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Best Western River North Hotel

2.5 star property

Photo gallery for Best Western River North Hotel

Rooftop terrace
Indoor pool
Reception
Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)
Bar (on property)

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Gym

Explore the area

View map
125 W Ohio St, Chicago, IL, 60654
  • Place, Michigan Avenue
    ‪8 min walk‬
  • Place, Millennium Park
    ‪14 min walk‬
  • Place, Navy Pier
    ‪4 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(96 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(11 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking (Larger Room)

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed)

1 bedroom, pillow-top beds, in-room safe, desk

Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed)

  • 46 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(3 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

10.0 out of 10
Exceptional
(4 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

1 bedroom, pillow-top beds, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

9.2 out of 10
Wonderful
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(95 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

1 bedroom, pillow-top beds, in-room safe, desk

Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

7.6 out of 10
Good
(7 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

8.4 out of 10
Very good
(10 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Chicago

With a stay at Best Western River North Hotel in Chicago (Downtown Chicago), you'll be within a 5-minute drive of Michigan Avenue and Water Tower Place. .This hotel is 1.1 mi (1.7 km) from Millennium Park and 1.2 mi (1.9 km) from Willis Tower.

What's nearby

  • Michigan Avenue - 8 min walk - 0.7 km
  • Millennium Park - 14 min walk - 1.2 km
  • Willis Tower - 1 min drive - 1.4 km
  • Grant Park - 2 min drive - 1.8 km
  • Navy Pier - 4 min drive - 2.9 km

Getting around

  • Grand Station (Red Line) - 5 min walk
  • Millennium Station - 18 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 35 min drive

Restaurants

  • ‪Portillo's - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Beatrix - ‬3 min walk
  • ‪Sushi-San - ‬3 min walk
  • ‪Zarella Pizzeria & Taverna - ‬3 min walk

About this property

Best Western River North Hotel

Hotel with a rooftop terrace, a quick walk to Michigan Avenue
Best Western River North Hotel offers 150 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with premium cable channels and pay movies.

Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 150 guestrooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Cable television is provided for your entertainment. Private bathrooms have hair dryers and toothbrushes and toothpaste.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
Grab a bite to eat at Pizzeria Ora, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Pizzeria Ora - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (USD 52 per day; includes in/out privileges)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Pizzeria Ora

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 50 per person
  • Self parking fee: USD 52 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 6:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Hotel River North
Best Western River North
River North Best Western
Best Western Chicago
Chicago Best Western
Best Western River North Hotel Chicago
Best Western River North Hotel
Best Western River North Chicago
Best River Hotel Chicago
Best Western River North Hotel Hotel
Best Western River North Hotel Chicago
Best Western River North Hotel Hotel Chicago

Reviews

Best Western River North Hotel Reviews

7.8

Good

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 441 out of 1042 reviews
Rating 8 - Good. 261 out of 1042 reviews
Rating 6 - Okay. 169 out of 1042 reviews
Rating 4 - Poor. 80 out of 1042 reviews
Rating 2 - Terrible. 91 out of 1042 reviews

Reviews

8/10 Good

Miguel

Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
This hotel stay was a complete letdown. For over $300 a night, I expected far better. Nowhere during booking was I informed of an additional $100 parking fee — a hidden charge that felt downright exploitative. The hotel has no central air, leaving the hallways, elevators, and common areas uncomfortably hot. My room was average at best and, despite being advertised as including a refrigerator, had none. The front desk attendant was rude and dismissive, which only added to the frustration. Parking was a nightmare — half the lot was blocked off, the garage was so tight it was nearly impossible to navigate, and the only remaining spots were reserved for employees. It’s unacceptable that paying guests are left to scramble for parking with no clear solution provided. The only redeeming aspects were the pool and the upper deck view, but they weren’t enough to justify the high cost or make up for the poor experience. I would not stay here again or recommend it to others.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alvin

Travelled with group
Staff was great!
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

6/10 Okay

Joseph

Business traveller
Disliked: Property conditions & facilities
Out dated. Don’t clean rooms daily or swap out used towels. Found staff to be going through the motions. Funky smell
Stayed 3 nights in Jun 2025

2/10 Terrible

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Don't do it!

Do NOT let the photos mislead you... This place is a dump, and you should avoid it. It reeked of smoke in the hallways, very little ventilation, and the rooms were dark and musty. I found a cheaper room at the Swissotel the same day and immediately checked out. I only took one photo and then left. Of course, they still charged me for one night, but there was no way I could stay there.
Stayed 3 nights in Jun 2025

2/10 Terrible

Adekunle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t enjoy my stay at all. Building was being worked on so there was a lot of noises starting at 8am. The water pipe line had burst in the wall next to my room so they made a lot of noise fixing it as well. The bed literally was on the ground. Burning plastic smell in the hallways. My ac unit sounded like it was going to blow up. Very unsatisfied
Stayed 2 nights in Jun 2025

8/10 Good

Jamison

Travelled with group
For my first time in chicago the place wasnt bad. Had some weird odors but overall decent 4/5
Stayed 3 nights in Jun 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced, cleanliness of room, restaurant and bar within, and staff was friendly. Would highly recommend this Hotel!
Stayed 2 nights in Jun 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
It would be nice to offer breakfast like many other Best western properties do
Stayed 5 nights in Jun 2025

10/10 Excellent

Ann

Stayed 3 nights in Jun 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room, bar, and restaurant!! And 4 blocks from the ‘L’ train, with easy access to Wrigleyville!!
Stayed 3 nights in Jun 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The rooms are clean and comfortable. The front desk staff are friendly and very helpful. The location of the hotel is walking distance to restaurants, the Big Bus and the Chicago River.
Stayed 3 nights in Jun 2025

10/10 Excellent

Peter

Stayed 2 nights in Jun 2025

10/10 Excellent

Denise

Stayed 2 nights in Jun 2025

10/10 Excellent

Cristian

Stayed 2 nights in May 2025

10/10 Excellent

Manoj, Gaithersburg

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was great experience there.
Stayed 3 nights in Jun 2025

8/10 Good

Keiko

Business traveller
Liked: Cleanliness
The hotel is very conveniently located. But the noise of the air conditioning and outside (the road) are not good.
Stayed 4 nights in Jun 2025

8/10 Good

karl, great falls

Stayed 1 night in Jun 2025

6/10 Okay

Darnesha

Disliked: Property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Katelynn

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Overall the stay was fine but kinda frustrating at first. When we arrived, they were going under renovation so their workers were taking beds and side tables up the elevators, which there was only one elevator to get to everyone’s room and it was hot. The lack of amenities kinda was disappointing, no fridge or microwave which was noted when reserved and could be requested but not automatically in the rooms. Was not expecting only 1 elevator to get to our room and having to go back into the main entrance to get onto the skydeck to see the view was inconvenient and elevators stopping at every floor before coming down, we ended up having to climb the stairs if we wanted to go up or wait forever for the elevator. Although I wasn’t planning on staying a lot in the hotel room, there wasn’t a lot of channels to pick from so we only used the bed, shower and bathroom the whole stay. Overall, I would give this hotel 6 out of 10. The best part of the whole stay was the Skydeck
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Ozzie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent, Wallace is awesome! So friendly and helpful. We will stay here again!
Stayed 2 nights in Jun 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Jennifer

Travelled with group
Liked: Staff & service, property conditions & facilities
Located close to many destination places
Stayed 3 nights in Jun 2025