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Best Western Chula Vista/Otay Valley Hotel

2.5 star property

Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Lobby
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Fitness facility
Reception
Free continental breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

View map
4450 Main Street, Chula Vista, CA, 91911
  • Place, Sharp Chula Vista Medical Center
    ‪4 min drive‬
  • Place, San Ysidro Border Crossing
    ‪5 min drive‬
  • Place, North Island Credit Union Amphitheatre
    ‪5 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(88 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

7.4 out of 10
Good
(13 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(104 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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Lobby

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  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.1 out of 5, Very good, 1,121 reviews
The price is AU$170
includes taxes & fees
5 Oct - 6 Oct
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About the area

Chula Vista

Located in Chula Vista (Otay), Best Western Chula Vista/Otay Valley Hotel is within a 5-minute drive of Kaiser Permanente Otay Mesa Medical Offices and Sharp Chula Vista Medical Center. .This hotel is 2.6 mi (4.2 km) from North Island Credit Union Amphitheatre and 4.3 mi (6.9 km) from Las Americas Premium Outlets.

What's nearby

  • Sesame Place San Diego - 4 min drive - 3.8 km
  • Sharp Chula Vista Medical Center - 4 min drive - 4.2 km
  • Las Americas Premium Outlets - 4 min drive - 6.4 km
  • San Ysidro Border Crossing - 5 min drive - 6.7 km
  • North Island Credit Union Amphitheatre - 5 min drive - 4.1 km

Getting around

  • Iris Avenue Trolley Station - 5 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego Intl. Airport (SAN) - 26 min drive

Restaurants

  • ‪In-N-Out Burger - ‬8 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Jollibee - ‬3 min drive
  • ‪McDonald's - ‬2 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

Hotel with free breakfast, near Kaiser Permanente Otay Mesa Medical Offices
Best Western Chula Vista/Otay Valley Hotel offers 118 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply).

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 118 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary continental breakfast is included.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1990
  • Renovated entire property - January 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 667 out of 1498 reviews
Rating 8 - Good. 321 out of 1498 reviews
Rating 6 - Okay. 226 out of 1498 reviews
Rating 4 - Poor. 147 out of 1498 reviews
Rating 2 - Terrible. 137 out of 1498 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Hugo

Stayed 1 night in Apr 2025

6/10 Okay

Vicente, yuba city

Travelled with family and small children
A little run down but room was ok.. bathroom needed some love. But honestly it wouldn’t take much to clean it up a bit. Breakfast was good! So overall a 3.
Stayed 3 nights in Jun 2025

8/10 Good

Zuleyka

Travelled with partner
Liked: Cleanliness, staff & service, amenities
You go there for the convenience of the location and price. It was under construction when I went and the had a provisional table to do the check in that I felt bad for the staff who has to work on those conditions during the night time up to the morning.
Stayed 1 night in May 2025

6/10 Okay

Joseph

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The lobby was under construction so that there was no place to meet except in one’s room
Stayed 6 nights in Jun 2025

4/10 Poor

Hugo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wrong night to stay

We stay at this hotel whenever we visit our family on Chula Vista, who live nearby. I think we chose the wrong night to stay here this time. We were given a room on the second floor next to the elevator. But I believe there must’ve been a concert or some type of event going on because we were stuck between a group of 10 - 20 guests who were loud, obnoxious, partying and drunk all night until about 4 am. They were slamming doors, yelling and laughing without regard to anyone else’s peace. I’m up right now writing this review because I can’t sleep thanks to these disrespectful guests.
Stayed 1 night in Jun 2025

4/10 Poor

Maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Sucio y no tenían agua cuando nos quisimos bañar no vuelvo a ese hotel está mucho mejor el hotel 6 y más barato
Stayed 1 night in Jun 2025

10/10 Excellent

Priscila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Maria G

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was being remodeled, my room was clean and quiet.
Stayed 1 night in Jun 2025

10/10 Excellent

Gabriel

Stayed 8 nights in Jun 2025

6/10 Okay

Tammy

Stayed 2 nights in Jun 2025

4/10 Poor

Karen

Travelled with family, Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
This property is on the side of the highway. Rooms on that side have the sound of cars constantly. Our room was incredibly dark with only one desk lamp that worked. No one came to fix this situation despite having been told.
Stayed 6 nights in Jun 2025

10/10 Excellent

Jaon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

mark

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Jose

Stayed 1 night in Jun 2025

2/10 Terrible

Maria

Disliked: Cleanliness, property conditions & facilities
Lobby closed, check in was a window and room was not ready, had to go to restroom in a dirty overflow room. Ugh never again
Stayed 1 night in May 2025

8/10 Good

Damaris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby is in construction but I feel it’s appropriate for a short stay, located near freeway entrance which is convenient. Staff was attentive and friendly.
Stayed 1 night in Jun 2025

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, amenities
Clean and comfy
Stayed 1 night in Jun 2025

10/10 Excellent

becki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Lisa, Adelanto

Liked: Cleanliness, amenities, property conditions & facilities
Good breakfast, close to concert venue, easy freeway access
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Stayed 4 nights in May 2025

2/10 Terrible

Christian

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Raul

Stayed 1 night in Jun 2025

10/10 Excellent

Ruth

Travelled with family
Very nice
Stayed 1 night in Jun 2025

8/10 Good

Abran

Stayed 1 night in Jun 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible customer service
Stayed 1 night in Jun 2025