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Brook Mollington Banastre Hotel and Spa

3.0 star property

Photo gallery for Brook Mollington Banastre Hotel and Spa

Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
Exterior
2 bars/lounges, poolside bar
2 bars/lounges, poolside bar
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

6.4 out of 10

Popular amenities

  • Spa pool
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Parkgate Road, Mollington, Chester, England, CH1 6NN
  • Place, University of Chester
    ‪2 min drive‬
  • Place, Countess of Chester Hospital
    ‪3 min drive‬
  • Place, Chester Retail Park
    ‪3 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪37 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

  • 5 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

In-room safe, desk, laptop workspace, iron/ironing board

Family Room

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Triple Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room

  • Sleeps 3
  • 2 Single Beds

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About the area

Chester

When you stay at Brook Mollington Banastre Hotel and Spa in Chester, you'll be in the business district, within a 5-minute drive of Countess of Chester Hospital and Chester City Walls. .This spa hotel is 1.8 mi (2.9 km) from University of Chester and 2.5 mi (4 km) from Chester Racecourse.

What's nearby

  • University of Chester - 2 min drive - 2.1 km
  • Countess of Chester Hospital - 3 min drive - 2.1 km
  • Chester Retail Park - 3 min drive - 3.0 km
  • Dicksons Drive Field - 4 min drive - 2.7 km
  • Chester Zoo - 6 min drive - 5.0 km

Getting around

  • Bache Station - 3 min drive
  • John Lennon Airport (LPL) - 30 min drive

Restaurants

  • ‪Bembe Café & Barbecue Terrace - ‬7 min drive
  • ‪Costa Coffee - ‬3 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Tim Hortons - ‬3 min drive
  • ‪George's Fish and Chips - ‬5 min drive

About this property

Brook Mollington Banastre Hotel and Spa

Brook Mollington Banastre Hotel and Spa offers 63 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Mollington Health Spa has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Stay in one of 63 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an indoor pool, and a hot tub. Additional features at this Victorian hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Enjoy Modern European cuisine at Garden Restaurant, a restaurant where you can take in the garden view, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. English breakfasts are served on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Chester? This hotel has 4261 square feet (396 square meters) of space consisting of conference space and 9 meeting rooms. Free self parking is available onsite.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM.
Garden Restaurant - Overlooking the garden, this restaurant specializes in Modern European cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 15 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Garden Restaurant

Things to do

  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Art supplies
  • Children's pool
  • High chair
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 4,261 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1896
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15 for adults and GBP 15 for children
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the health club, and guests under 16 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Brook Mollington
Brook Mollington Banastre
Brook Mollington Banastre Chester
Brook Mollington Banastre Hotel
Brook Mollington Banastre Hotel Chester
Brook Mollington Hotel
Mollington
Mollington Banastre
Mollington Banastre Hotel
Mollington Hotel
Brook Mollington Banastre Spa
Brook Mollington Banastre Hotel and Spa Hotel
Brook Mollington Banastre Hotel and Spa Chester
Brook Mollington Banastre Hotel and Spa Hotel Chester

Brook Mollington Banastre Hotel and Spa Reviews

Reviews

6.4
Rating 10 - Excellent. 173 out of 974 reviews
Rating 8 - Good. 252 out of 974 reviews
Rating 6 - Okay. 230 out of 974 reviews
Rating 4 - Poor. 162 out of 974 reviews
Rating 2 - Terrible. 157 out of 974 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sugnesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came to visit Chester and the Hotel Manager- didn’t catch his name sorry but he welcomed us with warmth and made our stay special, checking with us whether everything was alright with our stay, he had some veggie sausages especially made for us for breakfast, The place is very convenient if you are visiting Chester, short drive into the city. We did the City Walls as suggested by the Manager, which covered pretty much the city followed by beautiful scenery.
Stayed 1 night in Dec 2025

4/10 Poor

lee

Disliked: Property conditions & facilities
Freezing communal area . No atmosphere and the food was sub standard especially breakfast . No black pud and the bakon was rancid. The staff are ok like but cant turn the heeting on , not great for an overnight spa break . Pool was nice though but thats about it .
Stayed 1 night in Dec 2025

4/10 Poor

Kathy

Travelled with family
Disliked: Cleanliness, amenities
No atmosphere in the bar /restaurant area's. Nothing at all going on and it was Christmas. The management wouldnt even put the heating on and the communal area's were freezing. Didnt feel like a nice hotel spa break .more like an hostel. Not a good experience.
Stayed 1 night in Dec 2025

4/10 Poor

Louise

Disliked: Cleanliness, staff & service
Shower was so dirty - couldn’t use it Bathroom had blood stains all over the wall and door Light switch’s didn’t work Floor was dirty Whole hotel was dated needs a massive clean
Stayed 2 nights in Dec 2025

8/10 Good

Kelly

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2025

4/10 Poor

Clair

Travelled with family
Disliked: Amenities
The room windows overlooked a stairwell with rubbish at the bottom of it. The curtains were threaded and mouldy stains on and wouldn’t close properly as not on runners properly. We were phoned the day before to be told as they had a function on we couldn’t dine in the hotel that night. We travelled with our 10 year old son and went there at 8pm to go to our family room. We found out it was directly above the functions and when we phoned about this to reception due to loud noise from disco told would finish around 10pm. It didn’t finish at 10 and we were not able to get to sleep until nearly 12. The rooms are basic and furniture is outdated and very worn.
View from window
Curtains thread bare holes
Mouldy
Not on runners it close properly and net curtains ill fitting also
Stayed 1 night in Dec 2025

