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Level Chicago - River North

4.0 star property

Photo gallery for Level Chicago - River North

Premium bedding, pillow-top beds, in-room safe, individually furnished
Suite (Level) | Living area
Outdoor spa tub
Premium bedding, pillow-top beds, in-room safe, individually furnished
Premium bedding, pillow-top beds, in-room safe, individually furnished

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Kitchen

Explore the area

View map
369 W Grand Ave, Chicago, IL, 60654
  • Place, Merchandise Mart
    ‪5 min walk‬
  • Place, Michigan Avenue
    ‪13 min walk‬
  • Place, Chicago Riverwalk
    ‪15 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Junior Suite, 2 Bedrooms

Full-sized fridge, microwave, oven, stovetop

Junior Suite, 2 Bedrooms

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 6
  • 1 Double Bed, 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Bedroom (& Office)

Premium bedding, pillow-top beds, in-room safe, individually furnished

Executive Room, 1 Bedroom (& Office)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Executive Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(2 reviews)
  • 95 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (Level)

Premium bedding, pillow-top beds, in-room safe, individually furnished

Suite (Level)

7.6 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Deluxe Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 52 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom

Premium bedding, pillow-top beds, in-room safe, individually furnished

Executive Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Level)

Premium bedding, pillow-top beds, in-room safe, individually furnished

Suite (Level)

10.0 out of 10
Exceptional
(4 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 2 Bedrooms

Premium bedding, pillow-top beds, in-room safe, individually furnished

Junior Room, 2 Bedrooms

  • 77 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.6 out of 5, Wonderful, 308 reviews
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About the area

Chicago

A stay at Level Chicago - River North places you in the heart of Chicago, within a 10-minute walk of Merchandise Mart and State Street. .This hotel is 0.8 mi (1.4 km) from Michigan Avenue and 0.9 mi (1.5 km) from Chicago Riverwalk.

What's nearby

  • Merchandise Mart - 5 min walk - 0.4 km
  • Michigan Avenue - 13 min walk - 1.1 km
  • Chicago Theatre - 14 min walk - 1.2 km
  • Chicago Riverwalk - 15 min walk - 1.3 km
  • Millennium Park - 19 min walk - 1.6 km

Getting around

  • Chicago Halsted Station - 4 min drive
  • Merchandise Mart Station - 8 min walk
  • Chicago Midway Airport (MDW) - 30 min drive

Restaurants

  • ‪East Bank Club - Grill - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪The Hampton Social - ‬4 min walk
  • ‪Gene & Georgetti - ‬3 min walk
  • ‪Ground Up Coffee + Bites - ‬5 min walk

About this property

Level Chicago - River North

Hotel with a seasonal outdoor pool, a short walk to Merchandise Mart
Level Chicago - River North offers 99 accommodations with washers/dryers and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers.

This Chicago hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 99 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your pillowtop bed comes with premium bedding. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including a fitness center, a seasonal outdoor pool, and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and barbecue grills.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 68.30 per night)
  • Wheelchair-accessible parking available

Things to do

  • Bicycle rentals
  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washing machine/dryer
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Meal delivery service
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
An off-leash area is available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per night
  • Destination fee: USD 22.32 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 68.30 per night (in/out privileges)
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from May 01 to September 30

Property is also known as

Level Chicago River North
Level Chicago River Chicago
Level Chicago - River North Hotel
Level Chicago - River North Chicago
Level Chicago - River North Hotel Chicago

Level Chicago - River North Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 508 out of 706 reviews
Rating 8 - Good. 95 out of 706 reviews
Rating 6 - Okay. 52 out of 706 reviews
Rating 4 - Poor. 25 out of 706 reviews
Rating 2 - Terrible. 26 out of 706 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Meggan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Erica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has everything to offer and more….. including a full gym, steam room, and sauna that’s available for your use.
Outside Jacuzzi
Spa and sauna
Full gym/ mirror
View at night from our unit
Stayed 1 night in Jun 2025

10/10 Excellent

Peyton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place been here many times
Stayed 2 nights in Apr 2025

6/10 Okay

Adrian

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The facilities were amazing and we certainly used them well, the room was clean and nice, however the shower in the room had almost zero pressure so it was difficult to feel clean. The location is ok, but not as central as we would have liked - we needed to take Uber/Lyft everywhere as it was slightly too far to walk
Stayed 4 nights in May 2025

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was spacious and gorgeous.
Stayed 1 night in Jun 2025

10/10 Excellent

Gabrielle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Level was AMAZING! The staff was super friendly and the hotel was safe for a girls trip. All of the amenities were gorgeous.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jacquee

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff friendliness
Stayed 3 nights in Jun 2025

6/10 Okay

Qing

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
If you have signed a high floor room or room with pool view, that experience would be totally different: unfortunately, this is not our case, our room was on the 7th floor with so close distance from the other residence, to keep a certain privacy our curtain has to be done all time, otherwise we would have conversations with people opposite side! Though room is very decent and super clean! This is actually a residence not really a hotel, you can’t expect the service like in the hotel. An Expedia VIP member , doesn’t mean anything here. Must point housekeeping staff are very nice! After all, it’s everyone’s choice; value for money I would choose Airbnb, good service I would choose hotel. If I ever come back to Chicago!
Stayed 5 nights in Jun 2025

10/10 Excellent

Kristin, Breslau

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Such a lovely place with amazing rooms.
Stayed 3 nights in Jun 2025

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
I thought this property was very nice and clean. However there were some complications with over booking and we didn’t get the 2 bedroom we booked but rather separate 1 bedrooms which I was sad about. Also the jacuzzi was kind of cold but I will say the staff was the nicest they could be. The rooms were pretty and modern
Stayed 2 nights in Jun 2025

10/10 Excellent

Brionna, Schaumburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cool stay!! View are spectacular!!
Stayed 1 night in May 2025

10/10 Excellent

Thuan

Stayed 1 night in May 2025

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Carly

Stayed 2 nights in Jun 2025

8/10 Good

jay

Business traveller
Liked: Cleanliness, staff & service, room comfort

very good, but not perfect. excellent service

very nice hotel. Front desk service was EXCELLENT, but the check-in process was WAY too laborious... saved only by the general helpfulness of the front desk person. Room was very nice but the living room TV did not work properly, nor did the living room blinds work properly. They would not close.
Stayed 1 night in Jun 2025

10/10 Excellent

Lidia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff and very pleasant stay. Thank you Level!
Stayed 1 night in Jun 2025

10/10 Excellent

Angely

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Christian

Stayed 3 nights in May 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

7th Anniversary

I got just a 1 bedroom for me and my wife for our 7th yr anniversary. When we checked in, they upgraded our room to a 2 bedroom on a very high floor. When we walked in that room, we were both amazed! All the outside walls were nothing but glass. That view was crazy, plus the room had a balcony! That was one of the best rooms we have ever stayed in! We were so grateful, that set the tone for our whole anniversary! Lets just say we had a GREAT time!! Wish that room wasnt so much, i would book it on a regular! But thanks again, we really appreciated everything!!
Stayed 1 night in May 2025

10/10 Excellent

Julian

Stayed 3 nights in May 2025

4/10 Poor

Jovanna

Stayed 1 night in May 2025

10/10 Excellent

Patrice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the location. It’s my favorite place to stay when I’m in Chicago.
Stayed 1 night in May 2025

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room with a beautiful view. Stayed for two nights and I wish I would’ve stayed longer. Definitely recommend this hotel.
Stayed 2 nights in May 2025