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Hacienda Chichen Resort & Yaxkin Spa

3.5 star property

Photo gallery for Hacienda Chichen Resort & Yaxkin Spa

Outdoor pool
Lobby sitting area
Interior
Suite, 1 King Bed (Master)
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Bar
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

View map
Carretera Libre 180 KM 120, Chichen Itza, YUC, 97752
  • Pyramid of Kukulkan
    ‪13 min walk‬
  • Pre-Hispanic City of Chichen-Itza
    ‪1 min drive‬
  • Cenote Ik kil
    ‪3 min drive‬

Room options

View all photos for Honeymoon Room, 1 Queen Bed

Honeymoon Room, 1 Queen Bed

Honeymoon Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master)

Suite, 1 King Bed (Master)

10.0 out of 10
Exceptional
(1 review)
  • 7 bedrooms
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room (Historic)

Bed sheets, alarm clocks

Double Room (Historic)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Hotel Mundo Maya Chichén Itzá

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.8 out of 5, Exceptional, 37 reviews
The price is AU$263
includes taxes & fees
17 Sept - 18 Sept
Hotel Mundo Maya Chichén Itzá

About the area

Chichen Itza

Located in Chichen Itza, Hacienda Chichen Resort & Yaxkin Spa is within a 15-minute walk of Court of the Thousand Columns and Pyramid of Kukulkan. .This spa hotel is 0.1 mi (0.1 km) from Pre-Hispanic City of Chichen-Itza and 0.2 mi (0.3 km) from El Caracol.

What's nearby

  • Court of the Thousand Columns - 11 min walk - 1.0 km
  • Pyramid of Kukulkan - 13 min walk - 1.1 km
  • Pre-Hispanic City of Chichen-Itza - 1 min drive - 0.4 km
  • Cenote Ik kil - 3 min drive - 3.2 km
  • Cenote Sagrado - 5 min drive - 0.7 km

Getting around

  • Mérida International Airport (MID) - 101 min drive

Restaurants

  • ‪sac be h - ‬8 min drive
  • ‪Pueblo Maya - ‬5 min drive
  • ‪Chilam Balam - ‬8 min drive
  • ‪La Palapa - ‬3 min drive
  • ‪Starbucks - ‬14 min walk

About this property

Hacienda Chichen Resort & Yaxkin Spa

Colonial hotel with a full-service spa and an outdoor pool
Hacienda Chichen Resort & Yaxkin Spa offers 28 air-conditioned accommodations with complimentary bottled water. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is open daily.
Make yourself at home in one of the 28 air-conditioned guestrooms. Conveniences include complimentary bottled water, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this Colonial hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite with Fusion cuisine at Los Faisanes, a restaurant which features a bar/lounge and a garden view.
Featured amenities include complimentary wired internet access, a business center, and luggage storage. Free self parking is available onsite.
Los Faisanes - Overlooking the garden, this restaurant specializes in Fusion cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Chilam Balam - Overlooking the garden, this bistro serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Area shuttle
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Chilam Balam
  • Los Faisanes

Things to do

  • Ecotours
  • Full-service spa
  • Library
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily

More

  • 1 floor
  • Banquet hall
  • Built in 1523
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7 AM - 11:30 PM
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet fee: USD 30 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hacienda Chichen Resort
Hacienda Chichen Resort & Yaxkin Spa
Hacienda Chichen Yaxkin Spa
Hacienda Resort & Yaxkin Spa
Hacienda Yaxkin Spa
Hacienda Chichen Resort Yaxkin Spa
Hacienda Resort Yaxkin Spa
Hacienda Chichen & Yaxkin Spa
Hacienda Chichen Resort Yaxkin Spa
Hacienda Chichen Resort & Yaxkin Spa Hotel
Hacienda Chichen Resort & Yaxkin Spa Chichen Itza
Hacienda Chichen Resort & Yaxkin Spa Hotel Chichen Itza

Reviews

Hacienda Chichen Resort & Yaxkin Spa Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 230 out of 348 reviews
Rating 8 - Good. 74 out of 348 reviews
Rating 6 - Okay. 28 out of 348 reviews
Rating 4 - Poor. 9 out of 348 reviews
Rating 2 - Terrible. 7 out of 348 reviews

Reviews

10/10 Excellent

Anusha Mary Therese

It was an amazing stay. We arrived late at night and Adrian waited for us, to greet us and gave us a fabulous welcome. He made sure that our stay was unique and personal ! Gave us the proper advice for travelling around and recommended the best dishes where food was concerned ! The room was tastefully decorated and the entire ambiance of the property was absolutely amazing! Definitely it’s a ‘must stay’ place. Thanks Adrian and staff for the fabulous hospitality and everlasting memories ! Best of luck to the staff and management of Hacienda ♥️
Stayed 3 nights in May 2025

