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21c Museum Hotel Cincinnati

4.5 star property

Photo gallery for 21c Museum Hotel Cincinnati

Terrace/patio
Hallway
Exterior
Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
  • Housekeeping

Explore the area

Map
609 Walnut St, Cincinnati, OH, 45202
  • Hard Rock Casino Cincinnati
    ‪11 min walk‬
  • Great American Ball Park
    ‪11 min walk‬
  • Paycor Stadium
    ‪16 min walk‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪19 min drive‬

Room options

Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Accessible)

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Luxury Room (Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Luxury Suite, 1 King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Luxury Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Suite, 1 King Bed, Corner

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Deluxe Double Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Luxury Room, 1 King Bed

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Deluxe Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Suite, 1 Double Bed, Accessible

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hyatt Regency Cincinnati

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1353)
The price is AU$491
for 1 room
includes taxes & fees
17 May - 18 May
Hyatt Regency Cincinnati

About the area

Cincinnati

A stay at 21c Museum Hotel Cincinnati places you in the heart of Cincinnati, within a 15-minute walk of Great American Ball Park and Hard Rock Casino Cincinnati. .This luxury hotel is 0.7 mi (1.1 km) from Heritage Bank Center and 1.4 mi (2.2 km) from Newport Aquarium.

What's nearby

  • Hard Rock Casino Cincinnati - 11 min walk - 0.9 km
  • Great American Ball Park - 11 min walk - 0.9 km
  • Heritage Bank Center - 13 min walk - 1.1 km
  • Paycor Stadium - 16 min walk - 1.3 km
  • Newport Aquarium - 3 min drive - 2.2 km

Getting around

  • Aronoff Center Tram Stop - 1 min walk
  • Cincinnati Union Terminal - 4 min drive
  • Cincinnati-Northern Kentucky Int'l Airport (CVG) - 19 min drive

Restaurants

  • ‪Bru Burger Bar - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Silver Ladle - ‬4 min walk
  • ‪First Watch - ‬1 min walk
  • ‪Madonna's Bar & Grill - ‬2 min walk

About this property

21c Museum Hotel Cincinnati

Luxury hotel with a full-service spa and a 24-hour fitness center
21c Museum Hotel Cincinnati offers 156 air-conditioned accommodations with safes and complimentary newspapers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Cincinnati hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open select days.
Make yourself at home in one of the 156 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite to eat at Metropole, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are served on weekends from 8:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Cooked-to-order breakfasts are available for a surcharge between 8:00 AM and 1:00 PM on weekends.
Metropole - This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Weekend cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: USD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Metropole

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Children's games
  • Children's toys
  • Free rollaway/extra bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: USD 5 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Valet parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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21c Museum Hotel Cincinnati Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 639 out of 1003 reviews
Rating 8 - Good. 162 out of 1003 reviews
Rating 6 - Okay. 112 out of 1003 reviews
Rating 4 - Poor. 58 out of 1003 reviews
Rating 2 - Terrible. 32 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

David

Disliked: Property conditions & facilities, room comfort

Disappointing

We stay at this hotel frequently. Room was very average probably because we used a third party booking site. Charged a 5 dollar sustainability fee at check out which is super annoying.
Stayed 1 night in Jan 2025

8/10 Good

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great environment. The views in the first room i was in was of a brickwall with no sun in the mornings lmfao. After changing room i was much more please with the exterior views of the city.
Stayed 5 nights in Jan 2025

10/10 Excellent

Josh

Stayed 1 night in Jan 2025

2/10 Terrible

JP

Stayed 1 night in Jan 2025

10/10 Excellent

Dominique

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay here and I look forward to staying here again in the future. Great staff and atmosphere. Very welcoming and beautiful to say the least.
Stayed 1 night in Jan 2025

10/10 Excellent

Chewelah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an unusual hotel with very good service. The room was quiet and well appointed. I wish that we could have stayed longer!
Stayed 1 night in Jan 2025

8/10 Good

Liza

Liked: Cleanliness, property conditions & facilities, room comfort
Metropole staff was excellent. Valet parking was expensive. Overall it was a nice hotel.
Stayed 2 nights in Jan 2025

6/10 Okay

Nicholas

Liked: Staff & service
Hot water went out, they fixed it immediately.
Stayed 2 nights in Jan 2025

10/10 Excellent

David, Carmel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kelsie

Stayed 1 night in Dec 2024

10/10 Excellent

Adolfo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a unique, lovely hotel in a great location. The artwork on display is contemporary and inventive. The room itself (King Deluxe) is very comfortable. The one and only flaw is the showerhead. While the bathroom is as luxurious as you'll find, the showerhead itself was dirty. It looked as if there was some oxidation or residue on the head and it needs to be cleaned. That said, the staff are wonderful, the attached restaurant delicious, and I would definitely stay here again.
Stayed 1 night in Jan 2025

8/10 Good

Sarva

Stayed 1 night in Sep 2024

6/10 Okay

Gayla, Louisville

Liked: Cleanliness, staff & service
The room was very nice, clean. However the bedding is too warm. Also during the night, all night, when quiet & trying to sleep you can hear an electrical hum 15 second on then 5 seconds off. I am a light sleeper & this drove me crazy.
Stayed 3 nights in Jan 2025

10/10 Excellent

Diane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Diane

Stayed 1 night in Dec 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Angelo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice property, friendly and competent staff. Nice restaurant.
Stayed 1 night in Nov 2024

10/10 Excellent

Muazzam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel from amazing staff, interesting art and great rooms.
Stayed 1 night in Jan 2025

8/10 Good

virginia, aurora

Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Terrible—plain and simple!

Quite simply: one of the worst hotel stays I’ve ever experienced—and I travel for a living! Shower was insane… pressure was unbearable. Couldn’t even stand near the water because it was more like a pressure washer that I’d sandblast my sidewalks with. Called for maintenance and the guy says, “Oh, everyone complains, I can put a reducer on it for you!” Great. How about we put reducers on in the first place? Then the mounted/non-removable body wash in the shower was EMPTY! Call, 20 mins later, I get a bottle of body wash. Great. Start looking for a fridge… no fridge! Call downstairs, “We will bring you one up!” Great. The next day, shower pressure is manageable. Guess what! NO CONDITIONER. It was seriously like Candid Camera. Everything that could be wrong with this hotel is wrong. Terrible hairdryer, 6/10 in terms of cleanliness, several things in disrepair, stained carpets. Best part is there’s a doc on loop on the TV showing how fastidious the owner is. lol He hasn’t been to the Cincy property in a hot minute, CLEARLY! Awful stay.
Stayed 1 night in Jan 2025

6/10 Okay

Laura

Travelled with family
Liked: Staff & service, room comfort

Not my favorite 21c

Maybe we were spoiled by the St. Louis 21c. This property is fine, but there’s no Wow factor. The rooms are like any other standard hotel, and could use some updating. The staff was wonderful, and the museum was of course fantastic.
Stayed 1 night in Jan 2025

10/10 Excellent

Ethan

Stayed 2 nights in Jan 2025

6/10 Okay

thomas

Stayed 1 night in Dec 2024

10/10 Excellent

Krystal, Vandalia

Stayed 1 night in Dec 2024

10/10 Excellent

Cheryl

Stayed 1 night in Dec 2024