4/10 Poor
Jodi
Business traveller
12 Feb 2026
Liked: Cleanliness
Disliked: Amenities
I recently stayed three nights at Hyatt Place and was very disappointed with the overall experience. The online photos were somewhat misleading. The “restaurant and bar” is essentially a long counter attached to the front desk with a few chairs and a small cooler stocked with turkey sandwiches, bottled water, a few beers, and some hard seltzers. There options for anything else were very limited. The actual “restaurant” area is only open for breakfast and feels more like a small nook where you pick up your 'included breakfast' food and sit at one of a few lobby tables. When I asked about the restaurant at check-in, I was told, “Yeah… there's really not a restaurant, you’ll have to just do Door Dash.”
The breakfast itself was typical hotel fare—fine for something included—but nothing special. The pool was permanently closed, which was also disappointing. Ice and vending areas are only on the 1st and 3rd floors, and only the 3rd-floor machine actually had ice my entire stay. There were no vending machines in the vending area, and no microwaves in the rooms.
The biggest issue for me was having to change rooms after fully unpacking because there was no hot water in the sink or shower. In the new room, the heater was so loud I couldn’t sleep with it on (and I can sleep through most anything!) I mentioned it the next morning, but it never improved. While the hotel was clean, I expected much more from the Hyatt brand and will not stay here again.
Jodi
Stayed 3 nights in Feb 2026