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Holiday Inn Chester - South by IHG

4.0 star property

Photo gallery for Holiday Inn Chester - South by IHG

Indoor pool
Exterior
Exterior
Bar (on property)
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Restaurant

Explore the area

View map
Wrexham Road, Chester, England, CH4 9DL
  • Place, Westminster Park
    ‪3 min drive‬
  • Place, Grosvenor Nuffield Hospital
    ‪4 min drive‬
  • Place, Chester Zoo
    ‪11 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Room amenity

Standard Room, 1 Double Bed

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Room amenity

Standard Room, 1 Double Bed, Accessible

7.0 out of 10
Good
(6 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Accessible

Room amenity

Standard Room, 2 Single Beds, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Standard Room

Standard Room

7.6 out of 10
Good
(11 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed

Room amenity

Premium Room, 1 Double Bed

7.8 out of 10
Good
(11 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Walk-In Shower)

Room amenity

Standard Room, 1 Double Bed (Walk-In Shower)

8.0 out of 10
Very good
(28 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

Room amenity

Standard Room, Multiple Beds

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 5
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 2 Single Beds (Walk-In Shower)

Room amenity

Standard Room, 2 Single Beds (Walk-In Shower)

8.6 out of 10
Excellent
(11 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior
The Queen at Chester Hotel, BW Premier Collection
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.3 out of 5, Excellent, 1,002 reviews
The price is AU$135
includes taxes & fees
25 Jan - 26 Jan 2026
The Queen at Chester Hotel, BW Premier Collection

About the area

Chester

A stay at Holiday Inn Chester - South by IHG places you in the heart of Chester, within a 10-minute drive of Chester Racecourse and Chester Cathedral. .This hotel is 3.2 mi (5.2 km) from Chester City Walls and 6.4 mi (10.3 km) from Crocky Trail.

What's nearby

  • Westminster Park - 3 min drive - 2.0 km
  • Grosvenor Nuffield Hospital - 4 min drive - 2.6 km
  • Chester Racecourse - 6 min drive - 4.0 km
  • Chester City Walls - 6 min drive - 4.6 km
  • Chester Zoo - 11 min drive - 15.0 km

Getting around

  • Bache Station - 8 min drive
  • John Lennon Airport (LPL) - 40 min drive

Restaurants

  • ‪The Carlton Tavern - ‬4 min drive
  • ‪The Handbridge - ‬4 min drive
  • ‪The Architect - ‬4 min drive
  • ‪The Ship Inn - ‬4 min drive
  • ‪New Oriental - ‬5 min drive

About this property

Holiday Inn Chester - South by IHG

Hotel with free parking, in the vicinity of Chester Racecourse
Holiday Inn Chester - South by IHG offers 143 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.
Stay in one of 143 guestrooms featuring flat-screen televisions. Satellite programming provides entertainment, and wired and wireless internet access is available for a surcharge. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Relax and unwind with body treatments and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a sauna. Additional features at this hotel include wireless internet access (surcharge), tour/ticket assistance, and a banquet hall.
Enjoy a meal at Junction Restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include wired internet access (surcharge), a 24-hour business center, and dry cleaning/laundry services. Planning an event in Chester? This hotel has 140 square feet (13 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
English breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Junction Restaurant - Onsite restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 16 per 24-hour period); wired internet (surcharge)
  • Available in some public areas: WiFi (GBP 16 per 24-hour period); wired internet (surcharge)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Junction Restaurant
  • Terrace Bar and Lounge

Things to do

  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 140 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Fee for in-room wireless internet: GBP 16 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: GBP 16 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: GBP 16 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: GBP 16 per 24-hour period (rates may vary)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chester South Holiday Inn
Holiday Inn Chester South
Holiday Inn Hotel Chester South
Chester Holiday Inn
Holiday Inn Chester South Hotel Chester
Holiday Inn Chester South Hotel
Holiday Chester South
Holiday Inn Chester South
Holiday Chester By Ihg Chester
Holiday Inn Chester South an IHG Hotel
Holiday Inn Chester - South by IHG Hotel
Holiday Inn Chester - South by IHG Chester
Holiday Inn Chester - South by IHG Hotel Chester

