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Best Western Naperville Inn

2.5 star property

Photo gallery for Best Western Naperville Inn

Standard Room, 1 King Bed, Non Smoking, Jetted Tub
Free daily buffet breakfast
Reception
Fitness facility
Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
1617 Naperville Wheaton Rd, Naperville, IL, 60563
  • Place, Naperville Yard Indoor Sports Complex
    ‪11 min walk‬
  • Place, Northern Illinois University - Naperville Campus
    ‪11 min walk‬
  • Place, University of Chicago Hospital
    ‪16 min walk‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Microwave (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Microwave (with Sofabed)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(5 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking, Jetted Tub

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Smoking, Jetted Tub

8.0 out of 10
Very good
(9 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(43 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Smoking, Refrigerator & Microwave

  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(37 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(9 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Accessible-2 Double, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

Double Room with Two Double Beds - Disability Access/Smoking

  • Sleeps 4

2 Double Beds, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

2 Double Beds, Smoking Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Smoking Room, Microwave and Refrigerator, Wi-Fi

  • Sleeps 2

1 King Bed, Non-Smoking, Jetted Tub, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

1 King Bed, Non-Smoking, High Speed Internet Access, Sofabed, Microwave, Refrigerator

  • Sleeps 3

1 King Bed and Queen Sofabed Living Area Jetted Bathtub Microwave Refrigerator Non Smoking

  • Sleeps 4

1 King Bed Room with Jetted Bathtub Microwave Refrigerator High Speed Internet Access Smoking

  • Sleeps 2

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About the area

Naperville

Located in Naperville, Best Western Naperville Inn is in the business district, a 4-minute drive from Morton Arboretum and 7 minutes from Riverwalk. .This hotel is 3.9 mi (6.3 km) from College of Dupage and 4.9 mi (8 km) from Wheaton College.

What's nearby

  • Naperville Yard Indoor Sports Complex - 11 min walk - 1.0 km
  • Northern Illinois University - Naperville Campus - 11 min walk - 1.0 km
  • University of Chicago Hospital - 16 min walk - 1.3 km
  • Nike Sports Complex - 4 min drive - 3.9 km
  • Wheaton College - 10 min drive - 9.7 km

Getting around

  • Naperville Station - 8 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 37 min drive

Restaurants

  • ‪7 Brew Coffee - ‬10 min walk
  • ‪Super H Mart - ‬6 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Chick-fil-A - ‬13 min walk

About this property

Best Western Naperville Inn

Best Western Naperville Inn offers 102 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 102 guestrooms featuring refrigerators and LED televisions. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby. This hotel also features a banquet hall and a vending machine.
Take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Naperville? This hotel has 355 square feet (33 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary buffet breakfast is served between 6:00 AM and 9:00 AM on weekdays.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 355 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (76 centimetre high)
  • Lift (107 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 0-inch LED TV with premium cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: USD 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Inn Naperville
Best Western Naperville
Best Western Naperville Inn
Naperville Best Western
Naperville Inn
Naperville Inn Best Western
Best Western Naperville Hotel Naperville
Best Naperville Naperville
Best Western Naperville Inn Hotel
Best Western Naperville Inn Naperville
Best Western Naperville Inn Hotel Naperville

Best Western Naperville Inn Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 531 out of 1002 reviews
Rating 8 - Good. 250 out of 1002 reviews
Rating 6 - Okay. 96 out of 1002 reviews
Rating 4 - Poor. 52 out of 1002 reviews
Rating 2 - Terrible. 73 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Chase

Stayed 3 nights in Dec 2025

10/10 Excellent

Shajia, Houghton

Clean
Stayed 1 night in Dec 2025

10/10 Excellent

Khris

Stayed 1 night in Dec 2025

8/10 Good

Carole

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good value. Very clean room. Quiet and slept well. Very good breakfast. Would recommend
Stayed 1 night in Dec 2025

10/10 Excellent

Angel

Stayed 1 night in Dec 2025

10/10 Excellent

Sophia

Stayed 2 nights in Dec 2025

8/10 Good

Marcus

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Location, staff, housekeeping
Stayed 3 nights in Nov 2025

10/10 Excellent

Marcus

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Location, staff, housekeeping
Stayed 1 night in Nov 2025

8/10 Good

Marcus

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
It was ok
Stayed 1 night in Nov 2025

10/10 Excellent

Anais

Travelled with partner
Disliked: Amenities
The bed comforter and the mattress had stains. Some looked like blood stains. I tried texting front desk and nobody ever got back to me.
Stayed 2 nights in Dec 2025

10/10 Excellent

Amina

Stayed 2 nights in Dec 2025

10/10 Excellent

Dalia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service from arrival to departure. Room was kept tidy and everything worked as described. Breakfast offered a variety of tasty foods.
Stayed 2 nights in Dec 2025

10/10 Excellent

Joe

Stayed 14 nights in Nov 2025

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, amenities
Solo que huele mucho a cigarro pero lo de más está bien
Stayed 1 night in Dec 2025

10/10 Excellent

Diana

Business traveller
Liked: Cleanliness, staff & service, amenities
The staff. I accidentally booked a smoking room and the staff really helped move us to a non-smoking room.
Stayed 2 nights in Dec 2025

10/10 Excellent

Moussa

Stayed 1 night in Dec 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Clean room. Friendly staff. Loved the shower. Excellent breakfast choices. Will come back again.
Stayed 3 nights in Dec 2025

6/10 Okay

Terry

Stayed 3 nights in Dec 2025

6/10 Okay

Anthony

Stayed 5 nights in Dec 2025

10/10 Excellent

Jalyn

Stayed 1 night in Dec 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2025

4/10 Poor

Andrea

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Please DO NOT STAY HERE!! The Presidential Suite is so nice but their customer service is NOT!! I was booked & approved for late check out which was an addl $45 before my stay even started. Despite us putting the privacy please hangar on the door, housekeeping tried to get in to clean, we advised her we had late check out. She left & then came back to ask what time, we advised 4p. Shortly after the front desk called roughly 5xs basically trying to charge $90 & wanted me to come down & pay immediately. I then get dressed to come down to see what the problem is, as soon as I step off the elevator she immediately yells you have to pay! Ma’am, first off calm down!! We go back & forth for a minute before I tell her to call her manager because she was too sassy for me! She calls him & he explains it’s not normal practice to constantly call the guest abt late check out, that you are just charged once you check out using the card on file. I let him know how his staff was constantly harassing us, disturbing our peace & had been providing us wrong information since check in the night before. He apologized but the clerk at the desk was rolling her eyes & smacking her lips the whole time he was talking. I decided to just leave as I dont spend my money where I am not wanted. Don’t know if it was race driven or if they just needed that room but they made it uncomfortable for us & my husband & I didn’t get to enjoy the spa bath & rest as we planned for our 14th year Anniversary…
Stayed 1 night in Dec 2025

10/10 Excellent

Jackie

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was courteous. Ava was exceptional. The room was clean. Room temperature was easily regulated. Breakfast was good and well stocked.
Stayed 3 nights in Dec 2025

10/10 Excellent

Mary, Moline

Liked: Cleanliness, amenities, property conditions & facilities
Breann (sp?) was extremely courteous at check-in. The room was very clean. And the hot breakfast was great in the morning.
Stayed 1 night in Dec 2025

10/10 Excellent

Zachary

Liked: Cleanliness, amenities, property conditions & facilities
Staff on Saturday was little rude
Stayed 2 nights in Dec 2025