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Holiday Inn Express Chicago NW - Arlington Heights by IHG

2.5 star property

Photo gallery for Holiday Inn Express Chicago NW - Arlington Heights by IHG

Restful retreat with a neatly made bed and classic headboard.
Relax in comfort with a cozy armchair and fireplace.
Enjoy a variety of dishes at our self-service buffet with omelets, cheese, and more.
Enjoy a convenient stay with a flat-screen TV, microwave, and refrigerator, plus a cozy seating area with a chair and table.
Situated in a charming suburban setting, this building offers a unique architectural style and a covered area with a blue roof.

Popular amenities

  • Parking available
  • Gym
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
2111 S Arlington Heights Rd, Arlington Heights, IL, 60005
  • Schaumburg Convention Center
    ‪4 min drive‬
  • LEGOLAND® Discovery Center
    ‪5 min drive‬
  • Woodfield Mall
    ‪5 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds, Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds, Accessible

9.0 out of 10
Wonderful
(10 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds, Accessible

9.4 out of 10
Exceptional
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(55 reviews)
  • 3.3 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Single Bed, Accessible (Communications Accessible)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Single Bed, Accessible (Communications Accessible)

  • Sleeps 4
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed, Accessible (Mobil Roll In Shwr)

8.0 out of 10
Very good
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, down duvets, pillow-top beds

Standard Room, 1 King Bed

8.2 out of 10
Very good
(28 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 King Bed with Sofa bed, Accessible (Mobility Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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  • Parking included
  • Free WiFi
4.0 out of 5, Very good, (1011)
The price is AU$245
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About the area

Arlington Heights

Located in Arlington Heights, Holiday Inn Express Chicago NW - Arlington Heights by IHG is in the suburbs, within a 10-minute drive of Schaumburg Convention Center and Woodfield Mall. .This hotel is 3.7 mi (6 km) from LEGOLAND® Discovery Center and 6.1 mi (9.9 km) from Schaumburg Medieval Times.

What's nearby

  • Schaumburg Convention Center - 4 min drive - 6.8 km
  • LEGOLAND® Discovery Center - 5 min drive - 7.4 km
  • Woodfield Mall - 5 min drive - 7.4 km
  • Schaumburg Medieval Times - 7 min drive - 10.7 km
  • Allstate Arena - 8 min drive - 12.7 km

Getting around

  • Arlington Heights Station - 5 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 15 min drive

Restaurants

  • ‪Starbucks - ‬9 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Panda Express - ‬3 min drive
  • ‪Pastry House Hippo - ‬4 min walk
  • ‪Johnnie's Beef - ‬5 min walk

About this property

Holiday Inn Express Chicago NW - Arlington Heights by IHG

Suburban hotel with free breakfast and a 24-hour fitness center
Holiday Inn Express Chicago NW - Arlington Heights by IHG offers 111 accommodations with MP3 docking stations and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 111 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with down comforters and premium bedding. 42-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional features at this hotel include a fireplace in the lobby and a banquet hall.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Arlington Heights? This hotel has 678 square feet (63 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 678 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Area rugs in public areas
  • Assistive listening devices
  • Braille/raised signage
  • Hardwood flooring in public areas
  • Lift (86 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 10.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Jameson Suites
Holiday Inn Express Chicago NW Arlington Heights Hotel
Jameson Suites Hotel
Jameson Suites Hotel Arlington Heights
Jameson Hotel Arlington Heights
Jameson Suites Of Arlington Heights Hotel Arlington Heights
Holiday Inn Express Arlington Heights Hotel
Holiday Inn Express Arlington Heights
Holiday Inn Express Chicago NW Hotel
Holiday Inn Express Chicago NW Arlington Heights
Holiday Inn Express Chicago NW
Jameson Suites Of Arlington Heights Hotel

Holiday Inn Express Chicago NW - Arlington Heights by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 548 out of 984 reviews
Rating 8 - Good. 307 out of 984 reviews
Rating 6 - Okay. 81 out of 984 reviews
Rating 4 - Poor. 21 out of 984 reviews
Rating 2 - Terrible. 27 out of 984 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Good
Stayed 2 nights in Apr 2025

10/10 Excellent

Masataka

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Apr 2025

2/10 Terrible

Joshua

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They locked me out of my room my 2nd of stay And all my towels smelled like cigarette smoke. Was very disappointed with my stay at this hotel.
Stayed 2 nights in Apr 2025

6/10 Okay

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Haruhi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it is by the Mitsuwa store and it has plenty of parking space.
Stayed 1 night in Apr 2025

10/10 Excellent

Liang

Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Late night decision after flight was cancelled

We had a cancelled flight and decided to get a hotel room. I chose this property because of the good reviews and free airport shuttle. The shuttle never came to the airport, like other hotel shuttles did. We ended up paying for a taxi ride. The room was clean and comfortable, and breakfast was great. Staff was very helpful also.
Stayed 1 night in Apr 2025

10/10 Excellent

Liang

Stayed 1 night in Apr 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Dave

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best free breakfast of all the chain motels.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
- Front desk staff is excellent. - Bed mattress was too hard. Needs replacement. - Room lacked an upholstered chair. - Easy access to I-90, churches and shopping. - Breakfast menu is the gold standard (always delicious).
Stayed 2 nights in Mar 2025

10/10 Excellent

Merlinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Bakary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast with options! Room was very clean. Nice bathroom with counter space. Staff was friendly and helpful. Comfortable beds and pillows too! Flooring throughout was clean and in good condition. Would definitely recommend !
Stayed 2 nights in Mar 2025

6/10 Okay

James, Wautoma

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
While the property was very clean and the staff was friendly, there were a few of items that needed addressing. On the plus side, we loved that the bathroom products were Dove. We also appreciate the free parking, which is not a given in the Chicago area On the negative side, the security lock on the room door had been broken off, which made us feel very uncomfortable. Also the shower did not function correctly and needs the attention of a plumber. Some personal preference items that feel like they just didn't meet expectations for this chain were the toilet seat was very cheap and the mattresses were rather hard with no pillow top on top of steel frames that made noise as we moved.
Stayed 1 night in Mar 2025

8/10 Good

Duk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

MIYOUNG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ryunosuke

Stayed 3 nights in Feb 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
It was good.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Michael

Liked: Staff & service
Nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Don

Stayed 2 nights in Jan 2025

8/10 Good

Makoto

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This hotel is located my favorite Japanese grocery market. And rice is served for breakfast.
Stayed 2 nights in Feb 2025