Castlewood Inn

2.0 star property

Photo gallery for Castlewood Inn

Outdoor pool
Balcony
Property grounds
Desk, blackout curtains, free WiFi, bed sheets
Desk, blackout curtains, free WiFi, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View map
3695 Soco Rd. (Hwy. #19), Maggie Valley, NC, 28751
  • Place, Maggie Valley Festival Grounds
    ‪9 min walk‬
  • Place, Wheels Through Time Museum
    ‪15 min walk‬
  • Place, Cataloochee Ski Area
    ‪15 min drive‬

Room options

Room, 1 King Bed, Non Smoking

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Maggie Valley

When you a stay at Castlewood Inn in Maggie Valley, you'll be in the mountains, just steps from Fantasy Golf & Game Room and Maggie Valley Opry House. .This motel is 15.1 mi (24.3 km) from Great Smoky Mountains National Park and 15.3 mi (24.7 km) from Harrahs Cherokee Casino.

What's nearby

  • Maggie Valley Gem Mine - 4 min walk - 0.4 km
  • Maggie Valley Festival Grounds - 9 min walk - 0.8 km
  • Stompin' Ground - 12 min walk - 1.1 km
  • Wheels Through Time Museum - 15 min walk - 1.3 km
  • Cataloochee Ski Area - 15 min drive - 8.4 km

Getting around

  • Asheville Regional Airport (AVL) - 45 min drive

Restaurants

  • ‪Maggie Valley Restaurant - ‬18 min walk
  • ‪Catrina’s Cantina - ‬6 min drive
  • ‪Joey's Pancake House - ‬12 min walk
  • ‪Pop's Grits & Eggs - ‬8 min walk
  • ‪Guayabitos - ‬5 min walk

About this property

Castlewood Inn

Motel in Maggie Valley with free parking
Castlewood Inn offers 28 air-conditioned accommodations with hair dryers and complimentary toiletries. Rooms open to balconies or patios. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 28 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, a picnic area, and barbecue grills.
Featured amenities include a 24-hour front desk, luggage storage, and a vending machine. Free self parking is available onsite.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per day
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

Castlewood Inn
Castlewood Inn Maggie Valley
Castlewood Maggie Valley
Castlewood Hotel Maggie Valley
Castlewood Inn Motel
Castlewood Inn Maggie Valley
Castlewood Inn Motel Maggie Valley

Reviews

Castlewood Inn Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 161 out of 479 reviews
Rating 8 - Good. 175 out of 479 reviews
Rating 6 - Okay. 74 out of 479 reviews
Rating 4 - Poor. 30 out of 479 reviews
Rating 2 - Terrible. 39 out of 479 reviews

Reviews

6/10 Okay

Felicia

Travelled with partner
The room was dated but very clean, service was good. Just a suggestion, would be impressive to have a a breakfast bar with pastries. Also listed as having a pool. However, the pool wasn’t open.
Stayed 2 nights in Jun 2025

10/10 Excellent

Wes, Rockngham

Liked: Cleanliness, amenities, property conditions & facilities
Great place , Staff was wonderful
Stayed 7 nights in Jun 2025

8/10 Good

Stacy

Liked: Cleanliness
Disliked: Amenities
Property has no pool as advertised. Has no eating utensils - had to ask at front desk, was an effort to find a fork. Room smelled of cat urine. Clean, but stank. Hotel is very dated and needs upgrading. Grounds were clean and swept daily. Maid service was prompt and efficient.
Stayed 2 nights in Jun 2025

10/10 Excellent

Freddie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Michael

Internet was so poor it was unusable otherwise a clean facility and good stay
Stayed 1 night in Jun 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 2 night stay was pleasant. Our room was very clean. My biggest issue is the heat/air is above the sink by the bathroom, so it is hard to reach. Had to use a chair to reach it.
Stayed 2 nights in May 2025

6/10 Okay

Lora

Travelled with family, Business traveller
Disliked: Cleanliness
one of those.. you get what you pay for. I expected things to be a little out dated but could had been better cleaned.. They were a musky odor in our room. The beds were comfortable and clean! The check in gentleman was not rude per se but was not friendly at all. Treated me like a nuisance because I was checking in. I will say if you are looking for an old school road side motel.. this is your vibe!
Stayed 1 night in May 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Donta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Maria

Update the $ for pets per pound on Hotel.com website. Explain things like, check out time, that there is no continental brrakfast service, etc Air rooms out and fix the little things.
Stayed 1 night in May 2025

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. This makes 3 times we stayed at Castlewood Inn.
Stayed 2 nights in Apr 2025

8/10 Good

Norm

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom was dated, bathroom needs an upgrade.
Stayed 1 night in Apr 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place for a long stay
Stayed 5 nights in Apr 2025

8/10 Good

Lisa, York

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice, clean hotel. If you are wanting a fancy hotel, then this hotel is not for you. We liked it because we were able to take our dog. It is a dated hotel, but was very clean and we felt safe staying there. We would definitely stay here again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Chrissy

Travelled with partner
Liked: Cleanliness, staff & service
I thought the hotel room was great especially for the price. The building is a little outdated, but the rooms are very clean. The staff was super friendly and even asked if we needed anything the next day (towels, soap, etc). I loved all the shops around the hotel, as a tourist it was great to walk. We were close to some great Restaurants. Go to Pop's Butt's on the Creek....The food was Ahmazzing. Only 20 minutes from Cherokee. I loved my time there! I will stay again! Overall great stay!
Stayed 2 nights in Mar 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Monica

Liked: Cleanliness, amenities
Beautiful
Stayed 2 nights in Mar 2025

8/10 Good

David

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Need new towels.
Stayed 1 night in Oct 2024

6/10 Okay

Scott

Stayed 1 night in Sep 2024

8/10 Good

Effron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Sarah

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Amenities
The hotel is convenient to both Cherokee and Waynesville but our room smelled like urine and mold. It says they are pet friendly but instead of having a flat pet fee for all pets, they charge by weight. The pillows were flat and hard but at least the bed was soft and clean. I wouldn’t stay here again.
Stayed 1 night in Sep 2024

8/10 Good

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the hotel. Would stay at again
Stayed 2 nights in Sep 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
The property was really nice but about an hour after we checked in, we had a emergency and had to leave.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
When we entered the room it smelled really bad. The room needs to be remodeled. The door paint was coming off. The bathroom toilet lid did not shut all the way. Bathrooom walls need to be redone. The air conditioner wasn't located close to the bed, it was located by the sink/bathroom.
Stayed 1 night in Sep 2024