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Hotel on the Cay

3.0 star property

Photo gallery for Hotel on the Cay

Aerial view
Superior Suite, Multiple Beds, Ocean View | Beach/ocean view
Beach bar
Premium bedding, free cots/infant beds, free WiFi, bed sheets
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Bar

Explore the area

View map
Protestant Cay, Christiansted, St. Croix, 822
  • Place, Protestant Cay
    ‪1 min walk‬
  • Place, Protestant Cay Beach
    ‪1 min walk‬
  • Place, Sugar Beach
    ‪11 min drive‬
  • Airport, Christiansted (STX-Henry E. Rohlsen)
    ‪32 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Ocean View (SUPERIOR PARTIAL OCEAN VIEW ROOM)

Premium bedding, free cots/infant beds, free WiFi, bed sheets

Superior Room, 1 King Bed, Ocean View (SUPERIOR PARTIAL OCEAN VIEW ROOM)

7.0 out of 10
Good
(31 reviews)
  • Ocean view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Suite, Multiple Beds, Ocean View

Premium bedding, free cots/infant beds, free WiFi, bed sheets

Superior Suite, Multiple Beds, Ocean View

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 62 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Double Sofa Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Queen Beds, Ocean View

Superior Room, 2 Queen Beds, Ocean View

Superior Room, 2 Queen Beds, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 31 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms, Ocean View

Deluxe Apartment, 2 Bedrooms, Ocean View | Living area

Deluxe Apartment, 2 Bedrooms, Ocean View

  • Ocean view
  • 116 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

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Beach/ocean view
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  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
3.9 out of 5, Good, 929 reviews
The price is AU$175
includes taxes & fees
17 May - 18 May
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About the area

Christiansted

When you stay at Hotel on the Cay in Christiansted, you'll be on the beach, just steps from Protestant Cay and Protestant Cay Beach. .This beach hotel is 0.1 mi (0.1 km) from Christiansted National Historic Site and 0.1 mi (0.1 km) from Old Danish Customs House.

What's nearby

  • Protestant Cay - 1 min walk - 0.0 km
  • Protestant Cay Beach - 1 min walk - 0.1 km
  • Sugar Beach - 11 min drive - 3.4 km
  • Divi Carina Bay Casino - 29 min drive - 18.0 km
  • St. Croix Point Udall - 40 min drive - 21.4 km

Getting around

  • Christiansted (SSB-St. Croix Seaplane Base) - 2 min drive

Restaurants

  • ‪Shupe's on the Boardwalk - ‬17 min walk
  • ‪Crucian Cafe - ‬4 min walk
  • ‪Virgin Islands Coffee Roasters - ‬14 min walk
  • ‪Rum Runners - ‬18 min walk
  • ‪Z Cafe - ‬5 min walk

About this property

Hotel on the Cay

Hotel on the Cay offers 53 air-conditioned accommodations with coffee/tea makers and ceiling fans. Rooms open to balconies. Beds feature premium bedding. Refrigerators and microwaves are provided. Bathrooms include showers.

This Christiansted hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered once per stay and hair dryers can be requested. Housekeeping is provided on a limited basis.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 53 air-conditioned rooms featuring refrigerators and microwaves. Rooms have private balconies. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have showers and hair dryers.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include barbecue grills, a banquet hall, and a vending machine.
Wrap up your day with a drink at the bar/lounge.
Featured amenities include a computer station, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per night)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • On the bay
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Front entrance ramp
  • No lift
  • Tile flooring in room

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Toaster oven

More

  • Air conditioning
  • Ceiling fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM

Early check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: USD 100

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from May 6 2026 to December 31 2027 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Monday, Thursday, Friday, Saturday, and Sunday:
  • Outdoor pool
The following facilities are closed on Tuesday and Wednesday:
  • Outdoor pool

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: USD 25 per night
  • Late check-out fee: USD 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Construction is underway at a neighboring building and there may be noise disturbance from the construction work

Property is also known as

Cay Christiansted

Cay Hotel

Hotel Cay

Hotel Cay Christiansted

On The Cay Hotel

Hotel On The Cay St. Croix/Christiansted, U.S. Virgin Islands

On The Cay Christiansted

Hotel on the Cay Hotel

Hotel on the Cay Christiansted

Hotel on the Cay Hotel Christiansted

Hotel on the Cay Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 270 out of 811 reviews
Rating 8 - Good. 251 out of 811 reviews
Rating 6 - Okay. 144 out of 811 reviews
Rating 4 - Poor. 71 out of 811 reviews
Rating 2 - Terrible. 75 out of 811 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Angela

Business traveller, Travelled with partner
Liked: Cleanliness
View
Stayed 1 night in Feb 2026

2/10 Terrible

Donna

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was old and in need of a facelift and new mattresses. There was mold and mildew on walls etc.I was not told I'd have to lug my suitcase up 3 floors. We were given another room that was somewhat better but still terrible. There was no in phone in the room. We had to go to the office to request a third towel. An hour later we went down to the office to make a second request . We were told the desk person didn't know where the towels were kept. Not recommended
Stayed 1 night in Feb 2026