Holiday Inn Chester - South by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 380 out of 1003 reviews
Rating 8 - Good. 344 out of 1003 reviews
Rating 6 - Okay. 157 out of 1003 reviews
Rating 4 - Poor. 78 out of 1003 reviews
Rating 2 - Terrible. 44 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Cleanliness
Good location, easy to access with good parking. Building looks quite dated outside but is of a good standard inside. Rooms a reasonable size, large comfortable beds with a good en-suite with large shower. Great for a short overnight stay.
Stayed 1 night in Sep 2025

6/10 Okay

Ron

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel needs a refurbishment tbh, it’s a bit battered and old, signs of much wear and tear, eg Doors with years of dirty hand prints. It’s in a great location and would really benefit from a modernisation. The Restaurant staff were superb, in particular was Mark (on duty 26th Sep 2025 at 1815hrs) who was also mentoring another staff member. He was quite excellent, knowledgable, efficient and not over bearing, please pass this onto him. The other staff were also fantastic, I dian girl was very pleasant and efficient..!
Stayed 1 night in Sep 2025

8/10 Good

Leon

Liked: Amenities
Not the most modern hotel but friendly and pleasant
Stayed 1 night in Sep 2025

10/10 Excellent

Jayne

Stayed 1 night in Sep 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what I needed
Stayed 1 night in Sep 2025

6/10 Okay

Ray

Liked: Cleanliness, staff & service
Problems perhaps affected by the excellent earlier stop in Warwick/Stratford. The premises are looking very tired, the swimming pool was closed for re-furbishment, after heavy rain the ceiling of our room leaked overnight and soaked my duvet. Had to move ourselves to a new room a long way along the corridors. Our room missed cleaning on two occasions, evening meal was served in the bar area where the majority of seating was on high bar stools certainly out of reach for “senior”citizens. All the above was reported for the attention of the management who didn’t even have the courtesy to respond! On the plus side John on reception was courteous and helpful and the breakfast’s excellent
Stayed 7 nights in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel, very friendly and helpful staff. A good breakfast facility and all day dining.
Stayed 2 nights in Sep 2025

10/10 Excellent

H

Stayed 1 night in Sep 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service. Staff extremely helpful and friendly. Could not fault at all. Comfortable rooms.Excellent breakfast and dinners available. Super value for money. Will definitely use this hotel again.
Stayed 3 nights in Sep 2025

6/10 Okay

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Susan

Stayed 1 night in Sep 2025

10/10 Excellent

Nimrod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Smile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick trip to Chester convenient and quiet hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay, the bedroom was clean and comfortable. Good choices for breakfast. We had an evening meal in the bar, the staff there were lovely, We unfortunately didn’t have chance to use the leisure facilities.
Stayed 1 night in Sep 2025

8/10 Good

CM

Liked: Staff & service, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

John

Travelled with family
Liked: Room comfort

Needs a lot of work doing.

Outside of property is dated and tired. Rotten wood and cordoned off areas.Inside hall ways the same. Foyer clean , today and looks like it’s recently been updated. Swimming pool was awful - paint peeling, lots of rust, not the cleanest. Breakfast was good with lots of choice, bedrooms were clean and comfortable
Stayed 1 night in Aug 2025

8/10 Good

Elizabeth

Very clean, helpful and friendly staff. Lovely swimming pool.
Stayed 1 night in Aug 2025

6/10 Okay

R

Stayed 1 night in Aug 2025

8/10 Good

Richard

Stayed 3 nights in Aug 2025

6/10 Okay

Mohammed

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good value for money

Friendly staff. Nice breakfast selection. Good room.
Stayed 1 night in Aug 2025

6/10 Okay

Peter

Stayed 11 nights in Aug 2025

8/10 Good

NEIL

Travelled with partner
Liked: Staff & service, amenities
A good break.Nice staff ..property needs a little updating which is being undertaken shortly..
Stayed 2 nights in Aug 2025

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, room comfort
Check in was quick, with efficient & friendly instructions. A long walk to the room but then we did ask for a quiet room. The friendly service from (Mark?) when we ordered food & drinks in the evening was excellent( he’s a wonderful salesman!) The only downside was the extreme heat due to the air conditioning not working on a day when the temperature had been in the high 20’s. We used the pool& jacuzzi before breakfast which was fine but the paint is hanging off the rails above the jacuzzi- definitely needs sorting.
Stayed 1 night in Aug 2025