See all properties
Save

Extended Stay America Select Suites - Charlotte - Northlake

2.5 star property

Photo gallery for Extended Stay America Select Suites - Charlotte - Northlake

Exterior
Fitness facility
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave
Lobby
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Kitchen
  • Pet-friendly
  • Parking included
  • Laundry
  • Free WiFi
  • Air conditioning

Explore the area

View map
9420 Statesville Road, Charlotte, NC, 28269
  • Northlake Mall
    ‪17 min walk‬
  • University of North Carolina at Charlotte
    ‪11 min drive‬
  • Concord Mills
    ‪12 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Desk, laptop workspace, iron/ironing board, free WiFi

Comfort Suites Northlake

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, 1,000 reviews
The price is AU$145
includes taxes & fees
4 Sept - 5 Sept
Comfort Suites Northlake

About the area

Charlotte

When you stay at Extended Stay America Select Suites - Charlotte - Northlake in Charlotte, you'll be in the business district, within a 15-minute drive of University of North Carolina at Charlotte and Spectrum Center. .This hotel is 9.9 mi (15.9 km) from Bank of America Stadium and 10.2 mi (16.4 km) from Lake Norman.

What's nearby

  • Northlake Mall - 17 min walk - 1.4 km
  • University of North Carolina at Charlotte - 11 min drive - 13.7 km
  • Concord Mills - 12 min drive - 15.8 km
  • Bank of America Stadium - 12 min drive - 17.5 km
  • Spectrum Center - 13 min drive - 17.5 km

Getting around

  • JW Clay Boulevard /UNC Charlotte Station - 9 min drive
  • Charlotte Station - 13 min drive
  • Concord, NC (USA-Concord Regional) - 13 min drive

Restaurants

  • ‪Firebirds Wood Fired Grill - Charlotte - Northlake - ‬20 min walk
  • ‪Hickory Tavern - ‬11 min walk
  • ‪Olive Garden - ‬19 min walk
  • Red Crab
  • ‪Azteca Mexican Restaurant - ‬4 min walk

About this property

Extended Stay America Select Suites - Charlotte - Northlake

Suburban hotel in Charlotte with free parking
Extended Stay America Select Suites - Charlotte - Northlake offers 123 accommodations. Accommodations offer separate sitting areas. 34-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Rooms have detached private bathrooms. Bathrooms include shower/tub combinations.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 123 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 34-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include express check-out, laundry facilities, and an elevator. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2018
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Detached private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 34-inch flat-screen TV with premium cable channels

Food and drink

  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 5:30 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

WoodSpring Suites Charlotte Northlake Aparthotel
WoodSpring Suites Northlake Aparthotel
WoodSpring Suites Northlake
WoodSpring Suites Charlotte Northlake
Extended Stay America Suites Charlotte Northlake

Extended Stay America Select Suites - Charlotte - Northlake Reviews

Reviews

6.6
Rating 10 - Excellent. 104 out of 291 reviews
Rating 8 - Good. 40 out of 291 reviews
Rating 6 - Okay. 45 out of 291 reviews
Rating 4 - Poor. 34 out of 291 reviews
Rating 2 - Terrible. 68 out of 291 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Extended Stay America has decided to add and or increase the pricing for basic amenities (additional towels, sheets and toilet paper) as well as take away certain things you expect to find in a hotel (ie and iron and ironing board). There is no grab and go breakfast AS ADVERTISED on all of the hotel sites, yet THE PRICES REMAIN THE SAME OR IN SOME CASES HAVE INCREASED. Extended Stay America should honestly remember the times in which we are currently living and either decrease your pricing or stop the nonsensical charging for basic items. Don’t put your employees, who don’t get paid enough as is, in a position to “nickel and dime” guests.
Stayed 1 night in May 2025

4/10 Poor

Catherine Mariko

Stayed 11 nights in Apr 2025

10/10 Excellent

Latavia

Stayed 2 nights in May 2025

2/10 Terrible

Eva

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday ruined

First room I went into was dirty and the bathroom was dirty as well and disgusting when I went downstairs immediately after walking in and letting them know about the conditions of my room I was told that I needed to wait an additional 45 minutes after just waiting 45 minutes to check in because none of the rooms are clean I got accidentally apparently checked into a dirty room and when I was given my new room, it was with an attitude and I was asked would I like my money back and not be serviced because I asked is there a way that we could speed up the process instead of me having to wait another hour for a room because it was my birthday and I had to work and I was already running late. