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Holiday Inn Express Chester - Racecourse by IHG

3.0 star property

Photo gallery for Holiday Inn Express Chester - Racecourse by IHG

Exterior
Exterior
Free daily full breakfast
In-room safe, desk, blackout curtains, iron/ironing board
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View map
The Racecourse, New Crane Street, Chester, England, CH1 2LY
  • Place, Chester Racecourse
    ‪1 min walk‬
  • Place, Chester City Walls
    ‪7 min walk‬
  • Place, Chester Cathedral
    ‪7 min walk‬
  • Airport, Manchester (MAN)
    ‪47 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed (Free Hot Breakfast)

8.8 out of 10
Excellent
(81 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.2 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room (with Free Hot Breakfast)

8.8 out of 10
Excellent
(27 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed (with Free Hot Breakfast)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed

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About the area

Chester

With a stay at Holiday Inn Express Chester - Racecourse by IHG, you'll be centrally located in Chester, a 2-minute drive from Chester City Walls and 6 minutes from Chester Zoo. .This hotel is 6.1 mi (9.8 km) from Cheshire Oaks Designer Outlet and 0.1 mi (0.2 km) from Chester Racecourse.

What's nearby

  • Chester Racecourse - 1 min walk - 0.2 km
  • Chester Town Hall - 6 min walk - 0.5 km
  • Chester City Walls - 7 min walk - 0.7 km
  • Chester Cathedral - 7 min walk - 0.7 km
  • University of Chester - 12 min walk - 1.1 km

Getting around

  • Bache Station - 4 min drive
  • Manchester Airport (MAN) - 46 min drive

Restaurants

  • ‪Sandwich'd - ‬6 min walk
  • ‪The Architect - ‬5 min walk
  • ‪Commonhall - ‬6 min walk
  • ‪Beer Heroes - ‬5 min walk
  • ‪The Watergates Bar - ‬5 min walk

About this property

Holiday Inn Express Chester - Racecourse by IHG

Hotel with free breakfast, 10-minute walk to Chester City Walls
Holiday Inn Express Chester - Racecourse by IHG offers 97 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include showers and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Stay in one of 97 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a reception hall.
Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Chester? This hotel has 192 square feet (17 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM.
Onsite venue - This sports bar serves light fare only. Guests can enjoy alfresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 192 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chester Holiday Inn Express Racecourse
Chester Racecourse Holiday Inn Express
Holiday Inn Express Chester Racecourse
Holiday Inn Express Racecourse
Holiday Inn Express Racecourse Chester
Holiday Inn Express Racecourse Hotel
Holiday Inn Express Racecourse Hotel Chester
Holiday Inn Express Chester-Racecourse Hotel Chester
Holiday Inn Express Chester Racecourse Hotel
Holiday Inn Express Chester Racecourse
Holiday Inn Express Chester Racecourse by IHG
Holiday Inn Express Chester Racecourse an IHG Hotel
Holiday Inn Express Chester - Racecourse by IHG Hotel
Holiday Inn Express Chester - Racecourse by IHG Chester
Holiday Inn Express Chester - Racecourse by IHG Hotel Chester

Reviews

Holiday Inn Express Chester - Racecourse by IHG Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 558 out of 1012 reviews
Rating 8 - Good. 316 out of 1012 reviews
Rating 6 - Okay. 91 out of 1012 reviews
Rating 4 - Poor. 34 out of 1012 reviews
Rating 2 - Terrible. 13 out of 1012 reviews

Reviews

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Cooked breakfast was poor. Hash browns were cold
Stayed 1 night in Aug 2025

2/10 Terrible

karl

Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Everything was just perfect
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Stayed 1 night in Aug 2025

8/10 Good

Catharine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice city hotel to stay in. Spacious room. Well priced.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service

Avoid on race weekends especially

Do not stay here on race days. Check out advertised as 11am on hotels.com but a sign in the room tells you that you have to check out at 10am. Luggage storage advertised but you cannot use this on race days. Well, we were told it wasnt available when checking out, but another person was allowed to leave luggage!
Stayed 1 night in Aug 2025

8/10 Good

Alison

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

ANGELA

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean friendly staff easy parking
Stayed 2 nights in Aug 2025

6/10 Okay

David

Liked: Cleanliness

Okay but not as good as previous

We have previously stayed at this hotel which is the reason we chose to come back and the price was reasonable. In comparison to previous visits we felt the property had aged and the quality of things such as the breakfast was poor. Additionally, there is no air con and the fan provided was covered in dust and insufficient to cool the room. It wasn’t the hotel’s fault that there was an exciting police car chase involving cars and helicopter but at 2am with the window open to try and cool the room, wasn’t ideal! Parking was £10/night which seems reasonable given the hotels excellent location at the racecourse and close to the City Centre. Staff were generally polite, friendly with reception a little slow.
Stayed 1 night in Aug 2025

8/10 Good

Hefin

Stayed 1 night in Aug 2025

4/10 Poor

Mark

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Bed was not as comfortable as other chain hotels we have tried. Room too hot, provided fan was way too small to make any impact. Shower water pressure was awful. Close to town a significant plus, a necessity however, as no evening food was being served when we arrived. Average breakfast but obvious lack of attention to refilling available food.
Stayed 1 night in Aug 2025

8/10 Good

Clive

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort

Good location

The staff were very nice hardworking and always polite and friendly
Stayed 2 nights in Aug 2025

10/10 Excellent

Donnalea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and friendly staff. Incredibly helpful with any queries we had. Would happily stay again and recommend to others.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Staff & service
Staff very helpful and polite. Had a very unpleasant smell constantly in bathroom , did report to reception on departure .our room was 307 and needed air conditioning Very hot .
Stayed 2 nights in Aug 2025

6/10 Okay

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

A/C needed

The service and staff were wonderful. The heat of the rooms were unbearable and the pull out sofa for my daughter gave her a backache and she is small. There was no a/c only a fan but the window only opened about 4 inches with NO AIR FLOW.
Stayed 3 nights in Aug 2025

8/10 Good

Gaynor

Travelled with partner
Liked: Amenities
Breakfast was cold
Stayed 1 night in Aug 2025

10/10 Excellent

Janet

Stayed 1 night in Aug 2025

6/10 Okay

Amy

Disliked: Room comfort

You get what you pay for but no air con…

The hotel itself is fine for a decent priced stay but the lack of air con in the rooms when it’s hot made it a poor nights sleep. It gets very warm as it’s made with a lot of glass. Bed was clean but there was chocolate on the desk chair thankfully seen before we sat down. Floor had not been vacuumed or most of the floor was missed if it had. Just didn’t feel like any attention had been paid to the room cleanliness. Breakfast is included so couldn’t complain but it was chaotic,low quality and ran out of items. We gave up and went out instead there are lots of lovely independent coffee shops a few minutes walk away. The parking was very handy and at £10 for the night not badly priced.
Stayed 1 night in Aug 2025

8/10 Good

lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not far from town centre, comfortable for an over night stay.
Stayed 1 night in Aug 2025

10/10 Excellent

m

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff go above and beond to make you welcome nothing is too muchvtrouble
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall really good, just wish they would serve good coffee for breakfast, it's awful. Premier Inn can do it so why not you.
Stayed 1 night in Aug 2025

6/10 Okay

Claire

Stayed 3 nights in Aug 2025