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Comfort Inn Mayfield Heights Cleveland East

2.5 star property

Photo gallery for Comfort Inn Mayfield Heights Cleveland East

Lobby
Room, 2 Queen Beds, Non Smoking (Efficiency, Upgrade)
Room, 2 Queen Beds, Non Smoking (Efficiency, Upgrade)
Lobby sitting area
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
1421 Golden Gate Blvd, Mayfield Heights, OH, 44124
  • Place, Cleveland Clinic - Hillcrest Hospital
    ‪19 min walk‬
  • Place, Cleveland Clinic
    ‪19 min drive‬
  • Place, Case Western Reserve University
    ‪20 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(72 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(41 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(64 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(37 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 72 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency, Upgrade)

Room, 2 Queen Beds, Non Smoking (Efficiency, Upgrade)

Room, 2 Queen Beds, Non Smoking (Efficiency, Upgrade)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

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Reception
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About the area

Mayfield Heights

Located in Mayfield Heights, Comfort Inn Mayfield Heights Cleveland East is connected to a shopping center, within a 5-minute drive of Cleveland Clinic - Hillcrest Hospital and Chagrin River. .This hotel is 9.8 mi (15.8 km) from Cleveland Clinic and 8.5 mi (13.7 km) from Case Western Reserve University.

What's nearby

  • Cleveland Clinic - Hillcrest Hospital - 19 min walk - 1.7 km
  • Cleveland Clinic - 19 min drive - 17.5 km
  • Case Western Reserve University - 20 min drive - 17.1 km
  • Huntington Bank Field - 29 min drive - 25.7 km
  • Rock and Roll Hall of Fame - 29 min drive - 25.7 km

Getting around

  • Green Road Station - 10 min drive
  • Cleveland Station - 26 min drive
  • Cleveland Hopkins International Airport (CLE) - 31 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Georgio's Oven Fresh Pizza - ‬3 min drive
  • ‪Starbucks - ‬14 min walk
  • ‪Circle K - ‬14 min walk

About this property

Comfort Inn Mayfield Heights Cleveland East

Hotel connected to a shopping center in Mayfield Heights with free parking
Comfort Inn Mayfield Heights Cleveland East offers 99 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mayfield Heights hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 99 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands and a television in a common area.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1981
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Kensington Inn Mayfield Heights
Kensington Mayfield Heights
Comfort Inn Mayfield Heights Cleveland East Hotel
Comfort Inn Cleveland East Hotel
Comfort Inn Mayfield Heights Cleveland East
Comfort Inn Cleveland East
Comfort Inn Mayfield Heights Hotel Mayfield Heights
Comfort Inn Mayfield Heights Cleveland East Ohio
Comfort Inn Mayfield Heights Cleveland East Hotel
Comfort Inn Mayfield Heights Cleveland East Mayfield Heights

Comfort Inn Mayfield Heights Cleveland East Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 511 out of 1010 reviews
Rating 8 - Good. 282 out of 1010 reviews
Rating 6 - Okay. 116 out of 1010 reviews
Rating 4 - Poor. 51 out of 1010 reviews
Rating 2 - Terrible. 50 out of 1010 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Destiny

Stayed 1 night in Nov 2025

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service
Our room in this property was clean but shabby. In need of updating and maintenance. However, it was quiet with easy parking. The staff were pleasant and helpful. The location was extremely convenient with tons of shopping and dining options nearby. Breakfast was good with fresh hot options and cold options to suit any preference. This is an easy and economical option for a short stay.
Stayed 1 night in Nov 2025

4/10 Poor

Darren

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Complex needs renovation. Breakfast was poor at best. Tv/cable/satelite is not user friendly. Room did not feel clean. Room was dark and dingy
Stayed 4 nights in Nov 2025

6/10 Okay

Stuart

Meh
Stayed 2 nights in Sep 2025

8/10 Good

Kirk

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good breakfast and clean room
Stayed 3 nights in Nov 2025

10/10 Excellent

Mikal

Stayed 3 nights in Oct 2025

4/10 Poor

Chad

Business traveller
Disliked: Staff & service
I checked in early. There was a fee of about ~$40 for early check in. I understand that but there were about 10 cars in the lot so it seems unnecessary. The person who "greeted" me at the counter was not particularly pleasant. After finding I wanted to check in early, she passed me off to someone else. This person, after running my card for incidentals and checking my ID, said I could go to the room and he would run my card for the early check in fee. As I waited at the elevator, he shouted, "your card was declined, come back here." So I went back to the counter and confirmed that he had just run my AMEX for incidentals and it wasn't declined? His response was snarky. I asked him if he could run the card again. He did and it was approved. Then he didn't say anything to me and I had to ask, "did it go through....can I leave." There were additional things I noticed that caused me to not want to stay there, but long story short, their customer service is terrible. The room itself was run down....walls banged up with paint missing. The arm chair in the room was old and filthy. Bathrooms are dated and kind of grungy.
Stayed 1 night in Nov 2025

10/10 Excellent

PERRY

Liked: Amenities
Ok
Stayed 1 night in Oct 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was good. It was clean, quiet and the beds were good. The water pressure in the room's sink was rather low and the bathroom was fairly small. The staff was pleasant, but the breakfast could have used a jug of ice water for guests. The location is near a lot of restaurants, retail and highway access.
Stayed 3 nights in Oct 2025

10/10 Excellent

Armando Soto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Luis

Stayed 1 night in Oct 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, Stay there for a week
Stayed 2 nights in Oct 2025

10/10 Excellent

Benjamin

Stayed 1 night in Oct 2025

8/10 Good

Brandon

Stayed 1 night in Oct 2025

8/10 Good

Marie

Liked: Cleanliness, property conditions & facilities
The hotel was close to the highway with helpful staff, a clean room and comfortable beds.
Stayed 1 night in Oct 2025

10/10 Excellent

BRANDI

Liked: Cleanliness, staff & service, amenities
The staff were kind and professional. The room was very clean as well as the rest of the facility and the breakfast was delicious.
Stayed 1 night in Oct 2025

6/10 Okay

Donald

Stayed 2 nights in Oct 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff upgraded my room and provided free early check in.
Stayed 1 night in Oct 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities
The room was very nice. I loved that no one came knocking on the door before checkout. And checkout was simply turning in the keys.
Stayed 2 nights in Oct 2025

10/10 Excellent

Pete

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yogurt and juice
Stayed 2 nights in Oct 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room very clean. Height of Bathtub is lower than normal which made it easier to get in and out of. The staff is very friendly.
Stayed 2 nights in Oct 2025

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Did not ear
Stayed 3 nights in Oct 2025

10/10 Excellent

Oleksandr

Stayed 1 night in Sep 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean with lots of extras in room. Staff were friendly and made you feel welcome.
Stayed 3 nights in Oct 2025

2/10 Terrible

Tanasia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Bed and couch stink so bad like they didn’t clean the room. The lobby has a smell!! I booked it for two nights I left the next morning!!! The man at the front desk is rude and unprofessional. I called down to ask for towels he said you have to come get them I said y'all don’t have housekeeping he said they gone tell you to come and get them too like???? Ew 0/10 NEVER AGAIN
Stayed 2 nights in Oct 2025