Best Western Naperville Inn

2.5 star property

Photo gallery for Best Western Naperville Inn

1 bedroom, pillow-top beds, in-room safe, desk
Standard Room, 1 King Bed, Non Smoking, Jetted Tub
Lobby
Business centre
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

Map
1617 Naperville Wheaton Rd, Naperville, IL, 60563
  • Morton Arboretum
    ‪4 min drive‬
  • Riverwalk
    ‪6 min drive‬
  • College of Dupage
    ‪9 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(34 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(23 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Smoking, Jetted Tub

8.4 out of 10
Very good
(7 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Microwave (with Sofabed)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(7 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Naperville

Located in Naperville, Best Western Naperville Inn is in the business district, a 4-minute drive from Morton Arboretum and 6 minutes from Riverwalk. .This eco-certified hotel is 3.8 mi (6.2 km) from College of Dupage and 5.2 mi (8.4 km) from Wheaton College.

What's nearby

  • Morton Arboretum - 4 min drive - 4.6 km
  • Riverwalk - 6 min drive - 4.5 km
  • Riverwalk Park - 7 min drive - 4.9 km
  • College of Dupage - 9 min drive - 8.8 km
  • Wheaton College - 10 min drive - 9.7 km

Getting around

  • Naperville Station - 5 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 31 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Panera Bread - ‬7 min walk
  • ‪Culver's - ‬4 min walk
  • ‪Cooper's Hawk Winery & Restaurant- Naperville - ‬10 min walk
  • ‪Starbucks - ‬7 min walk

About this property

Best Western Naperville Inn

Suburban hotel with free breakfast and a fitness center
Best Western Naperville Inn offers 102 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 102 guestrooms featuring refrigerators and LED televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby. This hotel also features a banquet hall and a vending machine.
Take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served between 6:00 AM and 9:00 AM on weekdays.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (76 centimetre high)
  • Lift (107 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 0-inch LED TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

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Best Western Naperville Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 500 out of 1001 reviews
Rating 8 - Good. 275 out of 1001 reviews
Rating 6 - Okay. 103 out of 1001 reviews
Rating 4 - Poor. 54 out of 1001 reviews
Rating 2 - Terrible. 69 out of 1001 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Austreberto, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Vitta

Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 4 nights in Mar 2025

4/10 Poor

Abdullah Bin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a bad experience staying at the hotel with family. Not a family friend hotel. Mostly couples come for over night
Stayed 7 nights in Mar 2025

10/10 Excellent

Khris

Stayed 1 night in Mar 2025

2/10 Terrible

Brianna

Travelled with partner
Disliked: Property conditions & facilities
Upon arrival the lady at the front desk was great and very apologetic for the long wait in line. I had booked this room as a little getaway hence wanting a jetted tub in the room. Once I got to my room, I immediately started taking pictures considering there was a lot of damage to the area prior to me arriving. The jetted tub had the front panel half off, unstable grounding for the jetted tub with cracks all along the base grounding that’s holding the jetted tub. Also, any weight applied to even the siding of the tub the tub sunk below the caulk line that’s supposed to keep water from going into the wall. Besides the jetted tub situation, there were missing paint spots all through out the room. The room door also looked like the locks were changed out of a few times over time. The locks weren’t stable into the wall nor the door parts and you can see where the old placements were. The cabinet that was also holding the tv had a broken door which held the safe inside of it. This place would be good if you were okay with the shower and a bed but other than this, I would say its not stable or worth the money for a tub that you would get the blame on you that you broke it within the 30 mins of checking in. Especially since I brought it up at the front desk when I checked out the same day and nobody apparently had a clue about ANY of the damages or issues within their holding.
Stayed 1 night in Mar 2025

8/10 Good

Gary

Stayed 2 nights in Mar 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast verity was great!
Stayed 1 night in Mar 2025

8/10 Good

Michele

Liked: Cleanliness, staff & service
The staff were very friendly and helpful!
Stayed 2 nights in Mar 2025

4/10 Poor

Srdan

Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly Bed was comfortable I’d come back here anytime
Stayed 1 night in Mar 2025

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service
Older facility but clean and the staff were great! Felt safe as a young, female, solo traveler.
Stayed 6 nights in Mar 2025

10/10 Excellent

Samantha

Awesome
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Perfectly Fine

Didnt love the outdoor access to rooms, but maybe I didn't see that as an option. Breakfast was good standard fair.
Stayed 2 nights in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Teonna

Stayed 1 night in Feb 2025

10/10 Excellent

julia

Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 2 nights in Feb 2025

10/10 Excellent

Jade

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff was great
Stayed 1 night in Feb 2025

6/10 Okay

Christopher

Travelled with partner
Liked: Cleanliness, staff & service
Bed was hard as rock.
Stayed 1 night in Feb 2025

10/10 Excellent

Rama Rao

Stayed 1 night in Feb 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service
Amazing hot tub rooms
Stayed 1 night in Feb 2025

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Carlen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in fair condition. The lot may need repaving.
Stayed 2 nights in Feb 2025

8/10 Good

Dayanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025