Wyndham Garden Westlake

4.0 star property

Photo gallery for Wyndham Garden Westlake

Lobby
Point of interest
Room, 2 Double Beds, Non Smoking (Poolside)
Lobby
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast available
  • Housekeeping
  • Room service

Explore the area

View map
1100 Crocker Road, Westlake, OH, 44145
  • Place, Crocker Park
    ‪13 min walk‬
  • Place, Huntington Beach
    ‪4 min drive‬
  • Place, Westfield Great Northern Mall
    ‪11 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪18 min drive‬

Room options

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking (Poolside)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking (1 Bedroom)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Poolside (1 Bedroom)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Westlake

Located in Westlake, Wyndham Garden Westlake is in a regional park, within a 5-minute drive of Crocker Park and Lake Erie. .This hotel is 2.4 mi (3.9 km) from Huntington Beach and 6 mi (9.7 km) from Westfield Great Northern Mall.

What's nearby

  • Crocker Park - 13 min walk - 1.1 km
  • Lake Erie Nature & Science Center - 3 min drive - 2.8 km
  • Huntington Beach - 4 min drive - 3.2 km
  • Westfield Great Northern Mall - 11 min drive - 9.5 km
  • NASA Glenn Research Center - 16 min drive - 14.9 km

Getting around

  • Elyria Station - 18 min drive
  • Cleveland Hopkins International Airport (CLE) - 25 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Chick-fil-A - ‬17 min walk
  • ‪The Cheesecake Factory - ‬18 min walk
  • ‪Brassica - ‬15 min walk
  • ‪Yard House - ‬16 min walk

About this property

Wyndham Garden Westlake

Suburban hotel with a fitness center and a 24-hour business center
Wyndham Garden Westlake offers 267 accommodations with iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 267 guestrooms featuring refrigerators and microwaves. 37-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Westlake? This hotel has facilities measuring 11001 square feet (1022 square meters), including conference space. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Wyndham Garden Westlake has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 20 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11,001 square feet of conference space
  • 24-hour business centre

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 35 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.00 to 20.00 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Cleveland-West
Holiday Inn Cleveland-West Hotel
Holiday Inn Cleveland-West Hotel Westlake
Holiday Inn Cleveland-West Westlake
Holiday Inn Westlake
Westlake Holiday Inn
DoubleTree Hilton Hotel Cleveland Westlake
DoubleTree Hilton Cleveland Westlake
Wyndham Garden Westlake Hotel
Wyndham Garden Westlake Westlake
Wyndham Garden Westlake Hotel Westlake
DoubleTree by Hilton Cleveland Westlake
DoubleTree by Hilton Hotel Cleveland Westlake

Reviews

Wyndham Garden Westlake Reviews

6.8

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 337 out of 1073 reviews
Rating 8 - Good. 181 out of 1073 reviews
Rating 6 - Okay. 216 out of 1073 reviews
Rating 4 - Poor. 169 out of 1073 reviews
Rating 2 - Terrible. 170 out of 1073 reviews

Reviews

2/10 Terrible

Sally

Rooms were not available at 9pm at night and I did the pre-check in by 1pm on the day we were to arrive. There were at least 8 people also waiting on rooms when check in time was at 3pm.
Stayed 1 night in Jun 2025

2/10 Terrible

Stephanie

Smells
Stayed 1 night in Jun 2025

6/10 Okay

Samuel

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

6/10 Okay

Travis

Liked: Cleanliness
Disliked: Staff & service

Pick another spot.

