushions on the couch, holes in floor covered by thing carpet, toilet took 4 flushes to complete and shower drain was clogged so you stood in dirty water). Requested a refund and was denied. Rented 4 rooms and all 4 left due to these issues. This hotel has gone severely downhill In the last few years and they do not seem to even care. When checking in they had to go and see if people were in the rooms before being able to assign rooms. The check in staff was doing the best they could with what they had but that should have been the indicator for us to just leave at that point. When leaving I was met with a very defensive manager who advised only hotels.com could refund. I took an hour to get hotels on the line, they agreed a refund was due but had to call location, when they did the manager declined refund stating we were cancelling after allowable date. This is absolutely not true we were leaving due to extreme poor conditions and safety issues. Completely unacceptable. Still fighting for refund.
Stayed 3 nights in Apr 2025

2/10 Terrible

marlon

Disliked: Staff & service, room comfort
So your add said breakfast, actually vegan breakfast, but no breakfast in this place since COVID. No cups in the room ( they took plates out years ago) just a terrible stay. They don't care since their fully booked by the local hospital so they are set financially
Stayed 1 night in Apr 2025

4/10 Poor

Jane

Disliked: Cleanliness, staff & service, property conditions & facilities

Welcome to Cleveland

Tired after 2 long flights ,checked in I was sent to a room in another building with a sign saying Sleep Center Also says some room numbers My room smelled of antiseptic and AC was on full blast There’s a coffe maker & microwave,but no cups I had teabags and hoped to make tea in the morning No glasses or cups
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Stayed 3 nights in Apr 2025

2/10 Terrible

Shirley

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Very poor service and was given a room without supplies and no way to get basic supplies. Curtains were cut up, looks deliberately done so and not replaced, someone used tape to put pieces of the curtain back together. If this is an example of Sonesta’s properties, WE WILL NEVER STAY AT ANOTHER ONE, LET ALONE RECOMMEND IT TO ANYONE! It has such a bad overall feel to it, it feels unsafe.
Stayed 1 night in Apr 2025

6/10 Okay

Lyndsi

Travelled with family
Disliked: Amenities
Weird location. Half the building is used as a sleep clinic, the rest as part of the ES property which includes multiple buildings. Property is old and rundown, could definitely use some updates. Room wasn’t very clean, the worst being dirty floors and corners, crumbs and drip marks on tables and nightstands. Not the dirtiest I’ve seen, but could’ve been better. Stains on the sheets, towels were very worn, stains on couch. No blanket on bed just sheets and a simple bed cover, and no blankets hidden in the closet either. Very limited supply of toilet paper provided, and even though the room had a kitchenette, there weren’t plates or utensils, and no dish soap/towel/wash cloth. Very disappointing from other ES hotels I’ve stayed in. Also, the exterior door to the stairwell didn’t lock at any time during the day and could just be pulled open. Our room was one flight of stairs up from that door, leaving us with apprehension regarding safety.
Stayed 3 nights in Mar 2025

2/10 Terrible

Wanda

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
dirty rooms the whole time you’re there no one to clean them. You have to bring your dirty towels to them to get some more towels spots all over the floor just not a good place to go. Some bad staff when you try to talk nice to them not all staff but when you call from your room, whoever the lady is that answered the phone was very nasty.
Stayed 4 nights in Apr 2025

10/10 Excellent

Dominique

Stayed 2 nights in Mar 2025

2/10 Terrible

Maria

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a cockroach in my partners mouth retainer. Our fault for choosing this place.
Stayed 1 night in Mar 2025

4/10 Poor

John

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025