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Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG

2.5 star property

Photo gallery for Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG

Reception
Reception
Point of interest
Suite, Multiple Beds (Dry Bar)
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

View map
3710 Modern Industries Pkwy, Chattanooga, TN, 37419
  • Place, Ruby Falls
    ‪4 min drive‬
  • Place, Lookout Mountain Incline Railway
    ‪6 min drive‬
  • Place, Tennessee Aquarium
    ‪8 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(53 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(41 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, individually furnished, desk

Standard Room

8.6 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room (Specialty)

Premium bedding, pillow-top beds, individually furnished, desk

Room (Specialty)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Corner

Standard Room, 1 King Bed, Corner

Standard Room, 1 King Bed, Corner

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Wet Bar)

Premium bedding, pillow-top beds, individually furnished, desk

Suite, 1 King Bed with Sofa bed (Wet Bar)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Dry Bar)

Suite, Multiple Beds (Dry Bar)

Suite, Multiple Beds (Dry Bar)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Chattanooga

Located in Chattanooga (Lookout Valley), Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG is within a 10-minute drive of Ruby Falls and Lookout Mountain Incline Railway. .This hotel is 6.2 mi (10 km) from Chattanooga Choo Choo Historic District and 6.6 mi (10.6 km) from University of Tennessee at Chattanooga.

What's nearby

  • Ruby Falls - 4 min drive - 5.8 km
  • Raccoon Mountain Caverns - 4 min drive - 3.4 km
  • Lookout Mountain Incline Railway - 6 min drive - 7.8 km
  • Chattanooga Choo Choo Historic District - 7 min drive - 9.8 km
  • Tennessee Aquarium - 8 min drive - 11.2 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 29 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Circle K - ‬8 min walk
  • ‪Taco Bell - ‬20 min walk
  • ‪Circle K - ‬3 min drive
  • ‪Sonic Drive-In - ‬19 min walk

About this property

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG

Hotel with free breakfast, in the vicinity of Ruby Falls
Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG offers 92 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. 25-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations.

This Chattanooga hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 92 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center.
A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Freezer
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Chattanooga-Lookout Mtn
Holiday Inn Express Hotel Chattanooga-Lookout Mtn
Holiday Inn Express Hotel Suites Chattanooga Lookout Mtn
Holiday Inn Express Hotel Suites Chattanooga Lookout Mtn by IHG

Holiday Inn Express Hotel & Suites Chattanooga-Lookout Mtn by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 479 out of 1013 reviews
Rating 8 - Good. 250 out of 1013 reviews
Rating 6 - Okay. 147 out of 1013 reviews
Rating 4 - Poor. 84 out of 1013 reviews
Rating 2 - Terrible. 53 out of 1013 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Stephanie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly the worst stay at a hotel I have ever had. Will not be back. Customer service was awful.
Stayed 2 nights in Jul 2025

2/10 Terrible

Madyson

Disliked: Cleanliness, property conditions & facilities
Everything was ok until we pulled back our sheets to hair and then told they would take some money off the room since it was $182 and looked like there was small black dog hairs all over our bed. We had to change our bedsheets at 10:30 ourselves because it was covered in gross hairs. Very disappointing
Stayed 1 night in Jul 2025

4/10 Poor

Tasha

Travelled with family
Disliked: Staff & service, property conditions & facilities
The staff wasn't friendly, our door keys wouldn't work most of the time couldn't use back door where we park had to use side door totally not safe at night entering that way cleaning lady entering our room with out knocking
Stayed 2 nights in Jul 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jul 2025

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Nice place but the TV and the coffee maker didn’t work! We asked the front desk about the TV and an audio man was supposed to come up but never did. So we fell asleep! We got coffee downstairs so not a huge deal!
Stayed 1 night in Jul 2025

10/10 Excellent

Isabel

Stayed 1 night in Jul 2025

10/10 Excellent

Zina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Vacation

Nice hotel. Large rooms. Very comfortable beds. Clean and very quiet environment.
Stayed 2 nights in Jul 2025

