4/10 Poor
Rebecca
Travelled with family and small children
15 Dec 2025
Liked: Staff & service
The staff were excellent, that was their saving grace.
First, not enough parking when its full. How can you not have enough parking for the amount of rooms you have.
Second, it was SO loud. There were a tone of hockey teams which is not their fault, however, they put me in the middle of the hockey rooms and so I heard parents partying in the hallways all night. Eventually in the middle of the night i called down to move rooms and they moved me up two levels where it was quiet. The lovely man at the front desk just met me at the room door so I didn't have to walk down 8 flights (elevators were broken) but they should just have a policy where you place none team guests on a floor with no teams. It was unfortunate watching my 8 year old daughter at 1030pm at night in her pajamas walking up two flights of stairs.
Bed comfortable. Paper thin calls.
Rebecca
Stayed 1 night in Dec 2025