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Crowne Plaza Chicago West Loop by IHG

3.5 star property

Photo gallery for Crowne Plaza Chicago West Loop by IHG

American cuisine
Lobby
Exterior
Daily buffet breakfast for a fee
American cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Laundry
  • Gym
  • 24/7 front desk

Explore the area

View map
25 South Halsted Street, Chicago, IL, 60661
  • Place, Willis Tower
    ‪13 min walk‬
  • Place, Millennium Park
    ‪2 min drive‬
  • Place, Michigan Avenue
    ‪2 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony

8.4 out of 10
Very good
(44 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 King Bed, Corner

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(49 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Balcony (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Balcony (High Floor)

9.0 out of 10
Wonderful
(34 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (High Floor)

8.0 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Balcony

9.2 out of 10
Wonderful
(104 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (High Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (High Floor)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Roll-in Shower (Communications)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

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About the area

Chicago

With a stay at Crowne Plaza Chicago West Loop by IHG in Chicago (Downtown Chicago), you'll be within a 5-minute drive of Millennium Park and Michigan Avenue. .This hotel is 0.8 mi (1.2 km) from Willis Tower and 1.4 mi (2.3 km) from United Center.

What's nearby

  • Willis Tower - 13 min walk - 1.1 km
  • Merchandise Mart - 17 min walk - 1.5 km
  • Chicago Riverwalk - 2 min drive - 2.2 km
  • Millennium Park - 2 min drive - 2.5 km
  • Michigan Avenue - 2 min drive - 2.5 km

Getting around

  • Ogilvie Transportation Center - 8 min walk
  • Chicago Union Station - 9 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 33 min drive

Restaurants

  • ‪Parlor Pizza Bar - ‬5 min walk
  • ‪Jason's Deli - ‬4 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Greek Islands - ‬3 min walk
  • ‪El CHE Steakhouse & Bar - ‬5 min walk

About this property

Crowne Plaza Chicago West Loop by IHG

Hotel with a restaurant, near Millennium Park
Crowne Plaza Chicago West Loop by IHG offers 398 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. A pillow menu is available. LCD televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Chicago hotel provides complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a fitness center.
Stay in one of 398 guestrooms featuring LCD televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include wedding services and a vending machine.
Satisfy your appetite with American cuisine at Rye Deli & Drink, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Rye Deli & Drink - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar.
RYE BAR - This bar serves dinner only. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (USD 54 per day; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 22 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • RYE BAR
  • Rye Deli & Drink

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (76 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 17 floors

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 30 lbs per pet

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 22.00 to 40.00 per person
  • Covered self parking fee: USD 54.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 60661,Hotel License

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chicago Crowne Plaza
Chicago Crowne Plaza Metro
Chicago Metro Crowne Plaza
Crowne Plaza Chicago
Crowne Plaza Chicago West Loop Hotel
Crowne Plaza Metro
Crowne Plaza Metro Hotel
Crowne Plaza Metro Hotel Chicago
Metro Crowne Plaza
Metro Crowne Plaza Chicago
Crowne Plaza Chicago - The Metro Hotel Chicago
Crowne Plaza Loop Hotel
Crowne Plaza Loop
Crowne Plaza Chicago - The Metro Hotel
Crowne Plaza Chicago West Loop
Crowne Plaza Chicago West Loop by IHG Hotel
Crowne Plaza Chicago West Loop an IHG Hotel
Crowne Plaza Chicago West Loop by IHG Chicago
Crowne Plaza Chicago West Loop by IHG Hotel Chicago

Reviews

Crowne Plaza Chicago West Loop by IHG Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1061 out of 1634 reviews
Rating 8 - Good. 348 out of 1634 reviews
Rating 6 - Okay. 123 out of 1634 reviews
Rating 4 - Poor. 52 out of 1634 reviews
Rating 2 - Terrible. 50 out of 1634 reviews

