TRU by Hilton Chesapeake, VA

2.5 star property

Photo gallery for TRU by Hilton Chesapeake, VA

Laptop workspace, free WiFi, bed sheets
Business centre
Lobby
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
1570 CROSSWAYS BLVD, Chesapeake, VA, 23320
  • Place, Greenbrier Mall
    ‪2 min walk‬
  • Place, Jillian's Billiards
    ‪9 min walk‬
  • Place, Chesapeake Conference Center
    ‪2 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪13 min drive‬

Room options

Room, 1 King Bed

8.4 out of 10
Very good
(23 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(20 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(3 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Chesapeake

With a stay at TRU by Hilton Chesapeake, VA in Chesapeake (Greenbrier), you'll be within a 15-minute drive of Veterans United Home Loans Amphitheater at Virginia Beach and Greenbrier Mall. .This hotel is 10.1 mi (16.3 km) from Old Dominion University and 10.6 mi (17 km) from Virginia Beach Sportsplex.

What's nearby

  • Greenbrier Mall - 2 min walk - 0.2 km
  • Jillian's Billiards - 9 min walk - 0.8 km
  • Chesapeake Conference Center - 2 min drive - 1.4 km
  • Virginia Beach Boardwalk - 22 min drive - 35.3 km
  • Sandbridge Beach - 24 min drive - 33.6 km

Getting around

  • Newtown Road Station - 9 min drive
  • Norfolk Station - 16 min drive
  • Norfolk Intl. Airport (ORF) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Olive Garden - ‬11 min walk
  • ‪Panera Bread - ‬8 min walk

About this property

TRU by Hilton Chesapeake, VA

Art Deco hotel with free breakfast and a fitness center
TRU by Hilton Chesapeake, VA offers 87 air-conditioned accommodations with complimentary bottled water and hair dryers. 50-inch LED televisions come with premium satellite channels and Netflix.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 87 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include complimentary bottled water, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands.
A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Billiards/pool table
  • Gym

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping on request

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Smooth flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible van parking

More

  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 125 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

TRU BY Hilton Chesapeake
TRU by Hilton Chesapeake VA
TRU by Hilton Chesapeake, VA Hotel
TRU by Hilton Chesapeake, VA CHESAPEAKE
TRU by Hilton Chesapeake, VA Hotel CHESAPEAKE

TRU by Hilton Chesapeake, VA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 231 out of 374 reviews
Rating 8 - Good. 72 out of 374 reviews
Rating 6 - Okay. 36 out of 374 reviews
Rating 4 - Poor. 15 out of 374 reviews
Rating 2 - Terrible. 20 out of 374 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

Crystal

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Room was very small but clean. Breakfast was terrible tried it twice and could not eat it.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Oct 2025

2/10 Terrible

Christina

Travelled with family, Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Staff and hidden incidental clause
Stayed 1 night in Nov 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everyone was nice and the room was beautiful!
Stayed 1 night in Oct 2025

10/10 Excellent

LASHANDA

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the clerk was super friendly and helpful and made our stay more pleasant!
Stayed 2 nights in Oct 2025

2/10 Terrible

Phillip

Stayed 1 night in Oct 2025

10/10 Excellent

Rakira

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for NSU homecoming and we enjoyed our stay . The hotel was clean and reasonably price !
Stayed 2 nights in Oct 2025

10/10 Excellent

LisaMarie Joyner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and painless. The desk personnel were friendly and accommodating. The location was offered access to the highway and I didn’t have to go through the tunnel not once.
Stayed 2 nights in Oct 2025

8/10 Good

Y

Travelled with group
Liked: Staff & service, amenities
First time I’ve stayed at this location! Don’t stay on the first floor!!! The cleaning staff was loud and woke me up…. My light next to my bed did work and we did not have an ice bucket!! I paid a good price but the rooms are subpar!!!
Stayed 2 nights in Oct 2025

8/10 Good

Sherita Bennett

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Oct 2025

10/10 Excellent

Amanda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty good. Ill return
Stayed 1 night in Oct 2025

6/10 Okay

Brandy, Bennettsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything about our stay at the Tru by Hilton was great, except the maintenence on the hot water. We arrived on Wednesday night, took one shower and couldnt get another shower until friday afternoon.
Stayed 3 nights in Oct 2025

8/10 Good

Jordan

B
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms
Stayed 2 nights in Oct 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
The shower had hair in it and looked like it was not cleaned. Their was pink mildew in the shower as well. They can do better at cleaning, this is Hilton. People stay for the name and reputation.
Stayed 1 night in Oct 2025

10/10 Excellent

Aspicia D

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Didn’t know there was an airport shuttle! Stay was good. Quiet & clean. Good a/c & shower. Loved the lemon bath wash! Plan to stay again at the end of our trip. Staff was friendly. Lots of shopping nearby! Delicious Mexican restaurant right next to hotel. Can walk across the parking lot to it. Los Burritos! Scrumptious!!
Stayed 1 night in Oct 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff!!
Stayed 1 night in Oct 2025

8/10 Good

Rene, East Orange

Stayed 1 night in Oct 2025

4/10 Poor

ALEX

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We checked in and were not told by the front desk that the hot water wasn't working until we tried to shower and then called and they told us. The front desk was nice enough to explain what we had to do to get the refund through Expedia. We did not stay there. We went elsewhere.
Stayed 1 night in Oct 2025

10/10 Excellent

Darwin

Stayed 1 night in Oct 2025

10/10 Excellent

Melanie

Stayed 2 nights in Sep 2025

10/10 Excellent

Melisa

Liked: Cleanliness, property conditions & facilities
Great!
Stayed 1 night in Sep 2025

2/10 Terrible

Rebecca, Hampton

Stayed 3 nights in Sep 2025

10/10 Excellent

Prophet Takang

Stayed 1 night in Sep 2025