The room was very dirty, dead insects were everywhere, the sheets had apparently not been changed, the counters were sticky from something that had fallen on them, the bathtub drains were brown with dirt. The toilet leaked water every time it was flushed and flooded the bathroom. The TV was not working, not a single channel, and no one came to fix it. Our reservation was different from the one we made, but the front desk kindly managed to change the room for free. We have 2 small children and did not have a good experience.