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Aiden by Best Western Clermont-Ferrand Hotel & Spa

4.0 star property

Photo gallery for Aiden by Best Western Clermont-Ferrand Hotel & Spa

Couples treatment room(s), sauna, steam room, massages
Property video
Vichy shower
Reception
Cocktail bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Gym
  • 24/7 front desk

Explore the area

View map
41 avenue de la république, Clermont-Ferrand, 63100
  • Place, Polydome Congress Centre
    ‪3 min walk‬
  • Place, L'Aventure Michelin
    ‪12 min walk‬
  • Place, Clermont-Ferrand Cathedral
    ‪17 min walk‬
  • Airport, Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.)
    ‪8 min drive‬

Room options

View all photos for Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Comfort Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

8.4 out of 10
Very good
(5 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Junior Quadruple Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

Junior Quadruple Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

Junior Quadruple Room, 1 Queen Bed with Sofa bed, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(5 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room, 2 Single Beds, Non Smoking

Classic Twin Room, 2 Single Beds, Non Smoking

Classic Twin Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Queen Bed, Non Smoking

Premium bedding, pillow-top beds, free minibar, in-room safe

Classic Room, 1 Queen Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 2 Single Beds, Non Smoking (with Single Sofabed)

Comfort Room, 2 Single Beds, Non Smoking (with Single Sofabed)

Comfort Room, 2 Single Beds, Non Smoking (with Single Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Room, Multiple Beds, Non Smoking

Premium bedding, pillow-top beds, free minibar, in-room safe

Classic Room, Multiple Beds, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 27 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Front of property
GRAND MESS Clermont-Ferrand
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.9 out of 5, Exceptional, 207 reviews
The price is AU$160
includes taxes & fees
11 Jan - 12 Jan 2026
GRAND MESS Clermont-Ferrand

About the area

Clermont-Ferrand

A stay at Aiden by Best Western Clermont-Ferrand Hotel & Spa places you in the heart of Clermont-Ferrand, a 3-minute drive from L'Aventure Michelin and 5 minutes from Clermont-Ferrand Cathedral. .This spa hotel is 1.6 mi (2.6 km) from Place de Jaude and 5.2 mi (8.3 km) from Zénith d'Auvergne.

What's nearby

  • Polydome Congress Centre - 3 min walk - 0.3 km
  • Stade Marcel Michelin - 9 min walk - 0.8 km
  • L'Aventure Michelin - 12 min walk - 1.1 km
  • Clermont-Ferrand Cathedral - 17 min walk - 1.5 km
  • Place de Jaude - 4 min drive - 1.8 km

Getting around

  • Clermont-Uni-T2C Tram Stop - 8 min drive
  • Clermont-Ferrand Station - 11 min walk
  • Clermont-Ferrand (CFE-Clermont-Ferrand - Auvergne Intl.) - 13 min drive

Restaurants

  • ‪Le Fournil De Jean - ‬8 min walk
  • ‪Novotel Suites Clermont Ferrand Polydome - ‬4 min walk
  • ‪Brasserie La Pergola - ‬9 min walk
  • ‪Le Caramel - ‬8 min walk
  • ‪New York Café - ‬9 min walk

About this property

Aiden by Best Western Clermont-Ferrand Hotel & Spa

Pet-friendly hotel with a full-service spa connected to the convention center in Clermont-Ferrand
Aiden by Best Western Clermont-Ferrand Hotel & Spa offers 85 air-conditioned accommodations with free minibar items and espresso makers. Pillowtop beds feature premium bedding. A pillow menu is available. 43-inch Smart televisions come with premium satellite channels. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a health club.

Guests under 16 years old are not allowed in the swimming pool.

Le Magnetic Spa has 4 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 85 air-conditioned rooms featuring free minibar items and espresso makers. Your pillowtop bed comes with premium bedding. 43-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have bathtubs or showers and hair dryers.
Pamper yourself with a visit to the spa, which offers massages. This hotel also features complimentary wireless internet access, shopping on site, and a television in a common area.
Satisfy your appetite with French cuisine at Le Magnetic, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A hosted evening meal is available for a surcharge daily (reservations required).
Le Magnetic - This restaurant specializes in French cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Le Magnetic - Onsite cocktail bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Secured, covered parking on site (EUR 12 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 18 for adults and EUR 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Hosted evening meal available daily for a fee of EUR 36; reservation required
  • Snack bar/deli

Restaurants on site

  • Le Magnetic
  • Le Magnetic

Things to do

  • 24-hour gym
  • Designer stores
  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • Baby bath
  • Children's games
  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • 4 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Doorbell and phone notification
  • Lift (110 centimetre wide door)
  • Stair-free path to entrance
  • Thin carpet in room
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (70 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch smart TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 16.50
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 16.50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 8 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
  • Covered self parking fee: EUR 12 per day (in/out privileges)
  • Pet fee: EUR 8 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 16.50 (subject to availability)
  • Late check-out fee: EUR 16.50 (subject to availability)
  • Hosted evening meal: EUR 36

