The Royal Sonesta Chicago Downtown

4.0 star property

Photo gallery for The Royal Sonesta Chicago Downtown

Exterior
Creator video - submitted by TravelerAaron
Outdoor wedding area
View from room
Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
71 E Wacker Dr, Chicago, IL, 60601
  • Place, Chicago Riverwalk
    ‪1 min walk‬
  • Place, Michigan Avenue
    ‪2 min walk‬
  • Place, Millennium Park
    ‪5 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪25 min drive‬

Room options

Superior Suite, 1 King Bed (State, Hearing)

  • 139 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Lasalle, King, Hearing Accesible)

  • 89 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Accessible (State, King, Roll-in Shower)

  • 139 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 King Bed (State)

  • 139 sq m
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • 89 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(16 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed (Columbus)

7.0 out of 10
Good
(2 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(104 reviews)
  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Suite, 1 King Bed (Royal)

  • 89 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed (Family)

  • 72 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(12 reviews)
  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(29 reviews)
  • 41 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Accessible

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 King Bed (Hearing)

  • 89 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed (Fitness)

  • 72 sq m
  • Sleeps 3
  • 1 King Bed

Superior Studio, 1 King Bed, Accessible (Columbus, Roll-In Shower)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 72 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 89 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Skyline)

  • 139 sq m
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 King Bed (LaSalle)

  • 89 sq m
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(49 reviews)
  • 41 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Queen Beds, Accessible (Royal, Hearing)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 1 King Bed, Accessible (Royal, Tub)

10.0 out of 10
Exceptional
(5 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Queen Beds, River View

9.4 out of 10
Exceptional
(46 reviews)
  • 46 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Queen Beds, Accessible (Royal, Tub)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Multiple Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 157 sq m
  • Sleeps 5
  • 2 King Beds

Suite, 2 Bedrooms (Michigan, King, Hearing Accesible)

  • 157 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

Similar properties

About the area

Chicago

With a stay at The Royal Sonesta Chicago Downtown, you'll be centrally located in Chicago, steps from Chicago Riverwalk and Michigan Avenue. .This hotel is 0.5 mi (0.8 km) from Millennium Park and 1 mi (1.6 km) from Grant Park.

What's nearby

  • Chicago Riverwalk - 1 min walk - 0.1 km
  • Michigan Avenue - 2 min walk - 0.2 km
  • Chicago Theatre - 3 min walk - 0.3 km
  • Millennium Park - 5 min walk - 0.4 km
  • Grant Park - 13 min walk - 1.1 km

Getting around

  • Randolph-Wabash Station - 4 min walk
  • Millennium Station - 6 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 40 min drive

Restaurants

  • ‪LH Rooftop - ‬1 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬4 min walk
  • ‪Chicago Brewhouse - ‬2 min walk
  • ‪The Terrace at Trump - ‬4 min walk
  • ‪Smashburger - ‬2 min walk

About this property

The Royal Sonesta Chicago Downtown

Riverfront hotel with a 24-hour fitness center and a 24-hour front desk
The Royal Sonesta Chicago Downtown offers 381 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters. 37-inch plasma televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 381 individually decorated guestrooms, featuring refrigerators and plasma televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including wireless internet access (surcharge) and concierge services. Additional amenities at this Art Deco hotel include wedding services and a ballroom.
Enjoy a satisfying meal at Hoyt's Chicago serving guests of The Royal Sonesta Chicago Downtown. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Chicago? This hotel has 16000 square feet (1486 square meters) of space consisting of conference space and 18 meeting rooms.
Hoyt's Chicago - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 58 per night)
  • Valet parking on site (USD 78 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hoyt's Chicago

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,000 square feet of conference space
  • 18 meeting rooms
  • Business centre

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Front entrance ramp
  • Handrails in stairways (89 centimetre high)
  • Lift (84 centimetre wide door)
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (77 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 39 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per stay
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 32 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for wireless internet in public areas: USD 0.00 per day (rates may vary)
  • Valet parking fee: USD 78 per night (in/out privileges)
  • Offsite parking fee: USD 58 per night (4 mi away)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Chicago Grand Wyndham
Wyndham Chicago Grand
Wyndham Chicago Grand Riverfront
Wyndham Grand Chicago Riverfront
Wyndham Grand Riverfront
Wyndham Grand Chicago Riverfront Hotel
Wyndham Grand Riverfront Hotel Chicago
71 Hotel Chicago
Hotel 71 Chicago
Wyndham Grand Riverfront Hotel

