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Comfort Inn Mayfield Heights Cleveland East

2.5 star property

Photo gallery for Comfort Inn Mayfield Heights Cleveland East

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)
Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)
Lobby sitting area
Lobby sitting area
Front of property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning

Explore the area

Map
1421 Golden Gate Blvd, Mayfield Heights, OH, 44124
  • Cleveland Clinic - Hillcrest Hospital
    ‪19 min walk‬
  • Legacy Village
    ‪6 min drive‬
  • Case Western Reserve University
    ‪19 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(31 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(50 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(33 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(58 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency, Upgrade)

Room, 2 Queen Beds, Non Smoking (Efficiency, Upgrade)

Room, 2 Queen Beds, Non Smoking (Efficiency, Upgrade)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 72 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Staybridge Suites Cleveland Mayfield Heights Beachwood by IHG

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, (968)
The price is AU$274
for 1 room
includes taxes & fees
4 July - 5 July
Staybridge Suites Cleveland Mayfield Heights Beachwood by IHG

About the area

Mayfield Heights

Located in Mayfield Heights, Comfort Inn Mayfield Heights Cleveland East is on the Strip, within a 5-minute drive of Cleveland Clinic - Hillcrest Hospital and Chagrin River. .This hotel is 9.8 mi (15.8 km) from Cleveland Clinic and 8.5 mi (13.7 km) from Case Western Reserve University.

What's nearby

  • Cleveland Clinic - Hillcrest Hospital - 19 min walk - 1.7 km
  • Legacy Village - 6 min drive - 6.8 km
  • Pinecrest Plaza Shopping - 9 min drive - 11.6 km
  • Cleveland Clinic - 19 min drive - 16.8 km
  • Case Western Reserve University - 19 min drive - 16.8 km

Getting around

  • Green Road Station - 10 min drive
  • Cleveland Station - 26 min drive
  • Cleveland Hopkins International Airport (CLE) - 31 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪Raising Cane's Chicken Fingers - ‬3 min drive
  • ‪Starbucks - ‬14 min walk
  • ‪Panera Bread - ‬17 min walk
  • ‪Winking Lizard Tavern - ‬3 min drive

About this property

Comfort Inn Mayfield Heights Cleveland East

Pet-friendly hotel with free breakfast connected to a shopping center in Mayfield Heights
Comfort Inn Mayfield Heights Cleveland East offers 99 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mayfield Heights hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 99 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands and a television in a common area.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1981
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Kensington Inn Mayfield Heights
Kensington Mayfield Heights
Comfort Inn Mayfield Heights Cleveland East Hotel
Comfort Inn Cleveland East Hotel
Comfort Inn Mayfield Heights Cleveland East
Comfort Inn Cleveland East
Comfort Inn Mayfield Heights Hotel Mayfield Heights
Comfort Inn Mayfield Heights Cleveland East Ohio
Comfort Inn Mayfield Heights Cleveland East Hotel
Comfort Inn Mayfield Heights Cleveland East Mayfield Heights

Comfort Inn Mayfield Heights Cleveland East Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 460 out of 1000 reviews
Rating 8 - Good. 297 out of 1000 reviews
Rating 6 - Okay. 130 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 56 out of 1000 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rob

Travelled with family
Disliked: Amenities
We were not able to check in because no one was working the front desk. We showed up at 1am. No one was there. I called the front desk phone multiple times and let it ring for a few minutes each time. Yelled to see if anyone was working no one showed up. Waited 25 minutes no one showed up Forced to get a room at another hotel. Worst experience I have ever had at a hotel. I expect full reimbursement and compensation
Stayed 1 night in Mar 2025

10/10 Excellent

Jen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Breakfast was nice. Elevator was broken.
Stayed 1 night in Mar 2025

10/10 Excellent

Candice

Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick check and very clean room

Quick check and very clean room
Stayed 1 night in Mar 2025

4/10 Poor

Jamie

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Breakfast does not begin at 6am as stated and elevator was down our entire stay
Stayed 1 night in Mar 2025

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dionna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed a quick getaway; everything was clean, and the breakfast was nice Will be back again sooner than later
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Pamela

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The temperature control in our room did not work. It was 90 degrees in our room all night. When I told Juan at the front desk he could care less. We thought we had found our place to stay in Cleveland but I guess not
Stayed 1 night in Mar 2025

4/10 Poor

Rebecca

Travelled with partner
Liked: Amenities
Arrived for an overnight stay for an early procedure at the hospital. Check in wasnt bad, the problem is they gave us a room on 3rd floor then apologized for the elevator being out of order. Then the over powering smell of air freshener gave me an instant headache. If the place is clean, what are they masking? We turned on the a/c fan on high & the exhaust fan in the bathroom, then left for several hours. If there had been a choice closer, we would have left immediately. Overall the room seems clean, the lobby seems clean and the hotel location is good if you need to be at the Hillcrest Hospital very early. There is a Bob Evans right across the parking lot, plus shopping across a busy street, so there is that going for the place.
Stayed 1 night in Mar 2025

6/10 Okay

Stephen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Elevator was broken.
Stayed 1 night in Mar 2025

2/10 Terrible

Janis, Spencerport

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Meagan

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very kind the property is well maintained and we were upgraded to a renovated room
Stayed 1 night in Mar 2025

8/10 Good

Mavis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Sam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Penelope, Etobicoke

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
This property is a lot older than what I thought but it is very clean and well maintained. The clerk at the front was very kind and carried our bags to our room for us. If you are looking for a one night, in and out, than I would suggest this property.
Stayed 1 night in Mar 2025

10/10 Excellent

Kristel

Stayed 1 night in Mar 2025

10/10 Excellent

Anatolie

Stayed 3 nights in Dec 2024

6/10 Okay

Lorinda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The elevator was broken
Stayed 1 night in Mar 2025

10/10 Excellent

Irene

Stayed 1 night in Feb 2025

10/10 Excellent

Cris

Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

DD at Confort Inn

Elevator was broken, so it was fun going up and down the stairs. Basic amenities. Basic breakfast.
Stayed 2 nights in Feb 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad Experience

Do not stay at this hotel. It was filthy and was not clean in any of the common areas or the hotel room, the elevator was broken with no indication that it would be fixed, the parking lot had not been plowed and had snow all through it which was unsafe, and it was very uncomfortable to sleep at. There are many other hotels in the area that are a higher quality.
Stayed 1 night in Feb 2025

6/10 Okay

Andrew

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Didn't get room requested
Stayed 1 night in Feb 2025