10/10 Excellent

Shari, Chelmsford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property with a lovely pool and amazing grounds. The staff was very attentive and friendly. This is close to the Chichen Itza Monument, and the Ik Kil cenote.
Stayed 2 nights in May 2025

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This property is awesome. It is very peaceful and the staff is friendly and attentive. The tree of life out front is amazing. The pools is very nice too.
Stayed 1 night in Jun 2025

8/10 Good

LINA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds and pool. Ideal place for relaxation, great food. The only thing should be improved is the air conditioner. My two units had the same issue, no one could sleep. The rest was perfect.
Stayed 1 night in May 2025

8/10 Good

Flores Pellicer

Liked: Cleanliness, staff & service, property conditions & facilities
Gardens are beautifull Pool is great service excellent Rooms rustic but enough ( a 3 star for rooms and no tv. AC bearly
Stayed 1 night in May 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hacienda set in gorgeous grounds. Perfect for a couple of days relaxing. If you like birds, the tour is worthwhile.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel, 5 minute drive from the archeological site and cenote. Colonial style hacienda with beautiful tropical gardens.
Stayed 1 night in May 2025

10/10 Excellent

Norma Lydia, Monterrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hermoso rincón enclavado en la maravillosa vegetación de Yucatán la comida del restaurante excelente y todas las instalaciones hermosas!!
Stayed 1 night in Apr 2025

10/10 Excellent

Ralph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hacienda has a beautiful property. Staff was incredible and the restaurant excellent. The room was somewhat dated, but the AC worked very well, it was clean and roomy. We loved the huge pool surrounded by palm trees. It was a short ride to the archeological site, and the hacienda was a welcome retreat on a hot day. We had a very positive experience at the Hacienda.
Stayed 2 nights in Apr 2025

10/10 Excellent

Miranda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay very close to Chichen Itza. The property is beautiful and well-kept, with plenty of outdoor seating and a large pool. The cottage-style buildings are adorable and we enjoyed the peace and quiet. Service staff were excellent, and the spa experience was exceptional. I’d love to stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is really lovely. I had stayed there more than 40 years ago and it was lovely then and it hasn't changed. So nice to take my adult kids this time and have them love it, too. Staff is great. Grounds are beautiful. Restaurant setting is perfect. Food could be better but no complaints. It was way better than okay and easy and the service and setting make up for any shortcomings. I have been recommending Hacienda Chichen for years and will continue to do so.
Stayed 1 night in Mar 2025

6/10 Okay

J.C.

Travelled with family
There is no longer access to Chichen Itza from the property, so you need to drive and pay for parking. The place was alright but WiFi was horrendous and required you to be in the lobby to use it.
Stayed 1 night in Feb 2025

10/10 Excellent

ehud, Berkeley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Gabriela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was so nice! It felt like we were sleeping in the jungle. The staff were so nice and the rooms were so authentic. Can't wait to go back!
Stayed 1 night in Dec 2024

6/10 Okay

Lidia reyes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Wayne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always an excellent stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Itza

Exceptional
Stayed 1 night in Nov 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hacienda Chichen is one of our very favourite resorts anywhere in the world! On this most recent visit, our destination was the hacienda and we didn't even bother to tour Chichen Itza. We just love hanging out at the stunningly beautiful pool set amongst the historic cottages and meticulously landscaped gardens of this jungle oasis. Such an idyllic, peaceful spot! The terrace of the restaurant overlooks the grounds and is a wonderful spot to have a leisurely breakfast or enjoy dinner as the sun goes down.
Stayed 2 nights in Oct 2024

2/10 Terrible

KIRANBALA

Disliked: Property conditions & facilities
The property we’re trying to charge us for some fruit we bought from the market and had in our room. I’m diabetic and had to eat something little. When we refused to pay, they tried to charge us for beers in the fridge which we did not touch. It definitely was a horrendous experience. I definitely would not recommend this place to anyone.
Stayed 1 night in Nov 2024

4/10 Poor

Michael, Phoenix

Stayed 1 night in Oct 2024

10/10 Excellent

lydia

Liked: Cleanliness, property conditions & facilities
Excellent services
Stayed 1 night in Oct 2024

10/10 Excellent

JOZEF

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Xanthe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. The staff was very friendly, facilities extremely clean and well maintained. The restaurant was the best food we had the entire time in Mexico. Super close to the ruins which was very convenient!
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunningly beautiful hotel in the jungle. Hosts speak English. Dinner was fantastic. Pool is spectacular.
Stayed 1 night in Aug 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 1 night in Jul 2024