The Royal Sonesta Chicago Downtown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2482 out of 3196 reviews
Rating 8 - Good. 427 out of 3196 reviews
Rating 6 - Okay. 150 out of 3196 reviews
Rating 4 - Poor. 56 out of 3196 reviews
Rating 2 - Terrible. 81 out of 3196 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is centrally located, easy walk to shops and restaurants. The hotel rooms are spacious, clean, modern, and very comfortable. The negatives - a new policy where they tried to charge me $50 for early check in (of course, I turned it down and I was only trying to check in one hour early), and the WiFi connection was awful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gilliette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was a small portion compared to the price being charged but the food was good. Spacious Rooms with Amazing views. staff and professional and super helpful!
Stayed 3 nights in Sep 2025

10/10 Excellent

Cleveland

Stayed 3 nights in Sep 2025

10/10 Excellent

Cleveland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and clean, staff was very polite and helpful, hotel location is convenient
Stayed 3 nights in Sep 2025

10/10 Excellent

Estefania Velez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones impecables con un vista magnífica, en la mejor zona turística y cerca de estaciones de metro, regresaré a este hotel en cada viaje a Chicago!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Aylin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area
Stayed 2 nights in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Sep 2025

10/10 Excellent

Ronyka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I arrived, I knew this was going to be a special experience. The hotel itself is beautiful, clean, and welcoming, but what truly set my stay apart was the staff. Every single person I encountered went above and beyond to make me feel comfortable and valued. The check-in process was smooth and efficient, my room was spotless with thoughtful details, and any request I had was met with genuine kindness and professionalism. It’s clear that the team here takes great pride in not only maintaining the hotel but also creating a warm and inviting atmosphere for their guests. I left feeling refreshed and well cared for, and I can’t wait to return. I highly recommend this hotel to anyone looking for outstanding service and a truly memorable stay.
Stayed 3 nights in Sep 2025

2/10 Terrible

jacqueline

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The good: the location is great and we paid for a river view room which did have a very beautiful view and the room was spacious for downtown Chicago. That is where the good ends. The river view was beautiful but we were on the 14th floor and the outdoor noise the whole night was intense so we did not get much sleep. The bathroom was old and smelled of mold. When I tried showering there were roaches coming up the drain. We left and messaged the hotel to let them know they had an issue and instead of apologizing they asked if I reported it while I was there. No, I left immediately and was grossed out! I would not stay here again.
Stayed 1 night in Sep 2025

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wish the hotel had a pool
View from our room
Stayed 4 nights in Sep 2025

10/10 Excellent

Yana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for those who like walking. Clean and spacious rooms. Excellent service.
Stayed 3 nights in Sep 2025

10/10 Excellent

Enis

Stayed 2 nights in Sep 2025

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Centrally located easy access to absolutely everything.
Stayed 3 nights in Sep 2025

10/10 Excellent

Shelley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great city. Great hotel and awesome location
Stayed 1 night in Sep 2025

4/10 Poor

Jessica

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff seemed bothered and unhelpful. Hotel condition was subpar - not at all worth the price.
Stayed 1 night in Sep 2025

10/10 Excellent

Kelvin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Damien

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities
Great
Stayed 2 nights in Sep 2025

10/10 Excellent

Heidi, Orlando

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a perfect view straight down the Chicago River! FABULOUS! Staff was kind and helpful. We walked everywhere we wanted to go. I couldn’t recommend this hotel enough! I’m ready to go back!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Lawrence John Castrovinci

Stayed 3 nights in Sep 2025

10/10 Excellent

Savanah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great. Location is excellent for trains, buses and landmarks. Right in the riverwalk, it was a great location to walk to all the attractions we wanted to see. Only complaint is there should be some attention paid to the bathroom. Mold and mildew in shower and paint peeling off walls. Other than that room was nice and spacious.
Stayed 3 nights in Sep 2025

10/10 Excellent

Karnell

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasurable stay
Stayed 1 night in Sep 2025