Quality Inn Cleveland North

2.5 star property

Photo gallery for Quality Inn Cleveland North

Standard Room, 2 Queen Beds, Non Smoking
Lobby
Front of property
Hallway
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Pet-friendly
  • Pool
  • Housekeeping
  • Free WiFi

Explore the area

View map
153 James Asbury Dr Nw, Cleveland, TN, 37312
  • Place, Cleveland State Community College
    ‪15 min walk‬
  • Place, Bradley Square Mall
    ‪2 min drive‬
  • Place, Lee University
    ‪5 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪26 min drive‬

Room options

Room, 1 Queen Bed, Non Smoking (Upper Floor)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Smoking

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

1 Queen beds with Sofabeds ( Upper Floor)

  • Sleeps 4
  • 1 Double Sofa Bed and 1 Queen Bed

Room, 2 Queen Beds, Non smoking (Upper floor)

7.0 out of 10
Good
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (Upper Floor)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cleveland

Located in Cleveland, Quality Inn Cleveland North is in the historical district, within a 15-minute walk of Cleveland Towne Center and Cleveland State Community College. .This hotel is 1.5 mi (2.4 km) from Create & Celebrate Studio and 1.5 mi (2.5 km) from Bradley Square Mall.

What's nearby

  • Cleveland Towne Center - 6 min walk - 0.6 km
  • Cleveland State Community College - 15 min walk - 1.3 km
  • Bradley Square Mall - 2 min drive - 2.7 km
  • Lee University - 5 min drive - 6.5 km
  • North Cleveland Church of God - 7 min drive - 7.6 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 28 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min walk
  • ‪McDonald's - ‬20 min walk
  • ‪Yoki Buffet - ‬3 min drive
  • ‪Starbucks - ‬15 min walk
  • ‪Chipotle Mexican Grill - ‬11 min walk

About this property

Quality Inn Cleveland North

Hotel in Cleveland with free breakfast and a seasonal outdoor pool
Quality Inn Cleveland North offers 58 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Cleveland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and complimentary newspapers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a television in a common area. This hotel also features a picnic area and a vending machine.
Take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 1 per day
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
Alcohol is not served at this property

Property is also known as

Quality Cleveland
Quality Inn Cleveland
Quality Inn Hotel
Quality Inn Cleveland
Quality Inn Hotel Cleveland

Quality Inn Cleveland North Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 221 out of 610 reviews
Rating 8 - Good. 218 out of 610 reviews
Rating 6 - Okay. 98 out of 610 reviews
Rating 4 - Poor. 33 out of 610 reviews
Rating 2 - Terrible. 40 out of 610 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Travelled with partner
Liked: Staff & service
The room was very good and a good breakfast.
Stayed 1 night in Aug 2025

2/10 Terrible

Katrena

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Ratings Are Deceiving

I do not know how you guys have as high a rating as you do because this motel needs severely updated. The room was clean but the wall plug-ins didn’t work, the handle fell off the shower, and the mattresses were extremely hard and uncomfortable. Then we had people trying to come in our room multiple times even in the middle of the night. There is no elevators so you have to walk up and down the stairs on the outside of the building. Their breakfast was nasty scrambled eggs was soaking in water, link sausages had zero flavor and the waffles would burn because the timer was set too long on the waffle maker. Nothing else was offered except cold cereal. The building stunk throughout and could have used some air freshener. The staff was nice and very considerate of the guest that is the only good thing I can say about this facility
Stayed 1 night in Aug 2025

10/10 Excellent

Gaymore

Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in Jul 2025

6/10 Okay

Amanda

Travelled with family
Liked: Staff & service
Unpleasant smell when we arrived…beds were uncomfortable and building doesn’t look like it is well maintained. It was good for the price but when we stay longer than a day in this area we will stay elsewhere.
Stayed 6 nights in Jul 2025

6/10 Okay

Sabapathy

Stayed 1 night in Jul 2025

8/10 Good

Anirban

Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property to stay at
Stayed 4 nights in Jul 2025

8/10 Good

Randy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Joanna

Stayed 1 night in Jul 2025

6/10 Okay

Krista

To elevator to carry luggage. No fan in bathroom. Room smelled moldy.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight place to stop and rest - economical
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Wont stay again!

Hotel.was not as advertised. Very dated and reviews read were not at all accurate. Staff was very kind and considerate, but not a welcoming place to atay. Breakfast left a lot to be desired and the room was very small. Our room for the evening had a musty odor when we arrived not much room.between beds and walls. Woild not stay again. But kudos to the staff for their consideration and helpfulness
Stayed 2 nights in Jul 2025

6/10 Okay

Mark

Travelled with family, Business traveller
Disliked: Cleanliness
Had a very bad moldy smell coming from the a/c. Bright side breakfast was very good.
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst hotel/motel ever

I was not able to stay at that hotel it was more of a motel — it was dirty stinky— as soon as I walked in I could smell the stench — the front desk was rude — I asked to see the room and went in still smelly creepy covers dirty with stains — I look like truckers stayed there— not fit for a lady - it was located in a bad area and a red roof inn
Stayed 2 nights in Jul 2025

10/10 Excellent

Billy

Stayed 3 nights in May 2025

2/10 Terrible

Erica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Terrible STAFF

The service was terrible, housekeeping didn't come around and provide towels nor sheets all 3days unless u had them sitting outside that morning. The front desk were very rude,and the policy states $20 per pet,per night. Which would add up to $120 if they stayed a full 3nights,bc I had 2pets in my room ! But only stayed for 3hours then pets left. But they still kept my deposit $120 plus are trying to charge me an extra $ 50 for having 2dogs for only 3hours . The room was a smoking room and already smelled like mold, air conditioner leaked and didn't blow out air nor cool room off like it should have.
Stayed 2 nights in Jul 2025

8/10 Good

Mandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and safe

The hotel did not have an elevator but I knew that prior, so it wasn’t a big deal. The breakfast was good, the hotel was clean, and we would stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was peaceful and quiet. Nice area. Would recommend if staying in the area!!
Stayed 2 nights in Jul 2025

8/10 Good

Rickey

Stayed 1 night in Jul 2025

8/10 Good

Judy, Centerville

Liked: Cleanliness, staff & service, property conditions & facilities
One night stay while passing through the state, arriving late checking out very early. Typical hot breakfast buffet, clean facility. Didnt pay attention to neighborhood. Motel style so was able to back car almost to the door. Room ac was a little noisy. Very close to I 75 but didnt hear much road noise. Bed was comfortable.
Stayed 1 night in Jun 2025

10/10 Excellent

Rhonda Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price.
Stayed 1 night in Jun 2025

6/10 Okay

Beth

Travelled with partner
Liked: Staff & service, amenities
Typical motel. But had a good breakfast. Staff was really friendly. Good for the price.
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently stayed at the Quality Inn while traveling to Florida, and I couldn't be more pleased with the experience. The owner went above and beyond to make sure our stay was comfortable and stress-free. From the moment we checked in, he was welcoming, helpful, and truly accommodating to all our needs. The price was incredibly reasonable, especially considering the level of service we received. It's rare these days to find that kind of genuine hospitality, and it made all the difference during our trip. The room was clean, the environment was quiet and safe, and we left feeling genuinely appreciated as guests. I highly recommend this location to anyone traveling through the area—they truly deserve recognition for their hard work and dedication to making guests feel at home.
Stayed 1 night in Jun 2025