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La Galuna Bacalar

3.5 star property

Photo gallery for La Galuna Bacalar

Outdoor pool
Deluxe Suite, Jetted Tub
Restaurant
Deluxe Suite, Jetted Tub
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View map
Blvd Costero Norte 1202, Esquina Calle 38, Bacalar, QROO, 77930
  • Place, Laguna Bacalar Ecological Park
    ‪5 min walk‬
  • Place, Lake Bacalar
    ‪5 min walk‬
  • Place, Fort of San Felipe
    ‪15 min walk‬
  • Airport, Chetumal, Quintana Roo (CTM-Chetumal Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

Deluxe Double Room, Balcony

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, Jetted Tub

Deluxe Suite, Jetted Tub

Deluxe Suite, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Interior detail
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About the area

Bacalar

With a stay at La Galuna Bacalar in Bacalar (Mario Villanueva Madrid), you'll be a 4-minute walk from Laguna Bacalar Ecological Park and 5 minutes by foot from Lake Bacalar. .This hotel is 0.2 mi (0.3 km) from Ecopark Bacalar and 0.7 mi (1.1 km) from Fort of San Felipe.

What's nearby

  • Laguna Bacalar Ecological Park - 5 min walk - 0.4 km
  • Ecopark Bacalar - 5 min walk - 0.4 km
  • Lake Bacalar - 5 min walk - 0.5 km
  • Fort of San Felipe - 15 min walk - 1.3 km
  • Municipal Spa of Bacalar - 3 min drive - 1.9 km

Getting around

  • Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 40 min drive

Restaurants

  • ‪asadero el establo - ‬9 min walk
  • ‪Las Miches De La 1 - ‬7 min walk
  • ‪Xoloitzcuintle Bacalar - ‬7 min walk
  • ‪La Catrina - ‬11 min walk
  • ‪El Pejelagarto - ‬9 min walk

About this property

La Galuna Bacalar

La Galuna Bacalar offers 12 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. 40-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 12 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include complimentary bottled water, and housekeeping is provided daily.
Enjoy recreation amenities such as an outdoor pool or take in the view from a terrace.
Cooked-to-order breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk and a safe deposit box at the front desk. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: MXN 400 for adults and MXN 400 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 400 for adults and MXN 400 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

La Galuna Bacalar Hotel
La Galuna Bacalar Bacalar
La Galuna Bacalar Hotel Bacalar

La Galuna Bacalar Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 164 out of 269 reviews
Rating 8 - Good. 76 out of 269 reviews
Rating 6 - Okay. 17 out of 269 reviews
Rating 4 - Poor. 9 out of 269 reviews
Rating 2 - Terrible. 3 out of 269 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Josee

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was really kind and courteous. The design of the bedroom was really different than all the other hotels I’ve visited before. This is not a big hotel, half outside, really interesting!
Stayed 2 nights in Dec 2025

8/10 Good

victor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms are nice breakfast was good and staff was friendly
Stayed 2 nights in Dec 2025

10/10 Excellent

Rafael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming, good location.
Stayed 1 night in Sep 2025

10/10 Excellent

Yuzhe

Stayed 1 night in Dec 2025

10/10 Excellent

Ester

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean. Spacious. Friendly staff. Nice pool
Stayed 3 nights in Nov 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, amenities
Quiet, beautiful place. Room was clean and bed was comfortable. Shower would shut off once each time we used it and then come back on a couple of minutes later. If you’re looking for a place to relax, it’s wonderful. Quiet, right on the water. Safe location. Nearby ruins were very cool. Otherwise it’s not close to a lot attractions we were interested in. Food was good, but not great. Staff is extremely friendly.
Stayed 3 nights in Nov 2025

8/10 Good

Steven, Ottawa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

2/10 Terrible

Rebeca, Magnolia

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No leave to park. It's under construction or remodeling the property. Goes service when i arrive was not good. That night when i was went to take a shower i was using the sopa that is in a container in the wall. Smell was horrible. Rotten. Something was put inside. To make a long history short went and complain to the front desk and ask they sY was sorry. Didn't care to much. The hotel was cute , but will never stay again. Not happy with the service. Really disappointed
Stayed 1 night in Oct 2025

6/10 Okay

Juliet

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The air conditioning worked well, the interior of hotel was clean but needed work. Smelled
Stayed 2 nights in Sep 2025

8/10 Good

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and helpful
Stayed 7 nights in Sep 2025

6/10 Okay

Emmett

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The floor in our room has chipped and had repaired and unrepaired holes throughout. The vanish on the front building stones was so strong smelling it was hard to take. The walls are paper thin, we could here everything outside and the pool water was sadly too cloudy to want to get into.
Stayed 2 nights in Sep 2025

10/10 Excellent

andrea, Batavia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decorations were beautiful. The room & property were clean. The man at the front desk check in was nice.
Stayed 1 night in Aug 2025

8/10 Good

Judith

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Friendly staff
Stayed 2 nights in Aug 2025

8/10 Good

Timothy

Travelled with group
Liked: Cleanliness, property conditions & facilities
Property was nice and, clean, quiet. If you don’t mind walking, this was a good stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, most of the staff were super kind and helpful and the breakfasts were amazing! The only thing that bothered me were the guests at 7am in the pool screaming and wilding out and then again until 10:30pm when we were told that noisy times were between 9am -9pm. My husband is Mexican, I speak Spanish very well and the ladies at breakfast weren’t nice to me and making remarks thinking I didn’t understand the first morning so I sent my husband for the next days. Overall it’s a great space, great location and we had a private space with a jacuzzi that made the experience even better.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sean

Travelled with family
Liked: Amenities
The check in was easy and the hotel staff were very attentive. Awesome location!
Stayed 1 night in Jul 2025

8/10 Good

Omar

Travelled with partner
Liked: Cleanliness
Very clean room, as described on the website with friendly staff.
Stayed 1 night in Jun 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool with the hammocks was fantastic. The design of the hotel was very modern and attractive, and the balconies were a nice touch.
Stayed 2 nights in May 2025

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were super friendly, especially Leo. He was super friendly, funny, and just overall amazing! Would stay here again =)
Stayed 2 nights in May 2025

10/10 Excellent

Brissa belen

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and walking distance from the lagoon
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a wonderful stay . I used the bike they rent , loved the location so close to the pier .
Stayed 2 nights in Apr 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good overall
Stayed 3 nights in Apr 2025

10/10 Excellent

Elias

Stayed 2 nights in May 2025

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 2 nights in May 2025

8/10 Good

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025