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Thompson Chicago, by Hyatt

Photo gallery for Thompson Chicago, by Hyatt

Meeting facility
Creator video - submitted by Girls Trip
Lobby
Lobby
Restaurant

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View map
21 East Bellevue, Chicago, IL, 60611
  • Place, State Street
    ‪2 min walk‬
  • Place, Michigan Avenue
    ‪3 min walk‬
  • Place, Water Tower Place
    ‪8 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪34 min drive‬

Room options

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(27 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Accessible (Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds, Accessible (Shower)

9.0 out of 10
Wonderful
(14 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds

9.0 out of 10
Wonderful
(38 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, Lake View

Room, 2 Double Beds, Lake View

Room, 2 Double Beds, Lake View

9.8 out of 10
Exceptional
(16 reviews)
  • Lake view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, Accessible (Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, Accessible (Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite

8.4 out of 10
Very good
(8 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Lake View

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Lake View

9.0 out of 10
Wonderful
(12 reviews)
  • Lake view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed

9.0 out of 10
Wonderful
(135 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Lake View (Shower)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed, Accessible, Lake View (Shower)

9.0 out of 10
Wonderful
(6 reviews)
  • Lake view
  • 31 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Loft (Skyline Suite)

  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Penthouse (Suite)

Premium bedding, pillow-top beds, minibar, in-room safe

Penthouse (Suite)

  • 48 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Penthouse, Terrace

Premium bedding, pillow-top beds, minibar, in-room safe

Penthouse, Terrace

  • 61 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite (Thompson)

  • 62 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(40 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds (High Floor)

Premium bedding, pillow-top beds, minibar, in-room safe

Room, 2 Double Beds (High Floor)

8.4 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Chicago

With a stay at Thompson Chicago, by Hyatt in Chicago (Downtown Chicago), you'll be steps from State Street and 4 minutes by foot from Michigan Avenue. .This luxury hotel is 0.4 mi (0.7 km) from Lake Michigan and 1.2 mi (1.9 km) from Chicago Riverwalk.

What's nearby

  • State Street - 2 min walk - 0.2 km
  • Michigan Avenue - 3 min walk - 0.3 km
  • Oak Street Beach - 5 min walk - 0.5 km
  • Water Tower Place - 8 min walk - 0.7 km
  • 875 North Michigan Avenue - 8 min walk - 0.7 km

Getting around

  • Chicago Van Buren Street Station - 4 min drive
  • Clark-Division Station - 7 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 48 min drive

Restaurants

  • ‪Gibsons Bar & Steakhouse - ‬1 min walk
  • ‪Lou Malnati's Pizzeria - ‬2 min walk
  • ‪Dublin's Bar And Grill - ‬1 min walk
  • ‪Hugo's Frog Bar & Fish House - ‬1 min walk
  • ‪La Colombe Coffee Roasters - ‬3 min walk

About this property

Thompson Chicago, by Hyatt

Thompson Chicago, by Hyatt offers 247 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. 46-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 247 guestrooms featuring iPod docking stations and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and tour/ticket assistance. Additional features at this hotel include discounted use of a nearby fitness facility and a banquet hall.
Enjoy a meal at Tavern on Rush or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Chicago? This hotel has facilities measuring 8999 square feet (836 square meters), including conference space.
Tavern on Rush - Onsite fine-dining restaurant.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 80 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Tavern on Rush

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8,999 square feet of conference space
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 22 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per stay
  • Resort fee: USD 29.50 per accommodation, per night
The resort fee includes:
  • Faxes
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 80 per night (in/out privileges)
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property

Property is also known as

Chicago Thompson
Thompson Chicago
Thompson Hotel
Thompson Hotel Chicago
Thompson Chicago Hotel

Thompson Chicago, by Hyatt Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1014 out of 1370 reviews
Rating 8 - Good. 196 out of 1370 reviews
Rating 6 - Okay. 89 out of 1370 reviews
Rating 4 - Poor. 35 out of 1370 reviews
Rating 2 - Terrible. 36 out of 1370 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Teresa

Stayed 4 nights in Nov 2025

10/10 Excellent

Justin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location!
Stayed 2 nights in Jan 2026

10/10 Excellent

Kurtis

Stayed 4 nights in Jan 2026

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location and wonderful staff
Stayed 2 nights in Jan 2026

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice room Comfortable
Stayed 2 nights in Feb 2026

10/10 Excellent

Shavon

Liked: Cleanliness, staff & service, amenities
I absolutely loved the Thompson hotel! The staff very professional and friendly and everything outside of the hotel is literally steps away at your convenience. My room and view of the city was beautiful
Stayed 1 night in Feb 2026

10/10 Excellent

Leigh

Stayed 3 nights in Feb 2026

10/10 Excellent

Ioannis, Glenview

Stayed 1 night in Jan 2026

10/10 Excellent

Rebecca

Sean st the
Stayed 2 nights in Jan 2026

4/10 Poor

Joseph

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was ok but headboard tattered and worn and hvac and plumbing in need of repair. Heat was turned off upon my arrival so room took a while to warm up and heater is very loud. Goes on and off all night. Probably due to the odd layout of the room. On the 6th floor which isn’t a great floor as view is directly of hvac systems right outside od window. Plumbing in sink needs adjustment. Very cold water unless cold is entirely off. Service was nice. Complimentary coffee in lobby would be preferred to espresso machine but espresso was decent. I normally stay at the Viceroy but thought to try this. It was ok but hvac kept me up most of the night. Not ready to rule out Thompson brand yet but first impression wasn’t great. I did like the hardwood floors.
Stayed 1 night in Jan 2026

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, amenities
Hotel is in a prime location in Chicago! The customer service was also immaculate everyone is so sweet & accommodating - will definitely be staying at the Thompson for my next trip to Chitown!
Stayed 7 nights in Jan 2026

10/10 Excellent

Jamie

Stayed 1 night in Jan 2026

10/10 Excellent

Jaime

Stayed 6 nights in Dec 2025

10/10 Excellent

Luis

Stayed 1 night in Jan 2026

10/10 Excellent

Tracy

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Colby

Stayed 1 night in Jan 2026

10/10 Excellent

Karen

Stayed 1 night in Jan 2026

10/10 Excellent

John, Florissant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 5 nights in Dec 2025

6/10 Okay

Casey

Liked: Cleanliness, staff & service, room comfort
The lobby smelled like sewage and the water was not consistently hot for showers.
Stayed 2 nights in Dec 2025

10/10 Excellent

Luke

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean and functional rooms. Valet and staff were incredibly kind.
Stayed 2 nights in Jan 2026

10/10 Excellent

Brittney

Stayed 1 night in Jan 2026

6/10 Okay

Jhee anne

Room was average. Can hear h
Stayed 5 nights in Oct 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Love the restaurant and bar, staff was friendly and helpful
Stayed 2 nights in Jan 2026

10/10 Excellent

Nancy

Stayed 3 nights in Jan 2026