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Hyatt Place Chicago/O'Hare Airport

3.0 star property

Photo gallery for Hyatt Place Chicago/O'Hare Airport

Exterior
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
Desk, laptop workspace, iron/ironing board, free cots/infant beds
Lobby
Breakfast, lunch and dinner served

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
6810 Mannheim Rd, Rosemont, IL, 60018
  • Allstate Arena
    ‪3 min walk‬
  • Rivers Casino
    ‪2 min drive‬
  • Donald E. Stephens Convention Center
    ‪3 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, Multiple Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, Multiple Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(9 reviews)
  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, Multiple Beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, Multiple Beds

8.4 out of 10
Very good
(22 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (High Floor)

Combined shower/bathtub, designer toiletries, hair dryer, towels

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(25 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds, Accessible (Shower)

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(95 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds (High Floor)

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Room, Multiple Beds (High Floor)

8.8 out of 10
Excellent
(10 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Combined shower/bathtub, designer toiletries, hair dryer, towels

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(202 reviews)
  • 29 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

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La Quinta by Wyndham Chicago O'Hare Airport

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  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
4.2 out of 5, Very good, (1584)
The price is AU$190
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includes taxes & fees
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About the area

Rosemont

With a stay at Hyatt Place Chicago/O'Hare Airport in Rosemont (O'Hare), you'll be steps from Allstate Arena and a 3-minute drive from Rivers Casino. .This hotel is 2.6 mi (4.2 km) from Donald E. Stephens Convention Center and 2.8 mi (4.5 km) from Rosemont Theatre.

What's nearby

  • Allstate Arena - 3 min walk - 0.2 km
  • Rivers Casino - 2 min drive - 2.9 km
  • Fashion Outlets of Chicago - 3 min drive - 3.9 km
  • Donald E. Stephens Convention Center - 3 min drive - 3.9 km
  • Rosemont Theatre - 3 min drive - 4.3 km

Getting around

  • Rosemont O'Hare Transfer Station - 14 min walk
  • Multi-Modal Facility Station - 14 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 6 min drive

Restaurants

  • ‪Rivers Casino - ‬3 min drive
  • ‪Allstate Budweiser Brewhouse - ‬9 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Culver's - ‬11 min walk
  • ‪Chipotle Mexican Grill - ‬8 min walk

About this property

Hyatt Place Chicago/O'Hare Airport

Hotel with free breakfast, steps from Allstate Arena
Hyatt Place Chicago/O'Hare Airport offers 200 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 200 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, while MP3 docking stations help you enjoy your music in the comfort of your room. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a ballroom.
Satisfy your appetite at 24/7 Gallery Menu, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and 4 meeting rooms. A roundtrip airport shuttle is complimentary at scheduled times, and a bus station shuttle is also provided at no charge.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 6:00 AM and 10:00 AM.
24/7 Gallery Menu - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open 24 hours.
Coffee to Cocktails - This cocktail bar serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 10:30 PM at scheduled times
  • Free bus station shuttle
  • Parking on site (USD 20 per night; includes in/out privileges)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 24/7 Gallery Menu
  • Coffee to Cocktails

Things to do

  • 24-hour gym
  • Golf
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 75.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 20.00 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Pool access available from 8:00 AM to 10:00 PM
A car is not required for transportation to and from this property

Property is also known as

Hyatt Place Chicago/O'Hare Airport Hotel
Hyatt Place Chicago/O'Hare Hotel
Hyatt Place Chicago/O'Hare Airport
Hyatt Place Chicago/O'Hare

Hyatt Place Chicago/O'Hare Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1597 out of 2938 reviews
Rating 8 - Good. 659 out of 2938 reviews
Rating 6 - Okay. 327 out of 2938 reviews
Rating 4 - Poor. 162 out of 2938 reviews
Rating 2 - Terrible. 193 out of 2938 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Nereida

Liked: Staff & service
Stayed 1 night in Mar 2025

8/10 Good

Delyla

Liked: Cleanliness, staff & service
Disliked: Amenities
It was fine and good enough for a few nights. The breakfast that you have to pay for is laughable though.
Stayed 2 nights in Mar 2025

2/10 Terrible

Abdalghani

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely very rude to staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 1 night in Mar 2025

10/10 Excellent

Kristal, ELKHART

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location near allstate arena
Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Stayed 1 night in Mar 2025

10/10 Excellent

Orlando

Stayed 1 night in Mar 2025

10/10 Excellent

Christina, memphis

Stayed 1 night in Mar 2025

10/10 Excellent

Antonio

Stayed 1 night in Mar 2025

2/10 Terrible

Cheron

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I tried to cancel my stay and they wouldn’t let me keep saying there was an error conveniently enough so they just took $181 from me.
Stayed 1 night in Mar 2025

8/10 Good

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
The room was unique.
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get to
Stayed 1 night in Mar 2025

10/10 Excellent

Nyeisha

Stayed 2 nights in Mar 2025

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, amenities
Stayed here for a concert at Allstate Arena, so the walkable location was perfect. The room was nice and clean and the breakfast was really nice. My only complaint is that we had to pay for parking but there were no places to park, and when you finally found a spot it was in a ragedy gravel and broken concrete area that was a mess. That's unacceptable in my opinion.
Stayed 2 nights in Mar 2025

2/10 Terrible

Eric

Disliked: Staff & service

DONT - Terrible shuttle service

I travelled with my family of 4 and booked this place because we were just spending one night in Chicago en route elsewhere. Needed a hotel near the airport with reliable shuttle service. This was anything but. We waited 90 minutes to get picked up! First we were given incorrect info by a staffer at the hotel about where we should get picked up and we wasted time going from one terminal to the other unnecessarily. We were told to expect the shuttle at 3pm and we were there precisely at that time. When it didnt come we called the hotel and they told us it came by early and the driver didnt wait for us even though the hotel staffer we'd already spoken to twice knew we were waiting. So we waited again - another 40 minutes! Their hotel shuttle only runs every 40 minutes, which is unbelievably inadequate and inconvenient for an airport hotel (aside from the misinformation they gave us about where to be and when). We saw shuttles for other hotels go by 4-5 times in the time we waited. I took all this up with the hotel manager after we arrived and she insincerely went through the motions of apologizing but offered no compensation for our trouble. There are so many other hotels by the airport that presumably have more frequent and reliable shuttle service. I wish I had chosen differently and I hope this review will help anyone else from making the same mistake I did. PS. The breakfast kinda sucked too
Stayed 1 night in Mar 2025

10/10 Excellent

Keri

Stayed 1 night in Dec 2024

10/10 Excellent

Meliza

Stayed 1 night in Mar 2025

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Jürgen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Lousy shuttle service

Missed our connection in Chicago due to bad weather and had to spend the night. We specifically chose this hotel because of the airport shuttle service. We waited for over an hour and shuttle never showed up. It took several phone calls to get through to someone at the hotel. They promised the shuttle would come in 5 minutes. After 20 minutes we wound up taking an expensive taxi.
Stayed 1 night in Mar 2025

6/10 Okay

Stephanie

Liked: Staff & service
Disliked: Property conditions & facilities
Parking situation is a nightmare
Stayed 1 night in Mar 2025

10/10 Excellent

Hans

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When we checked in, after walking into lobby from getting off the shuttle, the front desk associate did not inform us that we needed a shuttle voucher to ride the shuttle the next morning. During checkout at the front desk we were asked if we had a shuttle voucher, we stated “No…no one told us we needed one when we checked in.” The response from the associate was, “I didn’t check you in.” This is poor customer service.
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Molly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Leah

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025