Ascott Raffles City Chengdu

4.0 star property

Room options

View all photos for Deluxe Studio

1 bedroom, down duvets, in-room safe, laptop workspace

Deluxe Studio

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, 2 Single Beds

1 bedroom, down duvets, in-room safe, laptop workspace

Deluxe Studio, 2 Single Beds

  • 34 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Studio

1 bedroom, down duvets, in-room safe, laptop workspace

Executive Studio

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio, 2 Single Beds

1 bedroom, down duvets, in-room safe, laptop workspace

Executive Studio, 2 Single Beds

  • 38 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Studio

1 bedroom, down duvets, in-room safe, laptop workspace

Premier Studio

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom

Separate bathtub and shower, rainfall showerhead, designer toiletries

Deluxe Room, 1 Bedroom

  • 63 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom

Private kitchen

Executive Room, 1 Bedroom

  • 67 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 Bedroom

1 bedroom, down duvets, in-room safe, laptop workspace

Premier Room, 1 Bedroom

  • 103 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Bedrooms

1 bedroom, down duvets, in-room safe, laptop workspace

Deluxe Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 114 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds OR 2 King Beds

View all photos for Executive Room, 2 Bedrooms

Separate bathtub and shower, rainfall showerhead, designer toiletries

Executive Room, 2 Bedrooms

  • 134 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Queen Beds OR 2 King Beds

View all photos for Executive Room, 3 Bedrooms

Separate bathtub and shower, rainfall showerhead, designer toiletries

Executive Room, 3 Bedrooms

  • 200 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds OR 2 King Beds

View all photos for Premier Room, 3 Bedrooms

1 bedroom, down duvets, in-room safe, laptop workspace

Premier Room, 3 Bedrooms

  • 220 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Single Beds

View all photos for Premier Room, 2 Bedrooms

Separate bathtub and shower, rainfall showerhead, designer toiletries

Premier Room, 2 Bedrooms

  • 176 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 67 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

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About the area

Chengdu

With a stay at Ascott Raffles City Chengdu in Chengdu (Wuhou), you'll be within a 10-minute drive of Taikoo Li Shopping Center and Chengdu United States Consulate. .This hotel is 1.3 mi (2.1 km) from Sichuan University (Wangjiang Campus) and 1.5 mi (2.4 km) from Yulin Life Plaza.

What's nearby

  • Chengdu United States Consulate - 8 min walk - 0.7 km
  • Yulin Life Plaza - 15 min walk - 1.3 km
  • Sichuan University (Wangjiang Campus) - 16 min walk - 1.4 km
  • Sichuan University (Huaxi Campus) - 20 min walk - 1.7 km
  • Taikoo Li Shopping Center - 5 min drive - 4.4 km

Getting around

  • South Railway Station - 5 min drive
  • Nijiaqiao Station - 6 min walk
  • Shuangliu Intl. Airport (CTU) - 16 min drive

Restaurants

  • ‪Tim's Texas BAR-B-Q - ‬11 min walk
  • ‪Executive Lounge Kempinski Hotel Chengdu - ‬5 min walk
  • ‪Shamrock - ‬6 min walk
  • ‪兵哥豌豆面 - ‬11 min walk
  • ‪星巴克 - ‬6 min walk

About this property

Ascott Raffles City Chengdu

Pet-friendly hotel with free parking connected to a shopping center in Chengdu
Ascott Raffles City Chengdu offers 298 air-conditioned accommodations with DVD players and safes. Accommodations offer separate sitting areas. Beds feature down comforters. Satellite television is provided.

Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Chengdu hotel provides complimentary wired and wireless Internet access. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 298 air-conditioned rooms featuring DVD players. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and separate sitting areas.
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Ascott Raffles City Chengdu has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 91 per person
  • A restaurant

Things to do

  • Fitness classes
  • Gym
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's toys
  • DVD player
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Hardwood flooring in room
  • Lever door handles
  • Lift
  • Low-height door lock
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • DVD player
  • TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 238.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 91 per person
  • Rollaway bed fee: CNY 238.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 10:00 PM
Children under 12 years old are not allowed in the swimming pool without adult supervision

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Ascott Raffles Aparthotel City Chengdu
Ascott Raffles City Chengdu
Ascott Raffles City Chengdu Aparthotel
Ascott Raffles City Chengdu Hotel
Ascott Raffles City Chengdu Hotel
Ascott Raffles City Chengdu Chengdu
Ascott Raffles City Chengdu Hotel Chengdu

Ascott Raffles City Chengdu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 142 out of 206 reviews
Rating 8 - Good. 46 out of 206 reviews
Rating 6 - Okay. 13 out of 206 reviews
Rating 4 - Poor. 4 out of 206 reviews
Rating 2 - Terrible. 1 out of 206 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

HILBERT

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service!
Stayed 1 night in Sep 2025

10/10 Excellent

HILBERT

Stayed 1 night in Sep 2025

10/10 Excellent

HILBERT

Stayed 1 night in Sep 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every where was clean and staff always spoke to us .
Stayed 13 nights in Aug 2025

10/10 Excellent

ZELONG

Stayed 2 nights in Aug 2025

8/10 Good

Christine

Stayed 4 nights in Aug 2025

10/10 Excellent

Gaik, London

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was exceptionally helpful and the bed and pillows very comfortable in addition to the general comfort. Swimming pool was a bonus. Well located to modern shopping centre with good access to restaurants. Chosen for its easy access in southern Chengdu. Thank you.
Stayed 2 nights in May 2025

10/10 Excellent

Lawrence

Stayed 2 nights in Jun 2025

8/10 Good

Elias

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

mark

Travelled with partner
Liked: Staff & service
Location was ok
Stayed 2 nights in Apr 2025

8/10 Good

mark

Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family place to stay in Chengdu.
Stayed 4 nights in Mar 2025

10/10 Excellent

Junhao

Liked: Cleanliness, staff & service, property conditions & facilities
The property space was very big and had a washer and dryer.
Stayed 4 nights in Feb 2025

10/10 Excellent

JI

Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous, we come back customer! Love staying here!

10/10 Excellent

JI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

ChihYun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic accommodation!! Perfect for a group of 3/4
Stayed 2 nights in Dec 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, good service
Stayed 1 night in Sep 2024

4/10 Poor

John

Travelled with family, Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Disaster room management and stuffy rooms

Very poor arrival experience. Due to flight delay, we arrived a day late. We did the right thing and called the hotel that we will be check in a day late, which they acknowledged. Upon arriving, we were told that our room (3 bedrooms) was no longer available and that we had to stay in two separate rooms and then move to a 3 bedroom suite a day later. Further, they told us that our room was considered cancelled! I have paid in full in advance therefore the hotel should have hold the room for us. At no point did we mention we want to cancel our room. It was 11pm and we travelled with two young children and exhausted. It took them almost half and hour to get someone senior to sort out a 3 bedroom for us. The front desk seems to be run by students who had no initiatives, no customer service skills and like robots. Highly disappointing and infuriating situation. In addition, the air conditioning in our room was almost non existence. The AC unit was just blowing the same air out of the vents, which were very noisy and we never had a decent night of sleep. An experience that I would rather forget. Never this hotel again.
Stayed 6 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location although there is a lot of construction in the area. No noise from it but a bit inconvenient to move around it. Buffet breakfast was fantastic. Enjoyed the pool, sauna and steam room. Overall a very pleasant stay.
Stayed 5 nights in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenience to shopping and food
Stayed 2 nights in Aug 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel built on top of shopping mall. Nice gym, pool. Shopping mall provides many food options and a giant blowup house for kids. We had three rooms for 3 days. It was a very nice stay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Chung Pak

Liked: Staff & service
Stayed 2 nights in Aug 2024