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and onsite parking
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
The listed optional facilities fee covers access to the spa facility (indoor pool, hammam, hot tub). A reservation is required to access the spa facility. Guests must be at least 16 to access the spa facility.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool
Guests under 16 years old are not allowed in the spa

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Aiden by Best Western Clermont-Ferrand Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 279 out of 446 reviews
Rating 8 - Good. 110 out of 446 reviews
Rating 6 - Okay. 29 out of 446 reviews
Rating 4 - Poor. 23 out of 446 reviews
Rating 2 - Terrible. 5 out of 446 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Young Hoon

Stayed 1 night in Sep 2025

10/10 Excellent

Damien

Stayed 1 night in Sep 2025

10/10 Excellent

Sandeep

Stayed 4 nights in Aug 2025

10/10 Excellent

Guylène

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Etienne

Stayed 1 night in Aug 2025

8/10 Good

Melinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Siheime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour en famille

Nous avons passé un excellent séjour en famille dans cet hôtel, accompagnés de notre chat, et tout a été parfait ! L’accueil a été chaleureux et attentionné dès notre arrivée, avec même quelques petites attentions pour notre compagnon à quatre pattes. La chambre était spacieuse, propre et très bien équipée, offrant tout le confort nécessaire après nos journées bien remplies. Nous avons particulièrement apprécié le calme de l’établissement, la qualité de la literie et le restaurant qui proposait des produits locaux et de qualité. Le personnel est toujours souriant et disponible, ce qui rend l’expérience encore plus agréable. Un grand merci à toute l’équipe.
Stayed 1 night in Aug 2025

4/10 Poor

jean marc

Liked: Property conditions & facilities
Disliked: Cleanliness

Pas le niveau de service d’un quatre étoiles

Pas d’aide de la réception lorsque nous arrivons et que le contact permettant l’allumage de la chambre ne fonctionne pas. Le buffet du petit déjeuner était très pauvre à 9h30, nous n’y sommes plus retournés. L’aspirateur n’a pas été passé tous les jours dans la chambre et les poubelles n’ont pas été vidées une fois sur deux, ni les tables de nuit nettoyées: nous avons gardé notre tache de café 3 jours. Enfin, lors du checkout, on me dit que je ne dois rien: vous êtes sûre? Oui, tout a fait . 15mn après on m’appelle dans la voiture pour me faire payer les taxes de séjour et le parking. Pas au niveau d’un quatre étoiles.
Stayed 4 nights in Jul 2025

8/10 Good

Myriam

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Jean-Louis

Liked: Cleanliness, staff & service
L'hotel très confortable, mais sur le site internet, il n'était pas bien mentionné que le spa n'était pas compris avec le forfait de l'hotel Les sommelières étaient très agréables et serviables, mais ne servait pas les boissons au bon moment, soit les apéritifs avant le repas et le vin en mangeant, car nous recevions les apéritifs pendant les plats et le vin à la fin du repas..
Stayed 7 nights in Jun 2025

10/10 Excellent

Marie-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

PATRICIA

Stayed 4 nights in Jun 2025

10/10 Excellent

Valérie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Wahiba

Stayed 2 nights in Jun 2025

8/10 Good

Fanny

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Rolph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Plus que bof...

Impossible de dormir : insonorisation inexistante, chambre au 1er étage, au dessus du restaurant et des cuisines = bruits de chaises et hurlements d'enfant jusqu'à minuit ; réveillés à 4h30 par l'équipe du matin... Ne mettez pas a disposition les chambres au dessus des pièces de vie, c'est scandaleux. L'hôtel correspond plutôt a un 3 étoiles mais pas a un 4 étoiles. Couverture de notre enfant tachée, odeur d'égout dans la salle de bain, petit déjeuner non approvisionné... Nous étions de passage avant un trajet de 8hre en voiture, absolument pas reposant au contraire
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

NINON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Damien

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Surpris de devoir deposer une caution de 50 euros.
Stayed 1 night in Feb 2025

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, amenities
Room was not properly cleaned as we could see someone had spilled a beverage and left there until we arrived. Towels were missing from the room and we had to request them. Staff was nice and we felt welcomed. Some amenities are not added to the room and instead we have to ask them. I was expecting more when I made the booking.
Stayed 1 night in Jan 2025

8/10 Good

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mathieu

Liked: Room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

KLAUS

Disliked: Cleanliness, staff & service, property conditions & facilities
Clearly this property didn't require proof of payment as they charged my credit card almost $900 for someone to stay there after booking online with someone else's number. In the US they require confirmation of the card on record to check in which clearly they did not have.