Wyndham Garden Westlake

4.0 star property

Photo gallery for Wyndham Garden Westlake

Lobby
Lobby
Point of interest
Lobby
Room, 2 Double Beds, Non Smoking (Poolside)

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1100 Crocker Road, Westlake, OH, 44145
  • Place, Crocker Park
    ‪13 min walk‬
  • Place, Regal Crocker Park
    ‪17 min walk‬
  • Place, Lake Erie Nature & Science Center
    ‪3 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪16 min drive‬

Room options

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Non Smoking (Poolside)

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking (1 Bedroom)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Poolside (1 Bedroom)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Hearing Accessible, Non Smoking (Mobility, Bathtub w/ Grab Bars)

  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Hearing Accessible, Non Smoking (Mobility, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Westlake

Located in Westlake, Wyndham Garden Westlake is in a regional park, within a 5-minute drive of Crocker Park and Lake Erie. .This hotel is 2.4 mi (3.9 km) from Huntington Beach and 6 mi (9.7 km) from Westfield Great Northern Mall.

What's nearby

  • Crocker Park - 13 min walk - 1.1 km
  • Regal Crocker Park - 17 min walk - 1.5 km
  • Lake Erie Nature & Science Center - 3 min drive - 2.5 km
  • Huntington Reservation - 4 min drive - 2.8 km
  • Progressive Field - 24 min drive - 31.2 km

Getting around

  • Elyria Station - 18 min drive
  • Cleveland Hopkins International Airport (CLE) - 25 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Chick-fil-A - ‬17 min walk
  • ‪The Cheesecake Factory - ‬18 min walk
  • ‪Wendy's - ‬14 min walk
  • ‪Yard House - ‬16 min walk

About this property

Wyndham Garden Westlake

Suburban hotel with a fitness center and a 24-hour business center
Wyndham Garden Westlake offers 267 accommodations with iPod docking stations and laptop-compatible safes. 37-inch flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 267 guestrooms featuring refrigerators and microwaves. 37-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Westlake? This hotel has facilities measuring 11001 square feet (1022 square meters), including conference space. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Wyndham Garden Westlake has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 15 to 20 per person
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 11,001 square feet of conference space
  • 24-hour business centre

Outdoors

  • In a regional park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Built in 2015
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 35 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15.00 to 20.00 per person
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Cleveland-West
Holiday Inn Cleveland-West Hotel
Holiday Inn Cleveland-West Hotel Westlake
Holiday Inn Cleveland-West Westlake
Holiday Inn Westlake
Westlake Holiday Inn
DoubleTree Hilton Hotel Cleveland Westlake
DoubleTree Hilton Cleveland Westlake
Wyndham Garden Westlake Hotel
Wyndham Garden Westlake Westlake
Wyndham Garden Westlake Hotel Westlake
DoubleTree by Hilton Cleveland Westlake
DoubleTree by Hilton Hotel Cleveland Westlake

Wyndham Garden Westlake Reviews

Reviews

6.8
Rating 10 - Excellent. 388 out of 1164 reviews
Rating 8 - Good. 196 out of 1164 reviews
Rating 6 - Okay. 221 out of 1164 reviews
Rating 4 - Poor. 176 out of 1164 reviews
Rating 2 - Terrible. 183 out of 1164 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aniya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet nice bar
Stayed 4 nights in Sep 2025

2/10 Terrible

coren e

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here.

