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Best Western Chula Vista/Otay Valley Hotel

2.5 star property

Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Lobby
Fitness facility
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Reception
Free continental breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

View map
4450 Main Street, Chula Vista, CA, 91911
  • Las Americas Premium Outlets
    ‪4 min drive‬
  • San Ysidro Border Crossing
    ‪5 min drive‬
  • North Island Credit Union Amphitheatre
    ‪5 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(86 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(13 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(99 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn by Wyndham San Diego Chula Vista

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, (1346)
The price is AU$213
for 1 room
includes taxes & fees
25 Aug - 26 Aug
La Quinta Inn by Wyndham San Diego Chula Vista

About the area

Chula Vista

Located in Chula Vista (Otay), Best Western Chula Vista/Otay Valley Hotel is within a 5-minute drive of Kaiser Permanente Otay Mesa Medical Offices and Sharp Chula Vista Medical Center. .This hotel is 2.6 mi (4.2 km) from North Island Credit Union Amphitheatre and 4.3 mi (6.9 km) from Las Americas Premium Outlets.

What's nearby

  • Kaiser Permanente Otay Mesa Medical Offices - 1 min drive - 1.5 km
  • Sesame Place San Diego - 4 min drive - 3.8 km
  • Las Americas Premium Outlets - 4 min drive - 6.4 km
  • San Ysidro Border Crossing - 5 min drive - 6.7 km
  • North Island Credit Union Amphitheatre - 5 min drive - 4.1 km

Getting around

  • Iris Avenue Trolley Station - 5 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego Intl. Airport (SAN) - 26 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Jollibee - ‬2 min drive
  • ‪Panda Express - ‬9 min walk
  • ‪Little Sakana Sushi Bar - ‬3 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

Hotel with free breakfast, near Kaiser Permanente Otay Mesa Medical Offices
Best Western Chula Vista/Otay Valley Hotel offers 118 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply).

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 118 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary continental breakfast is included.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1990
  • Renovated entire property - January 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 647 out of 1470 reviews
Rating 8 - Good. 317 out of 1470 reviews
Rating 6 - Okay. 228 out of 1470 reviews
Rating 4 - Poor. 140 out of 1470 reviews
Rating 2 - Terrible. 138 out of 1470 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Leyla

Travelled with family
Liked: Cleanliness, staff & service
I found two spiders in my room, and the water from the shower was not nearly hot or even warm.
Stayed 1 night in May 2025

10/10 Excellent

Javier

Stayed 1 night in May 2025

10/10 Excellent

selene

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great staff, clean and comfortable bed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Martin R

Stayed 1 night in Apr 2025

2/10 Terrible

Sandra

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was really dirty, failed to mention they are being remodeled and they have trash and old furniture everywhere horrible stay
Stayed 1 night in May 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Claudia, Lake Villa

Stayed 1 night in May 2025

6/10 Okay

Jeanette

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

4/10 Poor

Mike

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff needs to clean better. Lots of dust buildup on closet door, under mirror, on top of refrigerator cabinet. Needs to replace bath tub ( Rust buildup) in tub around outside of tub
Stayed 3 nights in Apr 2025

2/10 Terrible

Medina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Karen, Joliet

Liked: Cleanliness, staff & service
The property is under going some well deserved renovations. The staff are great, and they do make an obviouseffort to keep things as today as possible
Stayed 3 nights in Apr 2025

10/10 Excellent

Dora

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Good service
Stayed 1 night in Apr 2025

8/10 Good

gerardo

Travelled with family
Liked: Amenities
Great customer service
Stayed 4 nights in Apr 2025

10/10 Excellent

Tammy

Stayed 1 night in Apr 2025

10/10 Excellent

James

Stayed 1 night in Apr 2025

8/10 Good

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Under construction
Stayed 1 night in Apr 2025

10/10 Excellent

Alma Delia

Stayed 1 night in Apr 2025

10/10 Excellent

GUILLERMINA MALAGA DE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 1 night in Apr 2025

8/10 Good

Mailyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Kameron

Stayed 1 night in Apr 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Olivia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay over night
Stayed 1 night in Apr 2025

10/10 Excellent

Christian

Stayed 1 night in Apr 2025

10/10 Excellent

JINGYU

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD SERVICE
Stayed 2 nights in Apr 2025

10/10 Excellent

James, Albuquerque

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025