10/10 Excellent

Karen

Liked: Cleanliness, amenities
Courteous staff..super friendly
Stayed 5 nights in Jan 2026

4/10 Poor

kevin, oconto

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very rude
Stayed 1 night in Feb 2026

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Outdated and under remodeling but my room was Clean comfortable and friendly. The beach, beach bar and rolling smoke are fantastic. I look forward to going back when the construction is over. The kitchenette was a must have for my grandkids in the morning. I sure hope they don’t get rid of it.
Stayed 14 nights in Dec 2025

4/10 Poor

Kyra

Stayed 3 nights in Jan 2026

8/10 Good

Ken

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Yes. Yes. secure and safe
neighbor
Stayed 6 nights in Jan 2026

8/10 Good

Sara

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room was clean and staff were attentive and friendly.
Stayed 11 nights in Jan 2026

10/10 Excellent

Alejo

Stayed 4 nights in Jan 2026

10/10 Excellent

Latonya, Waldorf

Stayed 6 nights in Jan 2026

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
The beach is wonderful. We frequent St. Croix, yearly. And I always wanted to give this place a chance. We did not have bath towels or beach towels available to us for our stay. How are you supposed to even take a shower? And they just expected us to be OK with it. That is a simple necessity. The TV did not work in the room, which would’ve been helpful to relax our children at night. I would go back just to experience the bar, but I would never stay at the hotel again.
Stayed 1 night in Dec 2025

4/10 Poor

Marvin

Stayed 2 nights in Jan 2026

10/10 Excellent

Dimion

Liked: Cleanliness, amenities, property conditions & facilities
2 nd time staying here and I love it.
Stayed 2 nights in Jan 2026

8/10 Good

Andrew

Stayed 1 night in Jan 2026

8/10 Good

Andrew

Liked: Cleanliness
Room was spacious. Staff was friendly. Beach area was nice.
Stayed 6 nights in Jan 2026

10/10 Excellent

Mona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The condo was beautiful and was everything and more for our vacation. Everyone was so friendly that lived in the condo and the host was fantastic to say the least about them.
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Stayed 1 night in Dec 2025

8/10 Good

natalie

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again for that price
Stayed 3 nights in Jan 2026

10/10 Excellent

David

Stayed 5 nights in Jan 2026

2/10 Terrible

Louis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should be condemmed; it is a Roach Motel; how you can even put this on your site for people to go to is beyond me; I wouldnt let me dog stay there. We got into the room, and immediately left
Stayed 6 nights in Jan 2026

10/10 Excellent

Alfredo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great to be back and seeing the good work being done. Staff is always wonderful! Bravo☮️💞😍🎶🇺🇸🎉
Stayed 7 nights in Jan 2026

10/10 Excellent

Jennifer, Coatesville

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The views, private beach, and hotel bar are incredible. The hotel is a little outdated and under a little construction but is the best place to stay while in St. Croix!
Stayed 1 night in Dec 2025

4/10 Poor

Kenneth

Liked: Cleanliness
Disliked: Property conditions & facilities
Fire alarms chirping continuously due dust from construction. Patio door didn't lock and had to be lifted to open or closed. Light bulbs burnt out leaving room poorly lit. Maintenance under staffed. No path to roll luggage requiring to lift heavy luggage up three flights of stairs. Not senior friendly.
Stayed 7 nights in Dec 2025

4/10 Poor

Kelly, Prosser

Disliked: Cleanliness, amenities, property conditions & facilities
I had asked for a ground floor room when I booked the reservation, I told them I was coming in late and would not make it to the hotel until after 11 PM, I was told that is no problem, there is always someone there. When I arrived and rode the water taxi to the hotel the office was closed the driver of the boat said there is no one there to give me a room. I said can you call somebody and have them come help. He said I am supposed to help you but I don't know how. I told him everything was supposed to be arranged and ready for my arrival, and he said that he could get the information and the key and let me in and I would have to check in with them in the morning. He tried to give me a room on the third floor that they had reserved for me but I told him I was unable to use the stairs since there was no elevator. After a long struggle we ended up with a room on the ground floor. The room was not great, everything was very chipped up. The sliding door to the balcony was trashed and there was no seal frame on the fixed glass and when you opened the door the frame fell out. The beach is nice, but it is public and it is quite often full of drunken sailors or locals. The hotel is in Mid restoration so there is construction everywhere. The people are very nice but the room Wi-Fi or TV we're not functioning, so everything was done via Cell Phone instead of having available Wi-Fi. I called every single day to have it repaired and was assured that it would be fixed. It was never fixed
Stayed 5 nights in Dec 2025

2/10 Terrible

Laura

Travelled with family
Disliked: Cleanliness, amenities
Property is under construction. It’s loud and messy.
Stayed 7 nights in Dec 2025