This was one of the worst hotel stays I’ve ever had, and I would never recommend it. The only staff who treated us with any respect were the cleaning crew — they were kind and professional. The front desk, on the other hand, was rude, argumentative, and made us feel unwelcome from the moment we arrived.
As people of color, it was very clear that we were being treated differently than other guests. The tone, the lack of basic courtesy, and the overall attitude from the staff made it obvious. On top of that, the location itself felt uncomfortable and gave us the sense that we didn’t belong there.
For the price, the experience was completely unacceptable. No one should have to spend their money to be treated this way.