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Hotel Dunas

3.0 star property

Photo gallery for Hotel Dunas

Standard Single Room
Exterior
Lobby sitting area
Restaurant
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Laundry room
  • Housekeeping

Explore the area

View map
Av. Paseo de la Victoria, 3650, Ciudad Juárez, CHIH, 32545
  • Place, American Consulate
    ‪3 min walk‬
  • Place, Plaza Las Misiones
    ‪7 min walk‬
  • Place, Star Medica Hospital Ciudad Juarez2
    ‪10 min walk‬
  • Airport, Ciudad Juarez, Chihuahua (CJS-Abraham Gonzalez Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds

8.0 out of 10
Very good
(30 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Reception
Hotel Conquistador Inn By US Consulate
  • Pool
  • Breakfast included
  • Kids’ pool
  • Parking included
4.3 out of 5, Excellent, 2,205 reviews
The price is AU$139
includes taxes & fees
13 Feb - 14 Feb
Hotel Conquistador Inn By US Consulate

About the area

Ciudad Juárez

Located in Ciudad Juárez (Consulado), Hotel Dunas is a 3-minute walk from American Consulate and 8 minutes by foot from Plaza Las Misiones. .This hotel is 4.7 mi (7.5 km) from Ysleta–Zaragoza International Bridge and 7.3 mi (11.8 km) from Paso del Norte International Bridge.

What's nearby

  • Plaza Embassy Shopping Center - 2 min walk - 0.2 km
  • American Consulate - 3 min walk - 0.3 km
  • Plaza Las Misiones - 7 min walk - 0.6 km
  • Star Medica Hospital Ciudad Juarez2 - 10 min walk - 0.9 km
  • Central Park - 3 min drive - 2.3 km

Getting around

  • El Paso Union Depot - 31 min drive
  • Ciudad Juarez Intl. Airport (CJS) - 16 min drive

Restaurants

  • ‪Elotelandia - ‬3 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪La Nueva Central - ‬6 min walk
  • ‪Great American Steakhouse - ‬10 min walk

About this property

Hotel Dunas

Hotel with free parking, 3-minute walk to American Consulate
Hotel Dunas offers 140 accommodations. These individually furnished accommodations include desks. Televisions come with satellite channels.

Bathrooms include showers. This Ciudad Juárez hotel provides complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 140 individually furnished guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include desks, housekeeping is provided daily, and irons/ironing boards can be requested.
Make use of convenient amenities, which include complimentary wireless internet access and a television in a common area.
At Hotel Dunas, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily. A complimentary continental breakfast is served daily from 7:00 AM to 11:00 AM.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:00 AM and 11:00 AM. A complimentary manager's reception is offered each day.
Hotel Dunas has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A restaurant
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 4 floors
  • Designated smoking areas
  • Renovated entire property - April 2022

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with satellite channels

Food and drink

  • Restaurant dining guides

More

  • Desk
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Dunas Hotel
Hotel Dunas Ciudad Juárez
Hotel Dunas Hotel Ciudad Juárez

Hotel Dunas Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 370 out of 665 reviews
Rating 8 - Good. 169 out of 665 reviews
Rating 6 - Okay. 65 out of 665 reviews
Rating 4 - Poor. 35 out of 665 reviews
Rating 2 - Terrible. 26 out of 665 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, room comfort
Good place to stay everything is right by the consulate!
Stayed 10 nights in Oct 2025

10/10 Excellent

Javier

Stayed 11 nights in Oct 2025

8/10 Good

miguel

The room was clean.. the staff was super nice and friendly. Luis took care of us with a smile and always asked if we needed anything. Would stay here again.
Stayed 4 nights in Oct 2025

8/10 Good

Jorge

Okay place
Stayed 2 nights in Sep 2025

2/10 Terrible

Juan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible service would not pay us back OUR money that we paid for a hotel room that we did not stay at we came to Ciudad Juárez for a few weeks and unsure of what day my visa would arrive so we paid one more extra day and instead of paying us back our money or giving us any breakfast for the breakfast either for our flight back for the service that we paid for, even bugs on toilet paper their only excuse is that they don’t give your money back when you pay online terrible attitude terrible service overall I’m very upset stress on top of stress
Stayed 2 nights in Oct 2025

10/10 Excellent

MARISOL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 8 nights in Sep 2025

10/10 Excellent

Eddy

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff treated us like family, clean rooms and attentive to our needs, will recommend to everyone
Stayed 9 nights in Sep 2025

8/10 Good

Ignacio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Sep 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
First day bathroom was a little dirty.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jesus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Juan Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is in a close distance to the American consulate, really convenient.
Stayed 14 nights in Aug 2025

8/10 Good

Vicente

Stayed 1 night in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

8/10 Good

ROMINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like that do not have a refrigerator to have our drinks cold.
Stayed 5 nights in Aug 2025

10/10 Excellent

JOSHUA

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Loved the access it had to everything, bathroom is the only thing that needs a little update
Stayed 6 nights in Jul 2025

10/10 Excellent

Griselda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very attentive and helpful
Stayed 1 night in Jul 2025

4/10 Poor

Victoria

Stayed 1 night in Jun 2025

10/10 Excellent

Hector, Culver city

Stayed 9 nights in Jun 2025

10/10 Excellent

Maria Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for what we needed
Stayed 2 nights in Jun 2025

6/10 Okay

Juan Mario

Travelled with family
Staff changed my hotel at the last minute. The day I was going to check-in they sent me a message saying that they were changing the hotel to another one, they didn’t say why. We ended up staying at another hotel farther from the U.S. consulate and that was the main reason why I had chosen Dunas because it was close to the Consulate and Hospital and CAS. We had to walk 40 mins to get to those places and the days were hot! It’s not fair they did that to us at the last minute! The only good thing was that there was a park near the other hotel and it helped the days go a little faster!
Stayed 10 nights in May 2025

10/10 Excellent

Yesenia

Stayed 9 nights in May 2025

10/10 Excellent

America Selene

Stayed 3 nights in May 2025

10/10 Excellent

Jose

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nos encantó aquí, está muy cercas del consulado. Estando en un proceso muy estresante, tener la facilidad de todo tan cercas y sentirse seguro en este hotel, ayuda mucho. Los encargados del hotel siempre muy amables y a la orden para cualquier cosa. Recomiendo mucho este hotel. Además, los desayunos muy caseros y ricos.
Stayed 13 nights in Apr 2025

8/10 Good

America Selene

Travelled with family
Stayed 1 night in May 2025

2/10 Terrible

Jeannette

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025