Hotel Dunas

3.0 star property

Photo gallery for Hotel Dunas

Exterior
1 bedroom, individually furnished, desk, laptop workspace
Basic Single Room | Bathroom
Restaurant
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Av. Paseo de la Victoria, 3650, Ciudad Juárez, CHIH, 32545
  • American Consulate
    ‪3 min walk‬
  • Plaza Las Misiones
    ‪7 min walk‬
  • Star Medica Hospital Ciudad Juarez2
    ‪10 min walk‬
  • Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪10 min drive‬

Room options

Standard Single Room

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room, 2 Queen Beds

8.0 out of 10
Very good
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Ciudad Juárez

Located in Ciudad Juárez (Consulado), Hotel Dunas is a 3-minute walk from American Consulate and 8 minutes by foot from Plaza Las Misiones. .This hotel is 4.7 mi (7.5 km) from Ysleta–Zaragoza International Bridge and 7.3 mi (11.8 km) from Paso del Norte International Bridge.

What's nearby

  • American Consulate - 3 min walk - 0.3 km
  • Plaza Las Misiones - 7 min walk - 0.6 km
  • Star Medica Hospital Ciudad Juarez2 - 10 min walk - 0.9 km
  • Central Park - 3 min drive - 2.3 km
  • Ysleta–Zaragoza International Bridge - 8 min drive - 8.4 km

Getting around

  • El Paso Union Depot - 31 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 16 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Great American - ‬10 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Chapa Prime - ‬2 min walk
  • ‪Cielito Lindo - ‬1 min walk

About this property

Hotel Dunas

Hotel with free breakfast, a quick walk to American Consulate
Hotel Dunas offers 140 accommodations. These individually furnished accommodations include desks. Televisions come with satellite channels.

Bathrooms include showers. This Ciudad Juárez hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 140 individually furnished guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks, housekeeping is provided daily, and irons/ironing boards can be requested.
Make use of convenient amenities, which include complimentary wireless internet access and a television in a common area.
At Hotel Dunas, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 11:00 AM. A complimentary manager's reception is offered each day.
Hotel Dunas has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 4 floors
  • Designated smoking areas
  • Renovated entire property - April 2022

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with satellite channels

Food and drink

  • Restaurant dining guides

More

  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Dunas Hotel
Hotel Dunas Ciudad Juárez
Hotel Dunas Hotel Ciudad Juárez

Hotel Dunas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 330 out of 594 reviews
Rating 8 - Good. 147 out of 594 reviews
Rating 6 - Okay. 61 out of 594 reviews
Rating 4 - Poor. 34 out of 594 reviews
Rating 2 - Terrible. 22 out of 594 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edgar

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Mauricio Bruno

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

Maria

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Raymundo, Jacksonville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Great staff! Close to everything!
Stayed 4 nights in Mar 2025

4/10 Poor

Maria

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff itself was great. The building they placed us was very old. The toilet and shower were very stinky. It acerbated my allergies… coughing and sneezing all night. The door did not have the extra door lock. It felt unsafe to sleep, even though they had security at entrance of building. My husband and I were not able to stay there past the first night. We moved hotels!!! But Alejandro and the manager of the day were very helpful and understanding. They did offer to move us to the newer building. But, we had already made reservations for the other hotel.
Stayed 4 nights in Feb 2025

10/10 Excellent

Rocio Angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Me encanto

Excelente desde las habitaciones muy limpias el personal de trabajo super amables riquisimo el desayuno Y más k nada k mi papa ya es una persona mayor y todos me lo trataron super bien muchas gracias bendiciones para cada uno de ustedes
Stayed 2 nights in Feb 2025

6/10 Okay

Lydia

Stayed 6 nights in Jan 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

Rafaela

Disliked: Staff & service
Check in was late
Stayed 1 night in Feb 2025

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Aniceto

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 13 nights in Jan 2025

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect the room clean the staff very servicial the food excellent. Thanks so much
Stayed 2 nights in Feb 2025

10/10 Excellent

Jecsali Herrera

Ok
Stayed 3 nights in Jan 2025

4/10 Poor

Paula

Travelled with family
Liked: Staff & service
La propiedad es limpia lo unico malo es todo el ruido que se escucha.
Stayed 2 nights in Jan 2025

6/10 Okay

Reynaldo

Disliked: Staff & service
Stayed 9 nights in Jan 2025

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
it was great
Stayed 9 nights in Oct 2024

8/10 Good

Karla

Stayed 1 night in Jan 2025

8/10 Good

Daany

Liked: Staff & service, property conditions & facilities
Stayed 11 nights in Dec 2024

8/10 Good

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Dec 2024

10/10 Excellent

Ubaldo, Charlevoix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Jeffrey

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Inconsistente en reservaciones

Hice La reserve via Expedia y cuando llegamos, grupo de 11 personas no tenían nuestra reserva completa. La persona de la recepción dijo que el hotel estaba lleno y no tenía habitaciones disponibles, que podía ver la reserva en Expedia pero no estaba en el sistema de ellos. Finalmente después de 1 hora de insistir nos dieron los cuartos, pero querían cobrar más. El cuarto que nos asignaron no tenía ventanas y estaba Muy cerca a la cafetería. El personal de cafetería nos despertó muy temprano con ruido y hablando. El baño de la cafetería no tenía papel higiénico. Desde el principio a hasta el final la experiencia no fue positiva.
Stayed 1 night in Dec 2024

8/10 Good

Ismael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Joel

Stayed 3 nights in Sep 2024