8/10 Good

eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and received the room booked. Very hot during our stay and apparantly the wall unit ac had leaked into the carpet. we were treated to a large wet carpet area near it with a small fan on the floor attempting to dry it out. We left this fan in place and it ran all night, it was quiet however. No walking anywhere from here, drive only
Stayed 1 night in Jul 2025

10/10 Excellent

Candace

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy acess to resturants and downtown and also interstate
Stayed 1 night in Jul 2025

2/10 Terrible

juan

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The carpet was wet, a lot humity the ac was broke, the blankets smell bad, i always stay in holiday in express in California in other state but this hotel is the worst
Stayed 1 night in Jul 2025

4/10 Poor

Mindy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was okay. The bathroom had mold on the ceiling. Several of the electric outlets didn’t work. A ottoman was being used to hold up a piece of panel underneath the shelf between the beds that was broken and falling away from the wall. When I checked out they charged my card almost $500.00 over the amount of my bill. The bill was paid full prior to check in.
Stayed 3 nights in Jul 2025

6/10 Okay

Jerry

Disliked: Property conditions & facilities
I paid for 2 nights for my dear friend to simply rest. She has not had a day off work in over 2 years and she works very hard. The gift was to allow her and her 2 dogs to relax in a comfortable room, undisturbed. When she arrived the room was must smelling and there was a fan blowing on moist
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely Horrifying

I don’t normally leave reviews, but our recent stay at this hotel was nothing short of traumatizing. My family and I were in town for a wedding and, unfortunately, this was one of the only hotels with availability. Now I understand why. From the moment we stepped into our room, we were hit with a heavy, muggy atmosphere and poor ventilation. It felt dirty and neglected. The bathroom was the worst of all—mold on the ceiling and around the bathtub area, posing a serious health risk. My son, who suffers from severe asthma, had a triggered episode due to the conditions in the room. This is beyond unacceptable. When I brought these concerns to the front desk, the only response I received was, “We just took over the property 30 days ago.” No offer to make things right, no accountability, no compassion—just excuses. As if that wasn’t enough, we ended up experiencing food poisoning from the complimentary breakfast the next morning. This wasn’t just a bad stay—it was a complete violation of basic health and safety standards. This property should not be open to the public until it undergoes a full inspection and renovation. It is a hazard to guests and a stain on the hospitality industry. Avoid this place at all costs.
Stayed 2 nights in Jul 2025

8/10 Good

Monica, Midlothian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property had good space in the room, courteous staff, nice breakfast, and easy check in and out.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at check-in were very helpful in correcting a mistake I made in booking. Room and whole facility was very clean. My only issue was a slight musty smell in our room that didn’t go away after running the AC all night. Breakfast in all HI Expresses has been the best of all other hotels. Plenty of options and the food is great.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jul 2025

6/10 Okay

Natasha

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
As soon as we got to our room, someone had to be called to help us get the door unlatched from the outside to even be able to walk in. The bed is not very comfy at all. The fridge isn’t very cold; the tv remote is basically garbage. Only the guide & channel buttons worked. Had to turn it off & on by pushing the button on the tv. The room was very noisy (could hear everything around & above us). This should’ve cost less than $100 or barely over. It definitely was worth $200!! Overall I’m very dissatisfied!!
Stayed 1 night in Jul 2025

10/10 Excellent

Brien

Liked: Cleanliness, staff & service, property conditions & facilities
It was simple but good.
Stayed 1 night in Jul 2025

2/10 Terrible

Ryell

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Anirban

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall good but there was a truck parked below that made noise at night. Also, the room has various creaking and popping sounds at night. Not sure what it was. Also, the do not disturb door tag was missing. Should be present in every room.
Stayed 3 nights in Jul 2025

2/10 Terrible

Austin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had water coming into my room from the ceiling. Made front desk aware and nothing was done. Wouldn’t give me a discount or refund. Would not recommend staying here.
Stayed 1 night in Jul 2025

2/10 Terrible

Justin

Stayed 1 night in Jul 2025

4/10 Poor

Sarah

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Victoriano

Stayed 1 night in Jul 2025

10/10 Excellent

Corey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay in Look out Valley

The pool was small and cloudy but the rooms and hotel where immaculate
Stayed 1 night in Jul 2025