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Best Western Chula Vista/Otay Valley Hotel

2.5 star property

Photo gallery for Best Western Chula Vista/Otay Valley Hotel

Lobby
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Lobby sitting area
Exterior
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
4450 Main Street, Chula Vista, CA, 91911
  • Kaiser Permanente Otay Mesa Medical Offices
    ‪1 min drive‬
  • San Ysidro Border Crossing
    ‪5 min drive‬
  • North Island Credit Union Amphitheatre
    ‪5 min drive‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

La Quinta Inn by Wyndham San Diego Chula Vista

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, (1174)
The price is AU$351
for 1 room
includes taxes & fees
23 May - 24 May
La Quinta Inn by Wyndham San Diego Chula Vista

About the area

Chula Vista

Located in Chula Vista (Otay), Best Western Chula Vista/Otay Valley Hotel is within a 5-minute drive of Kaiser Permanente Otay Mesa Medical Offices and Sharp Chula Vista Medical Center. .This hotel is 2.6 mi (4.2 km) from North Island Credit Union Amphitheatre and 4.3 mi (6.9 km) from Las Americas Premium Outlets.

What's nearby

  • Kaiser Permanente Otay Mesa Medical Offices - 1 min drive - 1.5 km
  • Sharp Chula Vista Medical Center - 4 min drive - 4.2 km
  • Las Americas Premium Outlets - 4 min drive - 6.4 km
  • San Ysidro Border Crossing - 5 min drive - 6.7 km
  • North Island Credit Union Amphitheatre - 5 min drive - 4.1 km

Getting around

  • Iris Avenue Trolley Station - 5 min drive
  • Old Town Transit Center - 19 min drive
  • San Diego Intl. Airport (SAN) - 26 min drive

Restaurants

  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Jollibee - ‬2 min drive
  • ‪Panda Express - ‬9 min walk
  • ‪Little Sakana Sushi Bar - ‬3 min drive

About this property

Best Western Chula Vista/Otay Valley Hotel

Hotel with free breakfast, near Kaiser Permanente Otay Mesa Medical Offices
Best Western Chula Vista/Otay Valley Hotel offers 118 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 118 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary continental breakfast is included.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1990
  • Renovated entire property - January 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Best Western Otay
Best Western Otay Valley Hotel
Best Western Plus Otay
Best Western Plus Otay Valley
Best Western Plus Otay Valley Chula Vista
Best Western Plus Otay Valley Hotel
Best Western Plus Otay Valley Hotel Chula Vista
Otay Valley Best Western
Best Western Vista/Otay Valley Hotel
Best Western Chula Vista/Otay Valley
Best Western Vista/Otay Valley
Holiday Inn Chula Vista
Chula Vista Holiday Inn
Best Western Chula Vista/Otay Valley Hotel Hotel
Best Western Chula Vista/Otay Valley Hotel Chula Vista
Best Western Chula Vista/Otay Valley Hotel Hotel Chula Vista

Best Western Chula Vista/Otay Valley Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 614 out of 1391 reviews
Rating 8 - Good. 300 out of 1391 reviews
Rating 6 - Okay. 210 out of 1391 reviews
Rating 4 - Poor. 145 out of 1391 reviews
Rating 2 - Terrible. 122 out of 1391 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Julio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and well-appointed. The staff were helpful. Breakfast was surprisingly good and considerably improved since the last time we stayed at a Best Western.
Stayed 1 night in Feb 2025

10/10 Excellent

Alex

Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The guy at the counter was very rude, I asked for 2 keys and he said they only give 1 key per night, that makes no sence, it was 4 of us and only 1 key, he also raised his voice to another guest who was asking him a question
Stayed 1 night in Jan 2025

10/10 Excellent

nydia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Esmeralda

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Close to the area we need to be
Stayed 1 night in Feb 2025

8/10 Good

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was near where we had to be and staff were polite.
Stayed 1 night in Feb 2025

6/10 Okay

Filiberto, San Diego

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Unfriendly front desk.
Stayed 1 night in Jan 2025

10/10 Excellent

Michaelray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jesus

Stayed 1 night in Jan 2025

2/10 Terrible

Javier

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They cancel my rooms
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

4/10 Poor

ALEJANDRO, Lemon Grove

Disliked: Cleanliness
Stayed 1 night in Jan 2025

2/10 Terrible

Christian

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property is under construction and we’re still checking in customers while property had no electricity till about an hour or two later it’s inconvenient to still take reservations or allow check in while the hotel has no electricity what are people supposed to do in a all dark room they offered no solution other than just wait would never stay again
Stayed 1 night in Jan 2025

6/10 Okay

Armando

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Ignacio

Stayed 1 night in Jan 2025

10/10 Excellent

Julie

Stayed 1 night in Dec 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Miguel

Stayed 1 night in Jan 2025

10/10 Excellent

Trestin

Stayed 3 nights in Jan 2025

6/10 Okay

Renee

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Kimberly

Business traveller
Fit my reason for visit !
Stayed 6 nights in Jan 2025

10/10 Excellent

Raul

Stayed 1 night in Jan 2025

10/10 Excellent

Fernando

Stayed 1 night in Jan 2025

10/10 Excellent

Nayeli, West Valley

Stayed 3 nights in Jan 2025

8/10 Good

Ginger

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed. Quick and convenient for the right price.
Stayed 1 night in Jan 2025