Reviews

10/10 Excellent

Coley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

GABRIELA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is renovated, it is very clean, the breakfast was delicious
Stayed 2 nights in Jul 2025

8/10 Good

Sandra

Stayed 2 nights in Jul 2025

2/10 Terrible

Larry

Travelled with family
Disliked: Cleanliness, staff & service

AWESOME Experience

Make sure you do not pay for the travel insurance the term are impossible to meet to collect.
Stayed 1 night in Jul 2025

8/10 Good

john

Travelled with partner
Disliked: Amenities, property conditions & facilities
Would not recommend this property Check in was 3:00 I arrived at 4;45 and they told me my room was unavailable I would have to wait There was supposed to be discounted parking $54/day they told me they were sold out I would have pay full rate of $60 When I asked to speak with the manager they immediately found a room and a parking spot There was supposed to be a bar / restaurant available however it closed at 5:00 on weekends Would definitely NOT GO BACK!!!!
Stayed 2 nights in Jul 2025

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location in the West Loop, easy walk to restaurants, river and if you enjoy getting steps in, like we do, walk to Magnificent Mile, The Bean and Pier! Breakfast Buffet was decent, food was cold that should’ve been war/hot.
Stayed 2 nights in Jul 2025

8/10 Good

Kerby

Stayed 3 nights in Jul 2025

8/10 Good

Gabriella

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and close to a lot of good restaurants and bars. Also walkable to the downtown area, but with a bus stop 5 minutes away.
Stayed 3 nights in Jul 2025

10/10 Excellent

John

Stayed 1 night in Jul 2025

10/10 Excellent

Fredrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the experience was great
Stayed 3 nights in Jul 2025

10/10 Excellent

Ali

Stayed 5 nights in Jun 2025

8/10 Good

Isabel

Stayed 3 nights in Jul 2025

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location. Very walkable to restaurants and bars. Not far from Michigan Ave, very quick Uber ride or about a 25 - 30 minute walk. The hotel is very good with very friendly staff. Its clean, but our room was showing some wear and tear. There was some minor mold in ine corner of the tub, the bed blanket had a small tear on the side and the carpets could probably becreplaced. The bed was comfortable and it was quiet, even with a room off the elevater and being close to the highqay. Every room has a balcony, but no chairs on them. There is one office chair in the room that could be moved out, but a second person has nothing to sit on. Bacony chairs would be nice. With all things considered, I would definitely stay there again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ramzi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so friendly and the rooms were really clean!
Stayed 2 nights in Jul 2025

4/10 Poor

Stas

Disliked: Staff & service, amenities, property conditions & facilities
I don’t know about property, but Services is I felt like I’m staying in one of the cheapest hotel Pay $220 per night, for cheapest service has been provided. No drinkingwater in the room. Air conditioning didn’t work, had to call ask for service to fix it. Cheap bedsheets, full synthetic, was itching all night. Couldn’t make sleep.Ask for a wake up call 5 o’clock in the morning. Cole never didn’t come through horrible experience. Shame for that name chrome Plaza.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lara

Travelled with family

Definitely will stay again

Chantaun was amazing at check in. Super friendly and efficient!
Stayed 3 nights in Jul 2025

8/10 Good

Tomika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Shirley

Stayed 2 nights in Jul 2025

10/10 Excellent

Justine

Very clean and friendly
Stayed 2 nights in Jul 2025

8/10 Good

Bruce

I liked the lobby, the location and the showrr water presser
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big fan of the Crowne, my go to for Chicago overnights
Stayed 1 night in Jul 2025

10/10 Excellent

LaRasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy stay.

Me & my family really enjoyed staying here. Stylish, clean & comfortable. Guest service associates were very welcoming. Would most certainly recommend & stay again when in town.
Stayed 1 night in Jul 2025

4/10 Poor

Ladorise

Stayed 2 nights in Jul 2025

10/10 Excellent

Ravideep

Stayed 2 nights in Jul 2025

10/10 Excellent

DOMINIQUE

Stayed 2 nights in Jul 2025