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Level Chicago - River North

4.0 star property

Photo gallery for Level Chicago - River North

Premium bedding, pillow-top beds, in-room safe, individually furnished
Premium bedding, pillow-top beds, in-room safe, individually furnished
Junior Room, 2 Bedrooms | Terrace/patio
Premium bedding, pillow-top beds, in-room safe, individually furnished
Seasonal outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View map
369 W Grand Ave, Chicago, IL, 60654
  • Place, Merchandise Mart
    ‪3 min walk‬
  • Place, State Street
    ‪10 min walk‬
  • Place, Michigan Avenue
    ‪13 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (Level)

Premium bedding, pillow-top beds, in-room safe, individually furnished

Suite (Level)

10.0 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, individually furnished

Junior Room, 2 Bedrooms

  • 77 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Executive Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Bedrooms

Full-sized fridge, microwave, oven, stovetop

Junior Suite, 2 Bedrooms

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 6
  • 1 Double Bed, 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

View all photos for Executive Room, 1 Bedroom (& Office)

Premium bedding, pillow-top beds, in-room safe, individually furnished

Executive Room, 1 Bedroom (& Office)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite (Level)

Premium bedding, pillow-top beds, in-room safe, individually furnished

Suite (Level)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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  • Pool
  • Kitchen
  • Washing machine
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4.5 out of 5, Wonderful, 477 reviews
The price is AU$325
includes taxes & fees
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About the area

Chicago

What's nearby

  • Merchandise Mart - 3 min walk - 0.3 km
  • State Street - 10 min walk - 0.9 km
  • Michigan Avenue - 13 min walk - 1.1 km
  • Chicago Theatre - 14 min walk - 1.2 km
  • Chicago Riverwalk - 15 min walk - 1.3 km

Restaurants

  • ‪East Bank Club - Grill - ‬4 min walk
  • ‪Al's #1 Italian Beef - ‬5 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Sound Bar - ‬5 min walk
  • ‪Gene & Georgetti - ‬3 min walk

About this property

Level Chicago - River North

These individually furnished accommodations include desks. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers. Additionally, rooms include washers/dryers and coffee/tea makers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided weekly.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your pillowtop bed comes with premium bedding. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including a fitness center, a seasonal outdoor pool, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and barbecue grills.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 68.30 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Late check-in subject to availability

Check-out

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

An off-leash area is available

Children and extra beds

Children are welcome

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • A pet fee will be charged
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Level Chicago River North

Level Chicago River Chicago

Level Chicago - River North Hotel

Level Chicago - River North Chicago

Level Chicago - River North Hotel Chicago

Level Chicago - River North Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 747 out of 1003 reviews
Rating 8 - Good. 130 out of 1003 reviews
Rating 6 - Okay. 60 out of 1003 reviews
Rating 4 - Poor. 30 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tania

Stayed 1 night in Feb 2026

8/10 Good

Christon

Stayed 1 night in Feb 2026

8/10 Good

Brittany

Stayed 1 night in Feb 2026

10/10 Excellent

Tobias

Stayed 2 nights in Feb 2026

10/10 Excellent

Jacob

Stayed 3 nights in Feb 2026

2/10 Terrible

Gabriel

Liked: Cleanliness, property conditions & facilities
I checked out a day before and I requested a refund. No one has refunded me yet. Might stay at the level was horrible. There was a fight in the next apartment next to me which caused me not to feel comfortable or safe and not to sleep the moment I woke up the next morning I checked out, but I will still charge for two days. I want a refund for both days this was super important nights for me and my fiancé. He was going to propose to me and this is what took place a very horrible night
Stayed 2 nights in Feb 2026

10/10 Excellent

Floyd

Stayed 2 nights in Dec 2025

10/10 Excellent

Destiny

Stayed 1 night in Feb 2026

10/10 Excellent

Savannah

Stayed 1 night in Feb 2026

10/10 Excellent

Aleekia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything , cleanliness , hospitality 10/10 5 stars
Stayed 1 night in Feb 2026

10/10 Excellent

Lizbeth

Stayed 1 night in Feb 2026

10/10 Excellent

alaina

Stayed 1 night in Feb 2026

10/10 Excellent

Leslie

Stayed 1 night in Oct 2025

10/10 Excellent

Javier

Liked: Cleanliness
Great
Stayed 2 nights in Feb 2026

10/10 Excellent

Alexus

Stayed 1 night in Jan 2026

10/10 Excellent

JerVelle

Stayed 1 night in Jan 2026

10/10 Excellent

Howard

Stayed 1 night in Jan 2026

10/10 Excellent

Marija

Stayed 2 nights in Jan 2026

10/10 Excellent

Cameron

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2026

2/10 Terrible

Patrick D

The charge me for a tv that was broke already when I checked inside the room the day I checked out they charge me $400 dollars for damage room and I didn’t break nothing inside the room
Stayed 3 nights in Jan 2026

10/10 Excellent

Gracie

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Would come again.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jessica

Stayed 1 night in Oct 2025

10/10 Excellent

Adelina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a great stay!! Affordable and has great amenities. Beautiful 'hotel' rooms that feel like condos. Such great views, and the front desk staff was incredible. Ericka particularly was very helpful. I will be planning to stay here again!
Stayed 1 night in Jan 2026

8/10 Good

Patrick D

Stayed 4 nights in Jan 2026

10/10 Excellent

Patrick D

Nice rooms great service
Stayed 3 nights in Jan 2026