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Holiday Inn Express Cleveland Airport - Brookpark by IHG

2.5 star property

Photo gallery for Holiday Inn Express Cleveland Airport - Brookpark by IHG

Exterior
Indoor pool, open 7:00 AM to 11:00 PM, pool loungers
Standard Room, 2 Queen Beds
Lobby sitting area
Free daily self-service breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
16330 Snow Rd, Brook Park, OH, 44142
  • Place, Kaiser Permanete Medical Center
    ‪5 min walk‬
  • Place, AMF Brookgate Lanes
    ‪13 min walk‬
  • Place, North Park Care Center
    ‪18 min walk‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

8.8 out of 10
Excellent
(6 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hair dryer, towels, soap, shampoo

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(54 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

7.8 out of 10
Good
(29 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Hair dryer, towels, soap, shampoo

Standard Room

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed

Similar properties

Lobby
Best Western Airport Inn & Suites Cleveland
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.0 out of 5, Very good, 1,158 reviews
The price is AU$124
includes taxes & fees
25 Dec - 26 Dec
Best Western Airport Inn & Suites Cleveland

About the area

Brook Park

Located in Brook Park, Holiday Inn Express Cleveland Airport - Brookpark by IHG is within a 15-minute drive of Progressive Field and West Side Market. .This hotel is 12 mi (19.4 km) from Huntington Bank Field and 12.4 mi (19.9 km) from Rocket Arena.

What's nearby

  • Kaiser Permanete Medical Center - 5 min walk - 0.5 km
  • AMF Brookgate Lanes - 13 min walk - 1.1 km
  • North Park Care Center - 18 min walk - 1.5 km
  • Huntington Bank Field - 18 min drive - 25.4 km
  • Rock and Roll Hall of Fame - 19 min drive - 25.7 km

Getting around

  • Brookpark Station - 5 min drive
  • Cleveland Station - 20 min drive
  • Cleveland Hopkins International Airport (CLE) - 7 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Dunkin' - ‬6 min walk
  • ‪Circle K - ‬12 min walk
  • ‪Biggby Coffee - ‬9 min walk
  • ‪Little Caesars Pizza - ‬12 min walk

About this property

Holiday Inn Express Cleveland Airport - Brookpark by IHG

Hotel with free breakfast, in the vicinity of West Side Market
Holiday Inn Express Cleveland Airport - Brookpark by IHG offers 89 air-conditioned accommodations with safes and complimentary newspapers. 45-inch LCD televisions come with satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided.

This Brook Park hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Make yourself at home in one of the 89 air-conditioned rooms featuring refrigerators and microwaves. 45-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a vending machine.
A complimentary self-serve breakfast is served on weekdays from 6 AM to 9:30 AM and on weekends from 6 AM to 10 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Brook Park? This hotel has 768 square feet (71 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
A complimentary self-serve breakfast is served on weekdays between 6 AM and 9:30 AM and on weekends between 6 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:00 AM to 10:00 PM at scheduled times and on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6 AM to 9:30 AM on weekdays and 6 AM to 10 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 768 square feet of conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Low-height bed
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from December 21 2025 to February 28 2026 (dates subject to change):
  • One of the swimming pools
The property will be renovating from December 21 2025 to February 28 2026 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Thursday, Saturday, and Sunday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay
  • Administrative fee: USD 1 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Cleveland Airport Brookpark Hotel Brook Park
Holiday Inn Express Cleveland Airport Brookpark Hotel
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Holiday Inn Express Cleveland Airport Brookpark Hotel
Hotel Holiday Inn Express Cleveland Airport - Brookpark
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Holiday Inn Express Cleveland Airport Brookpark
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Express Cleveland Brookpark
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Holiday Inn Express Cleveland Airport Brookpark by IHG
Holiday Inn Express Cleveland Airport Brookpark an IHG Hotel
Holiday Inn Express Cleveland Airport - Brookpark by IHG Hotel

Holiday Inn Express Cleveland Airport - Brookpark by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 528 out of 1004 reviews
Rating 8 - Good. 254 out of 1004 reviews
Rating 6 - Okay. 97 out of 1004 reviews
Rating 4 - Poor. 45 out of 1004 reviews
Rating 2 - Terrible. 80 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

James

Stayed 1 night in Sep 2025

8/10 Good

Nyan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff and breakfast was good.👍
Stayed 1 night in Sep 2025

8/10 Good

Cathy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Cathy

Business traveller
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Robert, Union City

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient near airport
Stayed 1 night in Sep 2025

6/10 Okay

YOUNG

Liked: Cleanliness
Stayed 1 night in Sep 2025

2/10 Terrible

Nadine

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities
The stuff at this location is completely unprofessional and do not know anything about hospitality from the moment you enter to the time you exit I have provided feedback for the management team at this location and they handled this complaint very poorly. Good luck trying to get any service from any representatives there.
Stayed 1 night in Sep 2025

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Sherrill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and hotel staff was very accommodating.
Stayed 1 night in Sep 2025

8/10 Good

Jody

Liked: Staff & service, property conditions & facilities, room comfort

Good but..

Outside of all the hair and random gunk I had to clean out of the shower, it was a great hotel.
Stayed 1 night in Sep 2025

4/10 Poor

Paul

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The lady at the front desk was quite unhelpful when we were trying to check in slightly early! We had multiple rooms and I only needed one as a priority for the artist I was tm’ing for to get ready for her show! I found it hard to believe they hadn’t a single room that they could have given us instead of having to wait until nearer 3pm check in time! First time in all my touring career I’ve ever experienced this issue!
Stayed 1 night in Aug 2025

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities
Simple, clean no frills hotel with a continental breakfast
Stayed 2 nights in Aug 2025

8/10 Good

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sad the pool was out of order

Overall, our stay was good. The room was decent and we slept well, but we booked this room because the hotel advertised a pool and the pool was out of order the entire weekend we stayed there so we were disappointed on that aspect.
Stayed 2 nights in Aug 2025

2/10 Terrible

Weiqun

Disliked: Staff & service
The shuttle bus starts at 5am, which does not show on the booking page. But I had a early flight, so I had to leave at 4am. I decided to check out almost right away. I was asking the front desk to print out a receipt for me. They refused my request. They were holding $200 for the room deposit, which was way higher than all the hotels that I have been staying.
Stayed 1 night in Aug 2025

10/10 Excellent

Woody

Stayed 2 nights in Aug 2025

10/10 Excellent

Derrick

Stayed 1 night in Aug 2025

4/10 Poor

Dane

Stayed 1 night in Aug 2025

4/10 Poor

Tonya

Travelled with family
Disliked: Cleanliness, staff & service
Just ok
Stayed 2 nights in Aug 2025

10/10 Excellent

Adam

The hotel was great! Staff was friendly!
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Stayed 1 night in Aug 2025

10/10 Excellent

PATRICK, olmsted falls

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Joe

The room smelled bad, overwhelming. Staff was very nice. Breakfast was nice. Long black hair was found all over the place and I shave my head so it wasn't mine. Place seems dated and not fresh.
Stayed 1 night in Aug 2025

8/10 Good

PATRICK, olmsted falls

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

LaBreeska

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

On a Happier Note

We really enjoyed our stay we appreciate the friendliness and the hospitality. Our only mishap was the drain in the bathroom would not plug up so that you can enjoy a bath. We did report that to the front desk and he just had said thank you for letting him know, that was room 203. The tables in the cafeteria were wobbly, but it was a beautiful place to stay clean, friendly and comfortable and we appreciate that.
Stayed 2 nights in Jul 2025