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Comfort Inn Mayfield Heights Cleveland East

2.5 star property

Photo gallery for Comfort Inn Mayfield Heights Cleveland East

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)
Lobby sitting area
Room, 2 Queen Beds, Non Smoking (Efficiency, Upgrade)
Lobby
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning

Explore the area

View map
1421 Golden Gate Blvd, Mayfield Heights, OH, 44124
  • Cleveland Clinic - Hillcrest Hospital
    ‪19 min walk‬
  • Legacy Village
    ‪6 min drive‬
  • Cleveland Clinic
    ‪19 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(34 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(58 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(37 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(65 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency, Upgrade)

Room, 2 Queen Beds, Non Smoking (Efficiency, Upgrade)

Room, 2 Queen Beds, Non Smoking (Efficiency, Upgrade)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

Suite, 1 Queen Bed with Sofa bed, Non Smoking (Efficiency, Upgrade)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

Suite, 1 King Bed, Non Smoking (Efficiency, Upgrade)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 72 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Mayfield Heights

Located in Mayfield Heights, Comfort Inn Mayfield Heights Cleveland East is on the Strip, within a 5-minute drive of Cleveland Clinic - Hillcrest Hospital and Chagrin River. .This hotel is 9.8 mi (15.8 km) from Cleveland Clinic and 8.5 mi (13.7 km) from Case Western Reserve University.

What's nearby

  • Cleveland Clinic - Hillcrest Hospital - 19 min walk - 1.7 km
  • Legacy Village - 6 min drive - 6.8 km
  • Pinecrest Plaza Shopping - 9 min drive - 11.6 km
  • Cleveland Clinic - 19 min drive - 16.8 km
  • Case Western Reserve University - 19 min drive - 16.8 km

Getting around

  • Green Road Station - 10 min drive
  • Cleveland Station - 26 min drive
  • Cleveland Hopkins International Airport (CLE) - 31 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Georgio's Oven Fresh Pizza - ‬3 min drive
  • ‪Starbucks - ‬14 min walk
  • ‪Wendy's - ‬18 min walk

About this property

Comfort Inn Mayfield Heights Cleveland East

Pet-friendly hotel with free breakfast connected to a shopping center in Mayfield Heights
Comfort Inn Mayfield Heights Cleveland East offers 99 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Mayfield Heights hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 99 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands and a television in a common area.
A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1981
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.00 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Kensington Inn Mayfield Heights
Kensington Mayfield Heights
Comfort Inn Mayfield Heights Cleveland East Hotel
Comfort Inn Cleveland East Hotel
Comfort Inn Mayfield Heights Cleveland East
Comfort Inn Cleveland East
Comfort Inn Mayfield Heights Hotel Mayfield Heights
Comfort Inn Mayfield Heights Cleveland East Ohio
Comfort Inn Mayfield Heights Cleveland East Hotel
Comfort Inn Mayfield Heights Cleveland East Mayfield Heights

Comfort Inn Mayfield Heights Cleveland East Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 468 out of 1000 reviews
Rating 8 - Good. 291 out of 1000 reviews
Rating 6 - Okay. 125 out of 1000 reviews
Rating 4 - Poor. 54 out of 1000 reviews
Rating 2 - Terrible. 62 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Joseph

Stayed 1 night in May 2025

8/10 Good

Paul, Livonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to. Place is acceptable if you're passing through.
Stayed 2 nights in Apr 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff very helpful!! The property was well maintained. The breakfast was much better than I expected, many food and drink choices, and a staff member to keep the area clean!
Stayed 4 nights in May 2025

6/10 Okay

Robert

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The bathroom was filthy! The toilet and shower were dirty. There was hair in the shower on the walls and floor. It looked like dead skin on the soap dispenser in the shower, and the toilet looked like it hadn’t been cleaned.
Stayed 1 night in Mar 2025

2/10 Terrible

Raymond

Travelled with family
Disliked: Amenities
Check in took forever because nobody was there. The elevator wasn’t working, had to carry luggage up to the third floor after driving 4.5 hour to get in town. Towels were on the floor when we walked in the room.
Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly reno'd room
Stayed 3 nights in May 2025

4/10 Poor

Lola

Disliked: Staff & service, amenities
I had a handicap room. The bed was almost on the floor. The toilet was very low. I had difficulty getting in and out of the bed. Also it was very difficult to get on the toilet and to get off the toilet. There was no staffing other than the person at the front desk. My relative asked where was there public restroom and was told that there is not one. I would not stay at this hotel again or recommend this hotel to anyone.
Stayed 2 nights in May 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Shundrikka

Stayed 1 night in May 2025

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank
Stayed 1 night in May 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Came late to breakfast and they helped us get some leftovers and juice. Thanks
Stayed 4 nights in Apr 2025

10/10 Excellent

Noah

Stayed 2 nights in Apr 2025

8/10 Good

Debra

Liked: Cleanliness, staff & service, room comfort

Must be able to climb steps!

The elevator was out of service.
Stayed 2 nights in Apr 2025

10/10 Excellent

Wipawan

Stayed 3 nights in Apr 2025

8/10 Good

Hye Sun

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Property conditions & facilities
I don't feel safe because the entrance keypad is useless. The door was not locked for 24 hours. Other than that it is ok.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeremy

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service
Great place
Stayed 1 night in Apr 2025

8/10 Good

Robert

Stayed 1 night in Apr 2025

10/10 Excellent

mary

Due to the elevator not working they offered to move us to the first floor, much appreciated the gentleman at the desk even went and got ice for us as that was on the second floor
Stayed 2 nights in Apr 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Woohyeon

Stayed 1 night in Apr 2025

8/10 Good

Tracie, sturgis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We(my husband n i) always choose this location when we come to ohio. We have no issues with the hotel, the stsff is always frendly and helpful. Its clean, close to hospiral and shopping and an assortment of food thsy can satisify any pallet. The breakfast is alright, your typical stuff, breads, muffins, diy waffle, eggs and a side, juices, coffee, cereal. This is a great place to stay, but they book up fast so making early reservations is something i highly advise
Stayed 5 nights in Apr 2025

10/10 Excellent

Wangchun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean. Staff are very nice and willing to help Location is very convenient, a few restaurants nearby
Stayed 3 nights in Apr 2025

10/10 Excellent

Matthew

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friend;ly-good breakfast-clean
Stayed 1 night in Apr 2025

6/10 Okay

Mandel

Liked: Cleanliness, property conditions & facilities, room comfort
Well It was comfortable. It was quiet, but the elevator didn't work and the TV was broken.
Stayed 4 nights in Apr 2025