Best Western Airport Inn & Suites Cleveland

2.5 star property

Photo gallery for Best Western Airport Inn & Suites Cleveland

Exterior
Business centre
Indoor pool
In-room safe, desk, laptop workspace, blackout curtains
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Pool
  • Gym

Explore the area

View map
16501 Snow Rd, Brook Park, OH, 44142
  • Place, I-X Center
    ‪5 min drive‬
  • Place, Baldwin Wallace College
    ‪6 min drive‬
  • Place, NASA Glenn Research Center
    ‪7 min drive‬
  • Airport, Cleveland, OH (CLE-Hopkins Intl.)
    ‪3 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(17 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.4 out of 10
Good
(28 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Kitchenette (with Sofabed)

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds

Similar properties

About the area

Brook Park

When you stay at Best Western Airport Inn & Suites Cleveland in Brook Park, you'll be near the airport, within a 15-minute drive of Cleveland Metroparks Zoo and Lake Erie. .This hotel is 12.4 mi (19.9 km) from Rock and Roll Hall of Fame and 12.1 mi (19.5 km) from Progressive Field.

What's nearby

  • I-X Center - 5 min drive - 5.0 km
  • Baldwin Wallace College - 6 min drive - 6.7 km
  • NASA Glenn Research Center - 7 min drive - 6.7 km
  • Cleveland Metroparks Zoo - 11 min drive - 14.9 km
  • Huntington Bank Field - 18 min drive - 20.0 km

Getting around

  • Brookpark Station - 3 min drive
  • Cleveland Station - 17 min drive
  • Cleveland Hopkins International Airport (CLE) - 4 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Circle K - ‬12 min walk
  • ‪Dunkin' - ‬6 min walk
  • ‪Taco Bell - ‬19 min walk
  • ‪Little Caesars Pizza - ‬11 min walk

About this property

Best Western Airport Inn & Suites Cleveland

Hotel in Brook Park with free breakfast and airport shuttle service
Best Western Airport Inn & Suites Cleveland offers 64 accommodations with safes and coffee/tea makers. Premium satellite television is provided. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Brook Park hotel provides wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 64 guestrooms featuring refrigerators and microwaves. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary on-the-go breakfast is served daily from 6 AM to 9 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary on-the-go breakfast is served each morning between 6 AM and 9 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 10 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible airport shuttle
  • Accessible shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (84 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (97 centimetre high)
  • Lift (99 centimetre wide door)
  • Pool hoist on site
  • Portable shower seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (84 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out fee: USD 30.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not offer airport transportation service on Sundays.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 20.0 per night

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 1 per stay (rates may vary)
  • Extended parking fee: USD 10 per day
  • Late check-out fee: USD 30.00
  • Crib (infant bed) fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Airport
Best Western Airport Inn
Best Western Airport Inn Cleveland Brook Park
Best Western Airport Inn Cleveland
Best Western Airport Cleveland Brook Park
Best Western Airport Cleveland
Best Western Brook Park
Best Western Airport Hotel Brook Park
Brook Park Best Western
& Suites Cleveland Brook Park
Best Western Airport Inn & Suites Cleveland Hotel
Best Western Airport Inn & Suites Cleveland Brook Park
Best Western Airport Inn & Suites Cleveland Hotel Brook Park

Best Western Airport Inn & Suites Cleveland Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 492 out of 1062 reviews
Rating 8 - Good. 280 out of 1062 reviews
Rating 6 - Okay. 130 out of 1062 reviews
Rating 4 - Poor. 80 out of 1062 reviews
Rating 2 - Terrible. 80 out of 1062 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Matt

Stayed 1 night in Jun 2025

6/10 Okay

Leslie

Liked: Cleanliness
Disliked: Property conditions & facilities
Too few chairs in the breakfast area. High humidity in the room.
Stayed 2 nights in Jun 2025

2/10 Terrible

Bethany

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth staying here

Dirty rooms, rude staff, nasty breakfast and coffee
Stayed 1 night in Jun 2025

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice n quiet, room was nice n cool. I would highly recommend it to my family n friends
Stayed 1 night in Jun 2025

10/10 Excellent

Fern, Hattiesburg

Travelled with family
Liked: Cleanliness, amenities
My mom and I stayed 6/20-25/2025. Our plane landed in the evening. I called the hotel to request shuttle. They told me to wait at baggage claim carousel #11, but the skycap told me that shuttle pickup was in a different area. So, we went to that area and waited for 45 minutes. I called the hotel, and asked where shuttle was. He informed me that she was already there. After some discussion, we finally determined that I was in wrong place; so, we went back to baggage claim #11 and out the doors near there to passenger pickup. The driver was calling my name as we walked out. She said she wasn’t leaving the airport without us. I appreciate her tenacity as we had had a long day traveling. She also gave us some helpful info on ordering food from Uber Eats land Door Dash. Check in was easy. Reserving shuttle to airport was extremely easy, and so was checkout. The desk clerk said we didn’t have to do anything since I had booked with Expedia, and had paid in advance. My mom and I have to return to Cleveland next year for my niece’s graduation, and we both decided that Best Western will be our hotel whenever we visit.
Stayed 5 nights in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Steven

Stayed 1 night in Apr 2025

8/10 Good

Matt

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Tammy

Stayed 1 night in Jun 2025

10/10 Excellent

Deb

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

KATHY

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We've stayed here before because it is close to family in the area. Pleasantly surprised that is being renovated. Love the improvements, especially the walk-in shower and removal of carpeting. Plenty of options at the breakfast buffet.
Stayed 1 night in Jun 2025

10/10 Excellent

JOHN, Horizon City

Stayed 1 night in Jun 2025

10/10 Excellent

margaret brian

Stayed 1 night in Jun 2025

10/10 Excellent

margaret brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Newly renovated rooms are really nice. They are still working on the hallways and lobby. Very nicely ce place
Stayed 1 night in Jun 2025

10/10 Excellent

Ryan

Served it's purpose and front counter dude was cool...no complaints
Stayed 1 night in Jun 2025

8/10 Good

Calvin

Travelled with family
Liked: Cleanliness, amenities
Nice room clean but there was a musty smell coming from the air conditioner.
Stayed 1 night in Jun 2025

6/10 Okay

Brett

Travelled with family

June 20

Hotel was still under renovation. Bed was comfortable but I was facing the road and the car noise was loud unless the A/C fan was on high to drown it out. The shuttle fan was prompt at 4am for pickup to the airport. I left early so I did not get to try the breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

ANAND

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent.. we had late night check-in and waited slightly longer for staff to come. Everything else was awesome
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that they had a shuttle service to the airport very early.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. All we're very helpful.
Stayed 1 night in Jun 2025

8/10 Good

Carolina, CARY

Stayed 1 night in Jun 2025

4/10 Poor

Glen

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was accommodating and nice. The property needs updates and appears neglected. The floors were dirty and the elevator was in poor condition. The room was not fresh and the AC was very noisy. I noticed they seem to be painting the interior of the hotel which should help.
Stayed 1 night in Jun 2025

8/10 Good

Fran

Travelled with partner
Disliked: Property conditions & facilities
Shower water got all over floor
Stayed 1 night in Jun 2025

4/10 Poor

Darien

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Place was not very clean. There were dirt specs on the one comforter and literally a big blood stain on the other. They made us walk down the bloody comforter to the lobby and obtain a new one. There was also a cockroach in the lobby.
Stayed 1 night in Jun 2025