DoubleTree by Hilton Chicago Schaumburg

4.0 star property

Photo gallery for DoubleTree by Hilton Chicago Schaumburg

Exterior
Bar (on property)
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
800 National Pkwy, Schaumburg, IL, 60173
  • Place, Woodfield Mall
    ‪13 min walk‬
  • Place, LEGOLAND® Discovery Center
    ‪3 min drive‬
  • Place, Schaumburg Convention Center
    ‪3 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪20 min drive‬

Room options

Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Corner (15% Larger Room)

8.6 out of 10
Excellent
(22 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(32 reviews)
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds

One King Bed

7.6 out of 10
Good
(61 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Schaumburg

When you stay at DoubleTree by Hilton Chicago Schaumburg in Schaumburg, you'll be in the business district, within a 5-minute drive of Woodfield Mall and Schaumburg Convention Center. .This hotel is 11.1 mi (17.9 km) from Allstate Arena and 13.2 mi (21.3 km) from Donald E. Stephens Convention Center.

What's nearby

  • Woodfield Mall - 13 min walk - 1.1 km
  • LEGOLAND® Discovery Center - 3 min drive - 2.2 km
  • Schaumburg Convention Center - 3 min drive - 2.5 km
  • Spring Valley - 3 min drive - 2.8 km
  • Jump Zone - 4 min drive - 2.9 km

Getting around

  • Roselle Medinah Station - 8 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪Raising Cane's Chicken Fingers - ‬11 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Panera Bread - ‬9 min walk
  • ‪Starbucks - ‬10 min walk

About this property

DoubleTree by Hilton Chicago Schaumburg

Suburban hotel with area shuttle service and a 24-hour health club
DoubleTree by Hilton Chicago Schaumburg offers 188 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 188 guestrooms featuring refrigerators and flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a 24-hour health club, or other amenities including complimentary wireless internet access and gift shops/newsstands. Guests can get around on the complimentary shuttle, which operates within 5 mi.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. This hotel has 5 meeting rooms available for events. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
DoubleTree by Hilton Chicago Schaumburg has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 5 mi
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 12 to 18 for adults and USD 8 to 12 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour health club

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 5 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1986
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 to 18 for adults, and USD 8 to 12 for children
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Chicago Schaumburg
DoubleTree Hilton Hotel Schaumburg Chicago
Doubletree Hotel Chicago Schaumburg
Doubletree Schaumburg
Schaumburg Doubletree
DoubleTree Hilton Chicago Schaumburg Hotel
DoubleTree by Hilton Chicago Schaumburg Hotel
DoubleTree by Hilton Hotel Chicago Schaumburg
DoubleTree by Hilton Chicago Schaumburg Schaumburg
DoubleTree by Hilton Chicago Schaumburg Hotel Schaumburg

DoubleTree by Hilton Chicago Schaumburg Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 385 out of 1004 reviews
Rating 8 - Good. 198 out of 1004 reviews
Rating 6 - Okay. 171 out of 1004 reviews
Rating 4 - Poor. 130 out of 1004 reviews
Rating 2 - Terrible. 120 out of 1004 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Petronella

Travelled with partner
Liked: Cleanliness, property conditions & facilities
My first stay i forgot my favorite shoes . I called the hotel they never followed up nor show any efforts . My second stay the room was leaking my clothes were covered in water .
Stayed 1 night in Sep 2025

8/10 Good

Jeffrey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall nice place. Front desk staff called and woke up our room at 1am asking us to look for headphones the previous guest left behind. Disrupted our sleep as we had to wake up at 4am for early flight.
Stayed 1 night in Sep 2025

10/10 Excellent

Scott, Ewa Beach

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to a remarkable number of fine or affordable dining options. Place to stay if you are just passing through Chicago on the interstate.
Stayed 1 night in Jul 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2025

10/10 Excellent

Tayyab

Stayed 1 night in Sep 2025

4/10 Poor

Karlease, Euclid

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I was awakened at 6 am in the morning by people yelling and screaming as if they were at a football game. And then again at 8 am. I complained to the front desk and was told I needed a room number so that they could give them a warnimg.Totally unacceptable.
Stayed 3 nights in Sep 2025

6/10 Okay

Shawanda

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The surrounding area is nice. The rooms need an upgrade and more cleaning. I wouldn’t stay here again. I arrived early and the front desk agent was not friendly.
Stayed 2 nights in Sep 2025

6/10 Okay

Scott

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Maybe wipe the bathroom shelves, they were disgusting as well as the drawers in the main area. Front desk staff was attentive and helpful when I had concerns. Toilet wouldn’t stop running, so I had to go in and fix the toilet, to stop from running and repeating all night. Other then that I had a great time oh yeah the bed was a little uncomfortable as well.
Stayed 3 nights in Sep 2025

4/10 Poor

Khalid

Disliked: Cleanliness, staff & service, property conditions & facilities
rooms looked and feeled old. window drapes had stains on them.. sheets look worn-out.. re-used over and over.. doesn't much life left.. time to replace not reuse... bathroom vanity was worn out you can see the stain peeling off... For Hilton I was disappointed. when we got there.. computers were down couldn't check in.. had to wait like 20 mins.. overall poor wouldn't stay at doubletree again...
Stayed 1 night in Sep 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower head was too low: I'm only 5'11" and I had to keep bending down awkwardly.
Stayed 1 night in Sep 2025

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness
Long time Hilton Diamond member. Property is not up to Hilton standards.
Stayed 1 night in Sep 2025

2/10 Terrible

Matthew

Disliked: Cleanliness
Bed bugs. Enough said.
Stayed 2 nights in Sep 2025

10/10 Excellent

Edward, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Sydni

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Hamid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was awesome experience recommend to anyone
Stayed 1 night in Sep 2025

4/10 Poor

Evan

Business traveller, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The towels smell bad, not comfortable beds
Stayed 4 nights in Sep 2025

2/10 Terrible

DeAunna

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property has bed bugs. The customer service is 0 out of 10 would never recommend. I was itchy as soon as I laid in the bed. My sister has bed bug bites all over her. She has pictures and videos of the bed bugs. The front desk clerk had an attitude with us for no reason. The second clerk couldn’t help us with the bed bug situation. He couldn’t even provide us with trash bags to put our personal items in. We left in the middle of the night because that was very unacceptable and uncomfortable. It’s my son’s birthday my family and I tried to enjoy our weekend and we couldn’t. The pool was also under construction that we didn’t know about until we asked. I want all my money back and I want accommodations for our personal items we have to throw away due to the uncleanliness and bed bug infestation of the facilities. I really found this experience ultimately horrific! I will never be back!
Stayed 1 night in Sep 2025

6/10 Okay

Marshel

Stayed 1 night in Aug 2025

10/10 Excellent

WEICHIANG

Stayed 2 nights in Aug 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Mahshid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs updates. The room were very clean but the common areas and carpets were not. The staff were super friendly and very kind. I loved the location of the hotel.
Stayed 4 nights in Aug 2025

8/10 Good

Nattika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick stay in between traveling. The bed and bedding comfortable. Room is spacious. Staff friendly.
Stayed 1 night in Aug 2025

8/10 Good

Paul

Stayed 1 night in Aug 2025

6/10 Okay

Loyal

Travelled with group
Stayed 3 nights in Aug 2025

10/10 Excellent

Oscar

Stayed 5 nights in Aug 2025