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Real Inn Ciudad Juárez by the USA Consulate

4.0 star property

Photo gallery for Real Inn Ciudad Juárez by the USA Consulate

Outdoor banquet area
Interior entrance
Building design
Junior Suite
Outdoor pool, pool loungers

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • 24/7 front desk
  • Breakfast available
  • Gym

Explore the area

Map
Boulevard Teofilo Borunda 6941, Ciudad Juárez, CHIH, 32617
  • Central Park
    ‪3 min walk‬
  • Plaza Las Misiones
    ‪17 min walk‬
  • American Consulate
    ‪2 min drive‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪9 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Master

Suite Master

Suite Master

  • 64 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Dos Camas

Deluxe Dos Camas

Deluxe Dos Camas

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

In-room safe, desk, blackout curtains, soundproofing

Krystal Urban Ciudad Juárez by US Consulate

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (1526)
The price is AU$171
for 1 room
includes taxes & fees
28 June - 29 June
Krystal Urban Ciudad Juárez by US Consulate

About the area

Ciudad Juárez

Located in Ciudad Juárez, Real Inn Ciudad Juárez by the USA Consulate is in the business district, a 2-minute drive from American Consulate and 9 minutes from Ysleta–Zaragoza International Bridge. .This eco-certified hotel is 6.7 mi (10.8 km) from El Paso Museum of Art and 6.8 mi (10.9 km) from El Paso Museum of History.

What's nearby

  • Central Park - 3 min walk - 0.3 km
  • Plaza Las Misiones - 17 min walk - 1.5 km
  • Star Medica Hospital Ciudad Juarez2 - 2 min drive - 1.6 km
  • American Consulate - 2 min drive - 1.9 km
  • Ysleta–Zaragoza International Bridge - 10 min drive - 9.5 km

Getting around

  • El Paso Union Depot - 26 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 13 min drive

Restaurants

  • ‪El buen sazón - ‬7 min walk
  • ‪Las Tías - ‬11 min walk
  • ‪Domino's Pizza - ‬17 min walk
  • ‪Toro Quintaco - ‬12 min walk
  • ‪Clasicos - ‬17 min walk

About this property

Real Inn Ciudad Juárez by the USA Consulate

Eco-certified hotel with area shuttle service and a health club
Real Inn Ciudad Juárez by the USA Consulate offers 146 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. Satellite television is provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Children under 12 years old are not allowed in the swimming pool or health club without adult supervision.

Make yourself at home in one of the 146 guestrooms. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Don't miss out on recreational opportunities including a health club and an outdoor pool. Additional features at this hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5 kilometers.
Satisfy your appetite for lunch or dinner at Stock Cafe, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to noon for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 9 meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and noon.
Stock Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Blue Bar - Onsite bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 kilometres
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to noon for a fee: MXN 240 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Blue Bar
  • Stock Cafe

Things to do

  • Health club
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 240 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
A car is recommended for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or health club without adult supervision

Property is also known as

Camino Real Ciudad Juarez Hotel Ciudad Juarez
Hotel Real Inn Ciudad Juárez
Hotel Real Inn Juárez
Real Ciudad
Real Juárez
Real Inn Ciudad Juárez Ciudad Juarez
Real Inn Ciudad Juárez
Real Ciudad Juárez Ciudad Juarez
Real Inn Ciudad Juárez Hotel Ciudad Juarez
Real Ciudad Juárez
Real Inn Ciudad Juárez Hotel
Real Inn Ciudad Juárez
Real Inn Ciudad Juárez by the USA Consulate Hotel
Real Inn Ciudad Juárez by the USA Consulate Ciudad Juárez
Real Inn Ciudad Juárez by the USA Consulate Hotel Ciudad Juárez

Real Inn Ciudad Juárez by the USA Consulate Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 468 out of 1011 reviews
Rating 8 - Good. 196 out of 1011 reviews
Rating 6 - Okay. 134 out of 1011 reviews
Rating 4 - Poor. 98 out of 1011 reviews
Rating 2 - Terrible. 115 out of 1011 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Rooms update needed

It was good overall, just the room are a little dated and the air conditioning doesn’t work.
Stayed 1 night in Mar 2025

10/10 Excellent

lucas

Stayed 1 night in Mar 2025

2/10 Terrible

Tracy

Travelled with family
Disliked: Amenities
The room look like it wasn’t used in months, no remote to the TV the beds were not comfortable did not have hot water. Called the front desk and I said I don’t speak Spanish and they hang up on me. The lady at the front desk was not nice at all. Next time I will pay the extra money. But the lobby is beautiful
Stayed 2 nights in Mar 2025

10/10 Excellent

Alex

Stayed 1 night in Mar 2025

10/10 Excellent

rafael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is better than expected! Glad we made this choice
Stayed 1 night in Mar 2025

10/10 Excellent

Perla, Albuquerque

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport.
Stayed 1 night in Feb 2025

10/10 Excellent

Zaira, Villa del Carbón

Liked: Cleanliness
Stayed 1 night in Mar 2025

6/10 Okay

Raul

Stayed 1 night in Feb 2025

10/10 Excellent

JESUS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jaime

Travelled with family
Staff was very courteous our room was clean over all it exceeded my expectations.
Stayed 1 night in Feb 2025

10/10 Excellent

JESUS

Stayed 1 night in Feb 2025

10/10 Excellent

Maria D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Gabriel

Liked: Staff & service
Property needs upkeep.

10/10 Excellent

Sarai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities
This property used to be a great place to to stay and has gone downhill in the last couple years. Limited amenities, outdated, old bedding, old towels, it was a horrible experience overall. I would not recommend this place anymore. My advice to everyone is to explore other options.
Stayed 2 nights in Feb 2025

4/10 Poor

Francisco, El Paso

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Suite was terribly cold and AC unit was not working or insufficient for the room size. I experienced the same last time a few months ago in a smaller standard room.
Stayed 1 night in Feb 2025

6/10 Okay

Ivan

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Felipe I

Liked: Cleanliness, property conditions & facilities
Safe and quiet place
Stayed 1 night in Dec 2024

10/10 Excellent

JESUS

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Ana Evelin

Stayed 3 nights in Jan 2025

6/10 Okay

keun

Liked: Cleanliness, staff & service
The employees were kind, but the room smelled and wasn't clean. All towels were unpleasant because they were old old towels.
Stayed 1 night in Jan 2025

10/10 Excellent

Jorge

Stayed 1 night in Jan 2025

6/10 Okay

Juan

Travelled with family
Stayed 1 night in Jan 2025

8/10 Good

Raul

Stayed 2 nights in Jan 2025

4/10 Poor

Noemi

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The heater wouldn’t work had to change rooms. New room wouldn’t warm the room. Was cold during the night. Heaters need to get fixed
Stayed 1 night in Jan 2025