I am writing this review on behalf of my son and daughter-in-law for whom I purchased the hotel room.This hotel was so bad that my son and his wife left in the middle of the night and went to the Wyndham Hotel in Avon which was wonderful. In the Westlake Wyndham, however, the bed was horrible, sagging in the middle. The air conditioning did not work , so the room smelled musty and dirty. I wish that I had read the reviews before choosing this hotel. I just figured, "It's a Wyndham so it'll be fine." How wrong I was!!
Stayed 4 nights in Sep 2025

10/10 Excellent

Cindi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Intan

Travelled with partner
Disliked: Property conditions & facilities
Well, I only stayed here for one night since I’m on a road trip across the US. Price-wise, the hotel is okay, but it seems like they don’t really care about guest comfort. It feels very unsuitable for the hospitality industry because the AC is extremely loud and kept me from sleeping well. If this isn’t fixed soon, I don’t think the place offers much value.
Stayed 1 night in Sep 2025

6/10 Okay

George Nick, New Port Richey

Travelled with family
Liked: Amenities
The hotel has great potential. However, it’s probably the oldest hotel in the area. The room lighting is poor.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jennifer, Woodstock

Stayed 1 night in Aug 2025

8/10 Good

Crystal

Stayed 1 night in Sep 2025

4/10 Poor

Jonah

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It’s was very loud on 5th floor with doors opening and slamming non stop all night. We only had one towel for a double guest room. Overall not a bad experience but not what I was expecting for the money
Stayed 1 night in Sep 2025

2/10 Terrible

Jihan

Disliked: Staff & service
Terrible
Stayed 2 nights in Sep 2025

8/10 Good

Ayako

Stayed 1 night in Sep 2025

10/10 Excellent

Alex

Liked: Cleanliness
Stayed 1 night in Jul 2025

2/10 Terrible

Michael

Business traveller
Liked: Staff & service
Disliked: Cleanliness
I checked in around 9:00 pm on a Wednesday after a long day of travel. I was assigned a room on the 3rd floor that required several hallways that were mismarked. The hotel signs did NOT correctly guide you to that part of the hotel! When I finally figured out where the room was located, I arrived at a room with the door open. The room was completely disorganized with everything thrown on the beds. It was clearly not cleaned. I went back to the front desk. The desk person was not there. I had to wait over 10 minutes for her to return. This time she gave me a room on the 5th floor. The room was warm so I located the thermostat. There was no light on the thermostat, it was not working. I tried to call the desk several times both from the room phone and my personal phone. Nobody answered! I had to handle business for about an hour so dealt with a warm room. About an hour later and after several attempts trying to make the thermostat respond, it finally did! This is a poorly run hotel!
Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Stayed 1 night in Sep 2025

10/10 Excellent

Beatriz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean, even though some updating could take place
Stayed 1 night in Sep 2025

2/10 Terrible

Vennie, east elmhurst

Disliked: Staff & service, property conditions & facilities
Thete was a big convention. The hotel sucks there is no free breakfast. Gor lousy
Stayed 1 night in Sep 2025

10/10 Excellent

Zipporah

Stayed 2 nights in Sep 2025

4/10 Poor

William

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
We got to the hotel 1 and 1/2 hour after check in time and still had to wait almost 30 minutes for our room to be ready. Also, could not connect to the WIFI. Called down to the front desk and he said they would reset "something", but that did not work. I took my table down to the front desk and tried to sign in there and it still did not work. Told the clerk that and he said he called maintenance and then just walked away.
Stayed 1 night in Sep 2025

10/10 Excellent

ROMAN, hackensack

Liked: Amenities, property conditions & facilities
Great
Stayed 2 nights in Sep 2025

6/10 Okay

rosa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were not very friendly, no daily room cleaning or coffee cups in room. Should have come with free breakfast but that did not happen….
Stayed 2 nights in Sep 2025

10/10 Excellent

Wally J.

Stayed 2 nights in Sep 2025

8/10 Good

Andre

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking
Stayed 2 nights in Sep 2025

6/10 Okay

Peter

Disliked: Cleanliness
Stayed 2 nights in Sep 2025

6/10 Okay

Seleste, CLEVELAND

Liked: Cleanliness, staff & service
The staff were friendly. The furniture in room was old and worn.
Stayed 1 night in Sep 2025

6/10 Okay

TIM

Disliked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Bridgette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025