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MainStay Suites Northbrook Wheeling

2.5 star property

Photo gallery for MainStay Suites Northbrook Wheeling

Lounge
Point of interest
Point of interest
Point of interest
Premium bedding, pillow-top beds, desk, laptop workspace

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View map
8000 Capitol Drive, Wheeling, IL, 60090
  • Place, Isaak Walton Park
    ‪3 min drive‬
  • Place, Prospect Heights City Hall
    ‪4 min drive‬
  • Place, Heritage Park
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower) | Bathroom

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub) | Bathroom

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking

7.6 out of 10
Good
(7 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Wheeling

Located in Wheeling, MainStay Suites Northbrook Wheeling is in the business district, within a 10-minute drive of Chevy Chase Country Club and Kohl Children's Museum. .This hotel is 8.6 mi (13.8 km) from Allstate Arena and 9 mi (14.5 km) from Rivers Casino.

What's nearby

  • Isaak Walton Park - 4 min drive - 2.9 km
  • Prospect Heights City Hall - 5 min drive - 2.8 km
  • River Trail Nature Center - 5 min drive - 4.7 km
  • Rob Roy Golf Course - 5 min drive - 3.2 km
  • Heritage Park - 7 min drive - 3.9 km

Getting around

  • Prospect Heights Station - 3 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 17 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Yu’s Mandarin - ‬4 min drive
  • ‪Union Ale House - ‬8 min walk
  • ‪Fry the Coop - ‬3 min drive
  • ‪Dunkin' - ‬4 min drive

About this property

MainStay Suites Northbrook Wheeling

MainStay Suites Northbrook Wheeling offers 141 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 141 guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Your pillowtop bed comes with premium bedding. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include a picnic area, barbecue grills, and a vending machine.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Built in 2000
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 10 per pet (varies based on length of stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hawthorn Suites Northbrook
Hawthorn Suites Northbrook Wheeling
Hawthorn Suites Wheeling
Hawthorn Suites Wyndham Northbrook
Hawthorn Suites Wyndham Northbrook Hotel
Hawthorn Suites Wyndham Northbrook Hotel Wheeling
Hawthorn Suites Wyndham Northbrook Wheeling
Wyndham Northbrook
Hawthorn Suites Wyndham Northbrook Wheeling Hotel
Candlewood Suites Chicago - Wheeling Hotel Wheeling
Candlewood Wheeling
MainStay Suites Northbrook Wheeling Hotel
MainStay Suites Northbrook Wheeling Wheeling
Hawthorn Suites by Wyndham Northbrook Wheeling
MainStay Suites Northbrook Wheeling Hotel Wheeling

MainStay Suites Northbrook Wheeling Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 359 out of 998 reviews
Rating 8 - Good. 300 out of 998 reviews
Rating 6 - Okay. 145 out of 998 reviews
Rating 4 - Poor. 85 out of 998 reviews
Rating 2 - Terrible. 109 out of 998 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Julie

Stayed 8 nights in Dec 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, amenities
The room smelled like food that was left out, the first floor smelled of cat pee, we found mysterious red fluids in several places in the room and outside of it. My wife is pregnant and was super sensitive to the smell of the entire hotel. We couldn’t stay more than a night and ended up leaving before fully staying for the time we purchased. The glassware in our kitchenette was broken When we tried to check out the hotel had some kinda of emergency and we weren’t able to get ahold of the front desk person as they were dealing with 4-5 cops
Stayed 2 nights in Dec 2025

10/10 Excellent

Vitalii

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Dec 2025

6/10 Okay

marissa

Disliked: Amenities
Amenities
Stayed 3 nights in Sep 2025

6/10 Okay

marissa

Stayed 7 nights in Sep 2025

10/10 Excellent

Alyssa Marie

Liked: Cleanliness, amenities, property conditions & facilities
I would say this hotel is amazing from the front staff to the room. The room is super clean. I’m happy with it. Definitely would recommend staying here.
Stayed 3 nights in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Dvijendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

2/10 Terrible

Darryl

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Roaches. And smelly
Stayed 8 nights in Nov 2025

6/10 Okay

Michael

Stayed 1 night in Nov 2025

10/10 Excellent

Tina

Stayed 1 night in Nov 2025

10/10 Excellent

jianchao

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2025

10/10 Excellent

Malayjah

Stayed 5 nights in Jul 2025

10/10 Excellent

Luci

Stayed 1 night in Oct 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice
Stayed 7 nights in Oct 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 5 nights in Oct 2025

2/10 Terrible

Reymundo

Disliked: Cleanliness, staff & service, property conditions & facilities
First, I hate that I even have to do this, but this was flipping ridiculous. This was by far one of the most uncomfortable hotel stays I’ve experienced. I traveled from Colorado to Illinois for work. I would leave early and come back after 6PM. First off upon arrival there were roaches in my room and hair in the tub. Not the tub drain but all over the tub, the room was not clean when I arrived and my entire 2 week stay my bedding was not changed out once, the room itself was only cleaned 2Xs but only after I asked multiple times. the front desk concierge was rude and unfriendly. She smoked pot at work. I could care less about that but there’s a time and a place and work is not it, you wouldn’t drink on the job. I had to constantly ask for towels and was told I could only request towels Mon-Fri, 7-3PM and I had to bring them down to the front desk myself and wait so they could wash them and return the same ones to me stating they didn’t have extra.
Stayed 16 nights in Sep 2025

6/10 Okay

michelle

Stayed 1 night in Oct 2025

10/10 Excellent

Luci

Stayed 2 nights in Oct 2025

6/10 Okay

Mary Cydel

Business traveller
Okay for night
Stayed 1 night in Oct 2025

10/10 Excellent

Raul

Stayed 1 night in Oct 2025

6/10 Okay

Richard

Stayed 1 night in Oct 2025

2/10 Terrible

Julia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a 2.5-star hotel. Please stay away! Unsafe with police on premises every day, arresting people who live there full-time. Very sketchy clientele, the receptionist is rude and rarely in the reception area. The hallways are stained and dirty, the place is run-down, and pieces of clothing were lying on the grass and bushes, holes in window screens, dust on door frames..... You name it. The room was so dirty, and the smell in the room was just horrible. It smelled like something died in there. The toilet kept clogging, and the receptionist gave us a broken plunger, told us to fix it since "we broke it". My argument that I'm a paying guest did not convince her. She told us they have no maintenance or cleaning staff. We booked this place for 6 nights, but left after 2, no refund. We tried to get a refund for 2 days, our booking agent called the manager multiple times, but she refused and said that we can come talk to her and she'll change our room. She never even knocked on our door to try to resolve this, and every time we looked for her, she was nowhere to be found. There is also no night manager. The receptionist spent her evenings in the parking lot, hanging out with friends. Stay away. Pay a bit more and stay in an actual hotel. After just 2 days in the room, we had to wash all our clothes twice, even though we kept them in a closed suitcase, and they still smelled. Expedia needs to do better in vetting places it advertises on its site. I hold them responsible.
Stayed 6 nights in Sep 2025

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They canceled my room! I need a refund. I had to purchase a new room at 2am
Stayed 1 night in Sep 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2025