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Best Western Des Plaines/O’Hare

2.5 star property

Photo gallery for Best Western Des Plaines/O’Hare

Reception
Indoor pool
Free continental breakfast
Standard Room, 1 King Bed, Non Smoking, Hot Tub
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View map
1231 Lee St, Des Plaines, IL, 60018
  • Allstate Arena
    ‪3 min drive‬
  • Rivers Casino
    ‪6 min drive‬
  • Donald E. Stephens Convention Center
    ‪7 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪9 min drive‬

Room options

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.4 out of 10
Good
(49 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Hot Tub

Standard Room, 1 King Bed, Non Smoking, Hot Tub

Standard Room, 1 King Bed, Non Smoking, Hot Tub

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(25 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Quality Inn O'Hare Airport

  • Breakfast included
  • Free airport shuttle
  • Free WiFi
  • Restaurant
3.7 out of 5, Good, 1,593 reviews
The price is AU$152
includes taxes & fees
30 Sept - 1 Oct
Quality Inn O'Hare Airport

About the area

Des Plaines

When you stay at Best Western Des Plaines/O’Hare in Des Plaines, you'll be near the airport, a 3-minute drive from Allstate Arena and 7 minutes from Donald E. Stephens Convention Center. .This hotel is 12 mi (19.3 km) from Northwestern University and 10.1 mi (16.3 km) from Woodfield Mall.

What's nearby

  • Allstate Arena - 3 min drive - 3.5 km
  • Rivers Casino - 6 min drive - 6.7 km
  • Fashion Outlets of Chicago - 6 min drive - 7.4 km
  • Donald E. Stephens Convention Center - 7 min drive - 7.4 km
  • Rosemont Theatre - 7 min drive - 7.7 km

Getting around

  • Multi-Modal Facility Station - 5 min drive
  • Des Plaines Station - 20 min walk
  • Chicago O'Hare Intl. Airport (ORD) - 9 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Beacon Tap - ‬4 min walk
  • ‪Wendy's - ‬9 min walk
  • ‪Taco Bell - ‬13 min walk

About this property

Best Western Des Plaines/O’Hare

Hotel in Des Plaines with free breakfast and a 24-hour front desk
Best Western Des Plaines/O’Hare offers 50 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Des Plaines hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 50 guestrooms featuring refrigerators and microwaves. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is included.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from November 21 2024 to December 31 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Des Plaines O'Hare
Best Western Hotel Des Plaines O'Hare
Best Western Plaines Inn
Best Western Plaines
Best Western Des Plaines Hotel Des Plaines
Des Plaines Best Western
Best Western Des Plaines Inn
Des Plaines O’hare Des Plaines
Best Western Des Plaines/O’Hare Hotel
Best Western Des Plaines/O’Hare Des Plaines
Best Western Des Plaines/O’Hare Hotel Des Plaines

Reviews

Best Western Des Plaines/O’Hare Reviews

7.4

Good

7.6/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 390 out of 1007 reviews
Rating 8 - Good. 245 out of 1007 reviews
Rating 6 - Okay. 157 out of 1007 reviews
Rating 4 - Poor. 74 out of 1007 reviews
Rating 2 - Terrible. 141 out of 1007 reviews

Reviews

6/10 Okay

Kendrick

Could had have better beds
Stayed 1 night in Jun 2025

10/10 Excellent

Ovie

Stayed 1 night in Jun 2025

6/10 Okay

shahid, Indianapolis

Travelled with family
Disliked: Amenities, property conditions & facilities
For the price the hotel was dirty and was on low staff.
Stayed 1 night in May 2025

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Marcia

Travelled with family
Handle on toilet didn’t work so we had to flush it by opening the tank. We didn’t discover it until late in the evening. Need to take the pool off the amenities. It has obviously been out of service for a while. The pool is there but no water in it.
Stayed 1 night in Jun 2025

8/10 Good

Zakieh

Liked: Cleanliness, amenities, property conditions & facilities
Good stuff and service and location High recommend Comfortable room
Stayed 2 nights in Jun 2025

2/10 Terrible

Bilal

Disliked: Cleanliness, amenities, property conditions & facilities
Old
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and clean
Stayed 1 night in Jun 2025

10/10 Excellent

Shengdong

Stayed 1 night in Jun 2025

10/10 Excellent

yurley

Stayed 1 night in Jun 2025

2/10 Terrible

paula

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Booked this stay on accident and tried to cancel within the hour- 45 minutes to be exact and they refused . We never checked in or stayed there
Stayed 1 night in Jun 2025

4/10 Poor

Jennifer

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The location was good. Not too far from the airport or the bus lines. There was dust in the bathroom. The room shook qhen upstairs or adjacent neighbors walked around, and i could clearly hear the tv and conversation in rooms around. I would not stay here again. The staff was friendly.
Stayed 3 nights in Jun 2025

6/10 Okay

Rachel, Elm

Travelled with family
Disliked: Amenities
Small room, only 3 bath towels for 4 people but realized too late to call for more. Small property and the location, though close to airport/etc, was not very nice-looking. Price was high for what you get, recommend spending $30-40 more for a nicer property.
Stayed 1 night in Jun 2025

8/10 Good

Chenel

Stayed 1 night in Jun 2025

6/10 Okay

Deborah

Travelled with partner
Ive stayed at this hotel before. Not far from the airport wish the pool was open its completely empty. This time it wasnt clean like the other times long black hair in the shower and bathroom floor. Towels stained and shower floor slippery
Stayed 1 night in Jun 2025

10/10 Excellent

darwin

Travelled with family
Liked: Amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Jun 2025

6/10 Okay

Joancarlos

Disliked: Staff & service
One thing I like that it was really clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Chloe

Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for overnight stay for airport

Stayed 1 night in Jun 2025

10/10 Excellent

Chloe

Stayed 2 nights in May 2025

10/10 Excellent

Lesly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to venue am attending
Stayed 1 night in May 2025

8/10 Good

Angie, Machesney park

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It was clean and close to airport. Breakfast was not ready at 6:30 and I had to leave for a flight. Had the best burger at a pub across the street easy walk.
Stayed 1 night in Apr 2025

2/10 Terrible

Jason

Stayed 1 night in May 2025

6/10 Okay

Edna

Travelled with family
The staff mention that they lower the prices because they have their pool temporary out of service. But we pay regular price for our room and no pool even on the website the pool looks open. They need to lower the prices if they going to have their pool close for the rest of the year according with what the staff mention to us and update their website.
Stayed 1 night in May 2025