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This was by far the worst hotel I have ever stayed in. There is nothing good to say about this place. It was terrible. It was unsafe. I would not reccommend anyone to stay there. Every evening it was unsafe to walk to rooms, no security present, there were numerous Spanish speaking guys hanging outside, drinking, smoking, and leaving their trash all over. The females were afraid to walk outside by themselves at the hotel. Service was terrible at teh bar. Waited over 45 minutes for an order and finally left. Over priced. Out of date. I can go on about how bad this place was and would not reccommend anyone stay here.
The staff were sympathetic and friendly. The pool area and deck are nice. The view is gorgeous 😍😍. I would give an average rating as I believe the rooms can do with some upgrades. Otherwise can be an ideal stay for families who want to take a vacation away from home.😃
Beautiful lobby view. Great staff and amenities. The property can use an upgrade. Also wish the pool was bigger. This can easily be a 5 star restaurant with some upgrades to the property.
The thing I appreciate most since the upgrades of the public spaces to a more modern design, is the tranquility of the location. The view of the Gulf of Paria is peaceful and it continues to give a calming energy to guests.
We held our wedding reception here and stayed several days before and after.
The staff are superb, special thanks to Leticia (wedding coordinator) and the service team on the night, they couldn't have been more helpful and friendly and made the night go so smoothly. The hotel has beautiful views and the rooms we had were a great size, clean and well maintained. Reception staff are helpful, loads of parking. Looking forward to staying there again
Jeremy
Stayed 8 nights in Aug 2024
6/10 Okay
Janice
Travelled with partner
14 July 2024
Liked: Cleanliness
Disliked: Staff & service
Good proximity to San Fernando area. Very old hotel rooms that need major renovations. Small breakfast; needs more options. Supper is very tasty but expensive. Hotel charges in USD, not TT dollars.
Janice
Stayed 3 nights in Jul 2024
8/10 Good
S M Faizul
27 June 2024
Liked: Cleanliness, staff & service
The toilet is pretty poor in quality with shower is the worst. Too poor water flow when taking shower.
Poor toilet amenities provided.
Very low class comparing hotel standard.
the staff were very very helpful ....... and the ambiance
Dusson
Stayed 1 night in Apr 2024
10/10 Excellent
Dhanesh, Springfield
16 Apr 2024
Dhanesh
Stayed 1 night in Apr 2024
10/10 Excellent
La Shelle
7 Mar 2024
Liked: Staff & service, amenities
Hotel has beautiful views, very modern and chic
However the large glass window (basically a wall) looked as though it hasn’t been cleaned in months
But overall great surroundings, friendly and helpful staff and 9/10 rating for my first travel experience