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Hotel Smart Cruise

3.0 star property

Photo gallery for Hotel Smart Cruise

Deluxe Double or Twin Room
Lobby
Hallway
Lobby sitting area
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Parking available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View map
VIa Braccianese Claudia 4 -6, Civitavecchia, RM, 00053
  • Place, Largo della Pace
    ‪3 min walk‬
  • Place, Port of Civitavecchia
    ‪8 min walk‬
  • Place, Piazza della Vita
    ‪11 min walk‬

Room options

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(18 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

9.8 out of 10
Exceptional
(53 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Suite (Turkish bath)

1 bedroom, premium bedding, down duvets, free minibar items

Superior Suite (Turkish bath)

10.0 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

9.8 out of 10
Exceptional
(9 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Premium Double or Twin Room

1 bedroom, premium bedding, down duvets, free minibar items

Premium Double or Twin Room

  • 17 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the area

Civitavecchia

Hotel Smart Cruise is centrally located in Civitavecchia, a 3-minute walk from Largo della Pace and 11 minutes by foot from Port of Civitavecchia. .This hotel is 0.6 mi (0.9 km) from Piazza della Vita and 0.6 mi (1 km) from Forte Michelangelo.

What's nearby

  • Largo della Pace - 3 min walk - 0.3 km
  • Port of Civitavecchia - 8 min walk - 0.7 km
  • Forte Michelangelo - 10 min walk - 0.9 km
  • Piazza della Vita - 11 min walk - 1.0 km
  • Terme della Ficoncella - 8 min drive - 5.5 km

Getting around

  • Civitavecchia Station - 18 min walk
  • Fiumicino - Leonardo da Vinci Intl. Airport (FCO) - 49 min drive

Restaurants

  • ‪Caffè Danilo - ‬5 min walk
  • ‪La Giara - ‬2 min walk
  • ‪Bar Vespucci - ‬1 min walk
  • ‪Cioccolart - Cioccolateria Artigianale - ‬7 min walk
  • ‪Civitavecchia - Terminal Autostrade del Mare - ‬4 min walk

About this property

Hotel Smart Cruise

Hotel in Civitavecchia, a quick walk to Largo della Pace
Hotel Smart Cruise offers 10 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 10 individually decorated guestrooms, featuring minibars (stocked with some free items) and flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, shopping on site, and a communal living room.
Grab a bite from the grocery/convenience store serving guests of Hotel Smart Cruise.
Featured amenities include luggage storage and microwave in a common area. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email within 2 weeks before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests

Access methods

Front desk (limited hours), smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 70.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 5 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 180 per room (one-way)
  • Uncovered self parking fee: EUR 10 per day
  • Uncovered valet parking fee: EUR 10 per day
  • Rollaway bed fee: EUR 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Property Registration Number IT058032A1CWPVR4JQ

We should mention

This property does not have elevators
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Smart Cruise Hotel
Hotel Smart Cruise Civitavecchia
Hotel Smart Cruise Hotel Civitavecchia

Hotel Smart Cruise Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 306 out of 341 reviews
Rating 8 - Good. 27 out of 341 reviews
Rating 6 - Okay. 8 out of 341 reviews
Rating 4 - Poor. 0 out of 341 reviews
Rating 2 - Terrible. 0 out of 341 reviews

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kerensa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Glenn and Peggy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large, very clean room in a quiet area, close to transport to the ferry terminal. Staff were very helpful, friendly and polite. Would stay again.
Stayed 1 night in May 2025

10/10 Excellent

michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff has been incredible. We were caught up in the transportation strike and hotel staff went above and beyond to make sure we had a room and transportation. Can’t say enough about HSC.
Stayed 1 night in Jun 2025

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
John was a great host to the hotel. Very helpful and kind.
Stayed 1 night in Jun 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Tailored for those going on a cruise.
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Stayed 1 night in Jun 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly, helpful staff. Very clean room.
Stayed 1 night in Jun 2025

10/10 Excellent

Colin, Stoney Creek

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff. Very helpful and knowledgeable. Super clean building and room. Conveniently located to the port (4 min walk)
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, room comfort
HSC is one of nicest places we have ever stayed. The staff John, Raphaela, Luca were so welcoming. The rooms were so clean. Continental breakfast. Comfortable easy walking distance to eateries. Stay here before your Cruise you’ll want to stay here again
Stayed 2 nights in May 2025

10/10 Excellent

Lenore

Stayed 1 night in Jun 2025

10/10 Excellent

Pauline

Travelled with partner
Liked: Amenities, property conditions & facilities
Beautiful fresh rooms that are immaculate with everything you need for an overnight stay before joining a cruise - we used their transport from the airport - we were given clear instructions plus photos of the meeting point at the airport - we were met by Luca who was polite and friendly and very informative of the area etc. - we will most definitely use this hotel and its services again.
Stayed 1 night in Jun 2025

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right near the port! Staff was excellent! I want to mention that John and a female staff member (so sorry we forgot her name!) quickly resolve the devasting problem when someone accidently took our garment bag (it had our attire for a wedding were going to attend after the cruise) to their cruise ship while we were having lunch and waiting for our room to be prepared for check-in. Fortunately, they were able to get to the port and retrieve our garment bag which now included a bottle of prosecco!
Stayed 1 night in May 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were great!!!
Stayed 1 night in May 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, property conditions & facilities
Luca and his team did a great job! The hotel looks new and is convenient to port as well as a great pizza place and seafood restaurant for dinner. Hotel also had transportation available from airport and to port for a fare fee.
Stayed 1 night in May 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lucca and his staff were fabulous. They did everything to make our stay perfect. Hospitality at its finest. Excellent customer service from the time we booked until the time we left for our cruise.
Stayed 1 night in Apr 2025

10/10 Excellent

Jose, Aventura

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The room was good
Stayed 1 night in May 2025

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff. Would recommend and would stay again.
Stayed 1 night in May 2025

10/10 Excellent

Felix

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly and helpful. Greeted us with a smile every single day Gave us many helpful tips. The room was clean and comfortable
Stayed 1 night in May 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was just amazing from start to finish. Fantastic communication. Highly recommend. Can’t say enough great things about the staff.
Stayed 1 night in May 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service - soft pillows and nice comfortable bed. Luca and John exceptional
Stayed 1 night in May 2025

10/10 Excellent

ANCA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night prior to a cruise

Stayed one night prior to a cruise. Convenient location. Great service. Would stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous pre-cruise stay!
Stayed 1 night in May 2025

10/10 Excellent

Brigit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean. The bed was comfortable. John at reception and Luca the manager were very welcoming, helpful and easy to reach if needed.
Stayed 1 night in May 2025