10/10 Excellent

Chantelle

Stayed 1 night in Dec 2025

2/10 Terrible

John

Liked: Staff & service
Disliked: Cleanliness, amenities
Photos are misleading. The main entrance looks like a 1970 council building, tired, old and dirty. Over night a large concreate mound appear. Rooms were tired with very cheap Dunlem fixtures. No glasses in the room, but this is likely to be a safety issue. Room was fair too warm. Opening the window wasn't an option as the noise coming from the car park was loud until 430 in the morning. The car parking lighting was on until 5AM so our bedroom was lit until then and the cheap and nasty black up curtains where not fit for purpose. The bathroom fan would not turn off, solution found for this. I made a massive mistake booking this hotel at £120 per night, it was worth a £10 and I would have enjoyed sleeping in my car. The noise from the other rooms was off the hook and I had the waste night sleep in over 10 years. It is easier to sleep on a Ryanair flight to Benidom stag weekend. The restaurant was close due to a wedding and there were a number of Christmas parties taking place. To be fair I did receive a phone call the day before advising me of this and upon arrival. Check in took 20 mins as the staff had to deal with a number of room booking issues. I wish now that they had turned me away so I could rebooked someone else. The only positive feedback was the staff who were great and all deserve to work in a better hotel. How they do this day in day out I have no idea. The owners need to look after their people and try new revenue schemes. Please do not stay here
Stayed 1 night in Dec 2025

10/10 Excellent

Ben

Stayed 2 nights in Nov 2025

10/10 Excellent

David

Stayed 1 night in Nov 2025

8/10 Good

Stephen

Liked: Cleanliness, amenities
Yes
Stayed 1 night in Nov 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service, amenities
All great except minor points; attention to detail for room extras, small choice on breakfast but perfectly ample, place is a little tired out and they need a lit sign on roadside imo. Staff friendly and attentive.
Stayed 1 night in Nov 2025

2/10 Terrible

Martina

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked for 2 nights as local to Chester zoo & outside of city centre. Travelling alone with young child. The corridor to our room distinctly smelt of cannabis clearly coming from one of the rooms, I did not raise this as felt this was strong enough for the hotel staff to recognise themselves. We had our evening meal on 1st night in the restaurant, the food was not great for the price, and had to move as we were initially seated under a dripping conservatory overhead window. The bar area next to the restaurant was loud and felt rough. I did not feel safe in this environment with my child. We went back to our room but did not sleep due to paper thin walls and the noise being unbearable due to drunken rumblings, banging and music from the room above and a child screaming throughout the night from the same room, understandably. Additionally the mattress had a hole in it the size of a small football. At 6am I raised my concerns with staff and were given a different room for night 2. We had ordered room service for breakfast, this never arrived. We were subsequently offered a complimentary breakfast for the 2nd morning however due to our unsettling experience in the restaurant for our evening meal on the first night I did not wish to put my child in that same environment again and checked out at the earliest opportunity. During our stay it was made known to me that this hotel is a halfway house for local council waiting list and is widely known locally for this. Awful experience.
Stayed 2 nights in Oct 2025

10/10 Excellent

danny

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great value for money. Clean and spacious. Would stay again
Stayed 1 night in Nov 2025

2/10 Terrible

Jonathan

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was old and tatty
Stayed 2 nights in Oct 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good room and did what we need.. Clean and tidy room.. The pool and spa was good
Stayed 1 night in Oct 2025

8/10 Good

Gareth

Stayed 2 nights in Oct 2025

2/10 Terrible

Phil

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The whole hotel is in really poor condition. The room was tired and not very clean. Everything is poorly maintained and fusty smelling. The pool had some sort of plastic floor and the water was a weird green colour. The changing room floor is slimy and unclean. Didn't try the food - given the general vibe we thought it safer to eat in town. Generally it just all felt very shabby and not worth the price. Would not recommend and will not be back.
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Keisha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
room was nothing like the photo. Looked like it hadnt been updated since the 80s.
Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities

Gordan ramsay needed

Booked this hotel as we were visiting chester zoo. We chose it as it had a pool & would be ideal as we have kids. The hotel phoned 10 mins after booking the room and we asked would we have full use of the pool when we got there. So we arrived to be told the pool was out of use for today even though we had a phone call 90 mins before telling us we had full use. The hotel looked clean but had a smell like and older persons house and the decor was still in the 1940s. We had a rubbish nights sleep as some kind of commotion was going on in the room next to us. We got the vibe this place put people up that had been evicted and had nowhere else to stay. The guy must have left the room a million times during the night and everytime the door slammed shut the full room shook and with the bed attatched to the connecting wall to his door the full bed shook like a bomb had gone off. Would not reccomend staying here as it would be cheaper and would probably get a better nights kip sleeping in your car. Breakfast wasnt worth the money also
Stayed 1 night in Aug 2025

2/10 Terrible

charlotte

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The rooms need a complete refurbishment as looks like stuck in the 60s old furniture toilet door falling off beds were so old and bad we left after 1st night booked for 2 nights our backs were hurting sleeping on the beds we left
Stayed 2 nights in Aug 2025

6/10 Okay

Sharon

Travelled with family
Liked: Cleanliness, staff & service

Dated but clean

Room dated but clean. Unfortunately pool was closed which was reason we chose this hotel. Lovely gardens. Staff were friendly helpful and efficient!
Stayed 2 nights in Aug 2025