The Royal Sonesta Chicago Downtown

4.0 star property

Photo gallery for The Royal Sonesta Chicago Downtown

Exterior
Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe
Outdoor wedding area
View from room
Ballroom

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available
  • Gym
  • Free WiFi
  • 24/7 front desk

Explore the area

View map
71 E Wacker Dr, Chicago, IL, 60601
  • Chicago Riverwalk
    ‪1 min walk‬
  • Michigan Avenue
    ‪2 min walk‬
  • Millennium Park
    ‪5 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪24 min drive‬

Room options

Deluxe Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(10 reviews)
  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Family)

  • 72 sq m
  • Sleeps 4
  • 1 King Bed

Superior Suite, 1 King Bed (Royal)

  • 89 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(90 reviews)
  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed (Columbus)

7.0 out of 10
Good
(2 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(15 reviews)
  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Superior Suite, 1 King Bed, River View

10.0 out of 10
Exceptional
(1 review)
  • 89 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 King Bed (State)

  • 139 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Accessible (State, King, Roll-in Shower)

  • 139 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Lasalle, King, Hearing Accesible)

  • 89 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 King Bed (State, Hearing)

  • 139 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms (Michigan, King, Hearing Accesible)

  • 157 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

Premier Room, 2 Queen Beds, Accessible (Royal, Tub)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 2 Queen Beds, River View

9.4 out of 10
Exceptional
(39 reviews)
  • 46 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 1 King Bed, Accessible (Royal, Tub)

10.0 out of 10
Exceptional
(5 reviews)
  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Queen Beds, Accessible (Royal, Roll-In Shower)

  • 41 sq m
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 2 Queen Beds, Accessible (Royal, Hearing)

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(48 reviews)
  • 41 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Superior Suite, 1 King Bed (LaSalle)

  • 89 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Skyline)

  • 139 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

  • 89 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 72 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Superior Studio, 1 King Bed, Accessible (Columbus, Roll-In Shower)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed (Fitness)

  • 72 sq m
  • Sleeps 3
  • 1 King Bed

Superior Suite, 1 King Bed (Hearing)

  • 89 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(26 reviews)
  • 41 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, Multiple Beds, Accessible

  • 157 sq m
  • Sleeps 5
  • 2 King Beds

Similar properties

About the area

Chicago

With a stay at The Royal Sonesta Chicago Downtown, you'll be centrally located in Chicago, steps from Chicago Riverwalk and Michigan Avenue. .This hotel is 0.5 mi (0.8 km) from Millennium Park and 1 mi (1.6 km) from Grant Park.

What's nearby

  • Chicago Riverwalk - 1 min walk - 0.0 km
  • Michigan Avenue - 2 min walk - 0.2 km
  • Millennium Park - 5 min walk - 0.4 km
  • Grant Park - 13 min walk - 1.1 km
  • Navy Pier - 4 min drive - 2.5 km

Getting around

  • Randolph-Wabash Station - 4 min walk
  • Millennium Station - 6 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 40 min drive

Restaurants

  • ‪LH Rooftop - ‬3 min walk
  • ‪The Royal Sonesta Chicago Downtown - ‬1 min walk
  • ‪Base Bar - ‬2 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪Travelle Kitchen + Bar - ‬7 min walk

About this property

The Royal Sonesta Chicago Downtown

Art Deco hotel with a 24-hour fitness center and a 24-hour front desk
The Royal Sonesta Chicago Downtown offers 381 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters. 37-inch plasma televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 381 individually decorated guestrooms, featuring refrigerators and plasma televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including wireless internet access (surcharge) and concierge services. Additional amenities at this Art Deco hotel include wedding services and a ballroom.
Enjoy a satisfying meal at Hoyt's Chicago serving guests of The Royal Sonesta Chicago Downtown. Wrap up your day with a drink at the bar/lounge.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Chicago? This hotel has 16000 square feet (1486 square meters) of space consisting of conference space and 18 meeting rooms.
Hoyt's Chicago - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 58 per night)
  • Valet parking on site (USD 78 per night)

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hoyt's Chicago

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16,000 square feet of conference space
  • 18 meeting rooms
  • Business centre

