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Best Western River North Hotel

2.5 star property

Photo gallery for Best Western River North Hotel

Rooftop terrace
Bar (on property)
Reception
Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Room service
  • Gym
  • Parking available
  • Pool

Explore the area

View map
125 W Ohio St, Chicago, IL, 60654
  • Michigan Avenue
    ‪8 min walk‬
  • Millennium Park
    ‪14 min walk‬
  • Navy Pier
    ‪4 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(94 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(11 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking (Larger Room)

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds, Non Smoking (Larger Room)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed)

1 bedroom, pillow-top beds, in-room safe, desk

Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed)

  • 46 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(3 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

10.0 out of 10
Exceptional
(3 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

1 bedroom, pillow-top beds, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

9.2 out of 10
Wonderful
(5 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

1 bedroom, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(89 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

1 bedroom, pillow-top beds, in-room safe, desk

Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

7.6 out of 10
Good
(7 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

1 bedroom, pillow-top beds, in-room safe, desk

Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

8.4 out of 10
Very good
(10 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Chicago

With a stay at Best Western River North Hotel in Chicago (Downtown Chicago), you'll be within a 5-minute drive of Michigan Avenue and Water Tower Place. .This hotel is 1.1 mi (1.7 km) from Millennium Park and 1.2 mi (1.9 km) from Willis Tower.

What's nearby

  • Michigan Avenue - 8 min walk - 0.7 km
  • Millennium Park - 14 min walk - 1.2 km
  • Willis Tower - 1 min drive - 1.4 km
  • Grant Park - 2 min drive - 1.8 km
  • Navy Pier - 4 min drive - 2.9 km

Getting around

  • Grand Station (Red Line) - 5 min walk
  • Millennium Station - 18 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 35 min drive

Restaurants

  • ‪Portillo's - ‬2 min walk
  • McDonald's
  • ‪Beatrix - ‬3 min walk
  • ‪Sushi-San - ‬3 min walk
  • Yours Truly

About this property

Best Western River North Hotel

Hotel with a rooftop terrace, a quick walk to Michigan Avenue
Best Western River North Hotel offers 150 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with premium cable channels and pay movies.

Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 150 guestrooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Cable television is provided for your entertainment. Private bathrooms have hair dryers and toothbrushes and toothpaste.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
Grab a bite to eat at Pizzeria Ora, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Pizzeria Ora - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (USD 52 per day; includes in/out privileges)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 50 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Pizzeria Ora

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (89 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 50 per person
  • Self parking fee: USD 52 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 6:30 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Hotel River North
Best Western River North
River North Best Western
Best Western Chicago
Chicago Best Western
Best Western River North Hotel Chicago
Best Western River North Hotel
Best Western River North Chicago
Best River Hotel Chicago
Best Western River North Hotel Hotel
Best Western River North Hotel Chicago
Best Western River North Hotel Hotel Chicago

Best Western River North Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 429 out of 1028 reviews
Rating 8 - Good. 258 out of 1028 reviews
Rating 6 - Okay. 169 out of 1028 reviews
Rating 4 - Poor. 82 out of 1028 reviews
Rating 2 - Terrible. 90 out of 1028 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Location quite good. Easy for public transportation. Coffee is provided 24h.
Stayed 1 night in Apr 2025

8/10 Good

Darius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

sung soo,

Stayed 2 nights in May 2025

6/10 Okay

Nicole

Liked: Staff & service
Stayed 2 nights in May 2025

6/10 Okay

Stacey

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Old, tired looking and musty smell. Street sound.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025

8/10 Good

Stefanie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

One night stay

Our receptionists on arrival and departure were exceptional. Amazingly friendly and helpful The rooms are quite outdated, which the pictured really don’t show and is therefore a bit of a mislead. Chipped furniture an old aircon that’s all flaked etc Also a massive shoutout to our waiter in the restaurant. We had lunch and he was THE BEST! Thank you so much
Stayed 1 night in May 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Libby

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy part of town. Lots of sirens all night.
Stayed 1 night in May 2025

10/10 Excellent

Gilbert

Stayed 2 nights in May 2025

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice. Clean and didn't smell bad. Rooms clean, linen neat and clean, bathroom clean, stocked well, such a wonderful, nice, and helpful staff. Highly recommend. A+ Best Western!!
Stayed 1 night in May 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Nevaeh

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It smelt like cigarettes in the room and it didn't seem like it was cleaned well. Also online it said parking was included and it was not. Not very happy about that.
Stayed 1 night in May 2025

10/10 Excellent

Kemon

Liked: Staff & service
Disliked: Cleanliness
N/A
Stayed 2 nights in Jan 2025

6/10 Okay

Kim Allen

Business traveller
Liked: Cleanliness, staff & service, amenities
Great area to stay, super friendly staff
Stayed 2 nights in May 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
Stayed 3 nights in May 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service, amenities
The location was great friendly and helpful staff nice comfy room.....i hate saying a negative but the air condition was really old and wouldnt turn off so i had to unplug it and the shower button was loose in wall so was scared to pull it all the way up and i was next to the ice and vending machine that people were using all throughout the night so lack of sleep saying that i would stay again but in a different room
Stayed 5 nights in Apr 2025

8/10 Good

Diamond

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

The Review

Everything was okay wasn’t worth the price but it was the pretty cool our first night we didn’t have a remote ! 50 dollars for parking is also crazy but I’m new to Chicago I guess that’s how things are ?!
Stayed 2 nights in Apr 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Jimmy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and service
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great, all of them.
Stayed 3 nights in Apr 2025

8/10 Good

William, MANCHESTER

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
the rooms did lack a microwave and a refrigerator, which i thought were common enough amenities to list that they do not provide
Stayed 2 nights in Apr 2025

10/10 Excellent

Liliana Fernanda Ruiz

Liked: Amenities
The mattress is amazing!
Stayed 1 night in Apr 2025