6/10 Okay
Lee
1 June 2025
Disliked: Property conditions & facilities, room comfort
Faulty alarms & broken elevators
Upon arrival at 4pm I was met with a semi pushy valet person encouraging me to check in within 10min so he could shuffle cars. The king room I selected was fully occupied & I received a queen double. The elevator was out of service & had to detour through a sketchy draped hall to a smelly back elevator. Our room had faulty blinds that kept popping open AND the fire alarm went off 3 times! The 2nd false alarm I called to front desk to find out why is this happening & was told I didn't need to leave the room. Only to have some random staff members(female & male) open the door on us "to check for fire". Unfortunately this startled my showering partner. The plus is I received complimentary drinks for being bumped out my preferred room. Overall I don't think I'd choose this hotel again based on the valet guy's attitude, the fire alarm experience & elevators.
Lee
Stayed 2 nights in May 2025