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Front entrance ramp
  • Handrails in stairways (89 centimetre high)
  • Lift (84 centimetre wide door)
  • Thin carpet in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (77 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 39 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch plasma TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25 per stay
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 32 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for wireless internet in public areas: USD 0.00 per day (rates may vary)
  • Valet parking fee: USD 78 per night
  • Nearby parking fee: USD 58 per night
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Chicago Grand Wyndham
Wyndham Chicago Grand
Wyndham Chicago Grand Riverfront
Wyndham Grand Chicago Riverfront
Wyndham Grand Riverfront
Wyndham Grand Chicago Riverfront Hotel
Wyndham Grand Riverfront Hotel Chicago
71 Hotel Chicago
Hotel 71 Chicago
Wyndham Grand Riverfront Hotel

The Royal Sonesta Chicago Downtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2153 out of 2821 reviews
Rating 8 - Good. 393 out of 2821 reviews
Rating 6 - Okay. 139 out of 2821 reviews
Rating 4 - Poor. 59 out of 2821 reviews
Rating 2 - Terrible. 77 out of 2821 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Niki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location for sight seeing is ideal. You are a few steps away from Riverwalk, walking distance to Millennium Park and really close to Magnificent Mile for shopping. The staff is amazing. The general manager was super helpful. My favorite person is Lucas. Ask for recommendation for restaurant from Lucas. He knows everything.
Stayed 3 nights in May 2025

10/10 Excellent

Alberto

Stayed 1 night in May 2025

10/10 Excellent

Min

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good!
Stayed 2 nights in May 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is centrally located from all main attractions, shopping, and restaurants. The staff was friendly and helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Jasmin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great! We were able to do more walking to locations then the hassle of needing an uber
Stayed 2 nights in May 2025

10/10 Excellent

monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hoto

Excelente hotel, súper ubicado y habitación moderna y amplia
Stayed 2 nights in May 2025

10/10 Excellent

Whitney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in May 2025

10/10 Excellent

Don

Stayed 5 nights in May 2025

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything thing was excellent especially the staff
Stayed 2 nights in May 2025

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in May 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too damn expensive

Great stay!!! Destination fee, parking and incidental fee too expensive!!!
Stayed 2 nights in May 2025

10/10 Excellent

Philippe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time that my daughter, granddaughter and I have stayed at the Royal Sonesta Hotel. The location is perfect and the staff is friendly and welcoming. I highly recommend this hotel
Stayed 3 nights in May 2025

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Great location! Nice staff and spacious rooms. Beautiful view of the river
Stayed 1 night in Apr 2025

8/10 Good

Tiara

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Mar 2025

10/10 Excellent

angelita, sulphur

Stayed 5 nights in Apr 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay, but rude neighbor for 1 night of 5

The overall stay was very nice and the staff was great. Our first day/night of the stay was a little bumpy due to our next door neighbor guest. I had to call the front desk two times due to loud and foul yelling and then for cigarette smoke. We had an adjoining doorway, so the noise and smell came right through. They sent security two times and finally asked the guest to leave, who had been there a month we found out. Learned the room was in horrible condition. Note to RS, if you have a guest staying longer than a week and they do not let housekeeping in - you have a problem. Every hotel should check a guest room if they are there a week or more and no one has had access to the room,
Stayed 5 nights in May 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Anahiz

Stayed 4 nights in May 2025

10/10 Excellent

Jeanette

Stayed 3 nights in May 2025

8/10 Good

Genevieve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very well-situated, immaculately clean and comfortable. The staff is welcoming, efficient and professional—special shout out to Juan and the rest of the breakfast staff at Hoyt’s. The only things I did not like about the hotel were the lack of room service, the rain shower-type shower head (which makes it challenging to take a shower when you don’t want to wash your hair) and certain of the characteristics of the breakfast choices (a la carte breakfast is served at Hoyt’s, portions are large and there are a lot of choices, but the items are pricy and I found that I wanted to modify many of the dishes by eliminating various elements—I would recommend to Hoyt’s that it expand its side dish menu to include a few more smaller-portioned and plainer items like single eggs, fruit cup, etc.), but these things did not affect my experience to any significant degrees overall, it was a great stay and I would not hesitate to stay there again when next I am in Chicago.
Stayed 4 nights in May 2025

10/10 Excellent

Tawnya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!

Great location!! Walkable to almost everything you’d like to see downtown. Comfy bed and nice bathroom!! I would definitely stay again :)
Stayed 3 nights in May 2025

8/10 Good

Andrés

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Staff were very polite.
Stayed 11 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Giang

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was missing chair and tv didn’t work upon arrival. Staff is rude and not very friendly.
Stayed 3 nights in May 2025