If you enjoy sleeping in a soft bed inside a slow-cooking crockpot, this place might be for you. The bed was actually really comfortable and the shower water temp was perfect—small wins. Free parking was a plus and the lot was well-lit, so I didn’t feel like I was walking into a horror movie. Checkout was super quick, which I appreciated because I was eager to get back to breathable air. Check-in though? Oddly slow for 9 at night. Like, was the front desk typing my info with one finger? Now the real issue: the room temp. I set the thermostat to 61°, as recommended by the maintenance guy, but the room basically said “Nah.” It climbed to 75° and stayed there, never dipping below 72°. No air circulation. None. I didn’t sleep—I marinated. There’s no complimentary breakfast, but you can pay $12 for one at the restaurant if you’re into overpaying for eggs and toast. Pool area was completely empty, which was kind of nice, and the pool itself looked clean—if I hadn’t been cooked alive in my room, I might’ve actually used it. All in all, decent bones but some sweaty flaws. Bring a portable fan and low expectations.
Stayed 1 night in Jun 2025

6/10 Okay

Christina

Stayed 1 night in Jun 2025

10/10 Excellent

Tajuan

Liked: Cleanliness
Stayed 2 nights in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Pool and hot tub were out of service.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Even though we were an hour early the hotel gave us our room. The staff was very nice.
Stayed 1 night in Jun 2025

4/10 Poor

Lorelei

Disliked: Cleanliness, property conditions & facilities
The property is becoming very run down, old and outdated. I get the same room every time I book through Expedia and the dirt in the corners is building up to the point of being disgusting. I will be looking for stays in a different city.
Stayed 1 night in Jun 2025

6/10 Okay

Danny

Travelled with family
Disliked: Staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Shane

Stayed 1 night in Jun 2025

8/10 Good

susan

Stayed 7 nights in Jun 2025

2/10 Terrible

Charles

Travelled with partner
Disliked: Property conditions & facilities
The walls were ripped up room was dirty the shower is unsafe my wife almost fell in it. 5 big booms i guess.
Stayed 1 night in Jun 2025

8/10 Good

Jeanine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Hania

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
W arrived and room was not ready, we had to wait for 45 minutes. The air conditioning unit was not working in our room . We asked them to fix it, not happened! We asked to clean our room and bring us clean towels, not happened! Staff was rude , they said they are understaffed and the ac unit is old! Worst hotel ever! Do not waste your Money here! Worst customer service Till now the manager has not called to apologize or try to compensate us for our poor stay
Stayed 2 nights in Jun 2025

2/10 Terrible

Tristan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very rude. The room was dirty and smelled awful. The floor was damp and the air conditioning was not working appropriately. Staff walked into our room at 9pm at night while me and my wife were in bed together. There was a lot of violent activity taking place in the parking lot. Worst experience of my life staying at a hotel and they took a $100 security deposit and I haven’t received it yet in a refund. I 100% do not recommend
Stayed 1 night in Jun 2025

6/10 Okay

Carol, Gahanna

Liked: Cleanliness, property conditions & facilities
You should probably have coffee available at least in the lobby. If you don't make it to breakfast or even if you do you may want coffee later.
Stayed 1 night in Jun 2025

2/10 Terrible

Jill

Travelled with family
Disliked: Cleanliness, amenities
Almost the entire stay (3 nights) was not satisfactory. House keeping didn't come, had to go to front desk to replace towels, soap, Kleenex. No usual things in room ie; cups, coffe, (there was a pot but nothing to make) directory, garbage bags. When calling front desk for request the girl was rude.
Stayed 3 nights in Jun 2025

2/10 Terrible

Faten (Me)

Disliked: Cleanliness
Stayed 4 nights in Jun 2025

8/10 Good

Tiffany

Stayed 1 night in Jun 2025

8/10 Good

Kathie

Liked: Cleanliness, property conditions & facilities
Clean room
Stayed 1 night in Jun 2025

8/10 Good

Kristyn

Liked: Cleanliness
A great stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Cher

Liked: Amenities, property conditions & facilities
Nice size room.
Stayed 2 nights in Jun 2025

8/10 Good

Sylvia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Winning.

I found this hotel to be very clean .
Stayed 5 nights in Jun 2025

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Used to be a DoubleTree but now appears to be under new ownership and/or management. Dramatically different from when we stayed there last year - quality much lower. We had to move rooms in the middle of the night because the marijuana smoke from the next room was too much for my kids and my family, yet employees did not seem concerned nor did they offer any help moving beyond telling us what room we could go to. Moreover, we had previously asked for our room to be cleaned and towels refreshed during our 4-night stay, yet this was never done.
Stayed 5 nights in Jun 2025