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Tru by Hilton Naperville Chicago

2.5 star property

Photo gallery for Tru by Hilton Naperville Chicago

Reception
Snack bar
Exterior
Business centre
Basic Double Room, 2 Queen Beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping

Explore the area

View map
1809 WEST DIEHL RD, Naperville, IL, 60563
  • Place, Topgolf
    ‪2 min drive‬
  • Place, Michigan Avenue
    ‪45 min drive‬
  • Place, Wrigley Field
    ‪52 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪38 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(65 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Desk, bed sheets

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, bed sheets

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Desk, bed sheets

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

Desk, bed sheets

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Desk, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Double Room, 2 Queen Beds

Basic Double Room, 2 Queen Beds

Basic Double Room, 2 Queen Beds

9.4 out of 10
Exceptional
(60 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room-Hearing Accessible

Towels

King Room-Hearing Accessible

  • Sleeps 2

View all photos for Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

Towels

Guest Room With 1 King Bed, Roll-in Shower-Mobility/Hearing Accessible

  • Sleeps 2

View all photos for King Room With Tub-Mobility Accessible

Bathroom

King Room With Tub-Mobility Accessible

  • Sleeps 2

View all photos for Guest Room With 2 Queen Beds And Walk In Shower

Towels

Guest Room With 2 Queen Beds And Walk In Shower

  • Sleeps 4

View all photos for Room With Two Queen Beds-Hearing Accessible

Towels

Room With Two Queen Beds-Hearing Accessible

  • Sleeps 4

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4

View all photos for Guest Room With 2 Queen Beds And Tub-Mobility Accessible

Towels

Guest Room With 2 Queen Beds And Tub-Mobility Accessible

  • Sleeps 4

King Room With Walk-in Shower

  • Sleeps 2

Similar properties

Reception
Hampton Inn Chicago/Naperville
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 1,001 reviews
The price is AU$146
includes taxes & fees
28 Dec - 29 Dec
Hampton Inn Chicago/Naperville

About the area

Naperville

With a stay at Tru by Hilton Naperville Chicago in Naperville, you'll be within a 5-minute drive of Topgolf and Odyssey Fun World. .This hotel is 3.2 mi (5.1 km) from Northwestern Medicine Proton Center and 3.4 mi (5.4 km) from Heritage Woods.

What's nearby

  • Topgolf - 2 min drive - 1.1 km
  • Donald E. Stephens Convention Center - 35 min drive - 49.7 km
  • Michigan Avenue - 45 min drive - 60.7 km
  • McCormick Place - 47 min drive - 63.2 km
  • Wrigley Field - 52 min drive - 66.5 km

Getting around

  • Naperville Route 59 Station - 9 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Cracker Barrel - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Panera Bread - ‬8 min walk
  • ‪Wendy's - ‬9 min walk

About this property

Tru by Hilton Naperville Chicago

Hotel in Naperville with free breakfast and a fitness center
Tru by Hilton Naperville Chicago offers 121 accommodations. 50-inch Smart televisions come with satellite channels. Bathrooms include bathtubs or showers. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Stay in one of 121 guestrooms featuring Smart televisions. Satellite television is provided for your entertainment. Bathrooms with bathtubs or showers are provided. Conveniences include desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an indoor pool and a fitness center.
A complimentary buffet breakfast is served daily.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per stay (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per stay (maximum USD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton Naperville
Tru by Hilton Naperville Chicago Hotel
Tru by Hilton Naperville Chicago Naperville
Tru by Hilton Naperville Chicago Hotel Naperville

Tru by Hilton Naperville Chicago Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 584 out of 896 reviews
Rating 8 - Good. 170 out of 896 reviews
Rating 6 - Okay. 74 out of 896 reviews
Rating 4 - Poor. 29 out of 896 reviews
Rating 2 - Terrible. 39 out of 896 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tenn

Stayed 1 night in Sep 2025

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in what seemed like an industrial area, surrounded by semis. Our sheets smelled like sweat. Bit disappointed.
Stayed 1 night in Sep 2025

10/10 Excellent

Maurice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!!!
Stayed 2 nights in Sep 2025

4/10 Poor

Miriam

Travelled with family
Disliked: Cleanliness, staff & service

Dirty and unprofessional front desk

Bathroom floors had a lot of hairs. The shower had the corner shelf for shaving leg busted. The front desk lady was too busy on her cell phone when we checked out that she didn’t talk to us outside of asking for our room number. Very rude and unprofessional! She should work instead of being on the cell phone.
Stayed 1 night in Sep 2025

10/10 Excellent

Eva

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay at the Tru. It is perfect for a business traveler, however maybe not so great for people who need a lot of amenities. Things that they do not have that conventional hotels do: closets, dressers or safes. They do have mini fridge that worked very well. My room was very spacious and I can not stress enough the cleanliness of the rooms, property, and facility in general. I really appreciate the absence of carpeting in place of laminate flooring. I even accidentally saw the kitchen where their breakfast was prepared and it was exceptionally clean and well organized. The gym is small but gets the job done. It's not the most soundproof place but luckily, all the guests were courteous and quiet, especially at night. The staff is friendly and works hard to accommodate guests. The hotel management does an excellent job with hiring and training. I would stay again and at other properties.
Stayed 5 nights in Sep 2025

6/10 Okay

ROBERT, Readstown

Liked: Cleanliness, staff & service
Property is under renovation. They’re still working on the exterior. However, the rooms have been redone and they are great!
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Angela

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room smelled like mildew and there was a spill when we walked in, as if all surfaces weee not cleaned. The breakfast was very limited and not appetizing.
Stayed 1 night in Sep 2025

8/10 Good

Jeffrey

Liked: Cleanliness, property conditions & facilities
Breakfast was ok. Not a lot of options. Everything was newer, that made it nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Bharathan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed with family for night. Room was spacious and clean. No complaints. My rating is 10/10.
Stayed 1 night in Aug 2025

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great!
Stayed 1 night in Aug 2025

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 stars and will return

Clean, well designed, quiet, comfortable.
Stayed 1 night in Aug 2025

8/10 Good

Patricia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities
Stayed 3 nights in Aug 2025

10/10 Excellent

Dumitru

Stayed 1 night in Aug 2025

10/10 Excellent

Ulagammal

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super cool!

Liked the two day stay in Tru by Hilton. Very clean, spacious and comfortable. Friendly staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Andre

Stayed 2 nights in Aug 2025

8/10 Good

Girivasan

Stayed 1 night in Aug 2025

10/10 Excellent

Sivakumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Nice place for stay
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds good stuff great area
Stayed 1 night in Aug 2025

10/10 Excellent

Makenzie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, good free breakfast, clean and bright “boutique” style hotel.
Stayed 2 nights in Aug 2025

2/10 Terrible

Charles

Stayed 1 night in Aug 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
I came back from a long day helping family and was not given towels. Too late in the evening to go and ask... disappointed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Parish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025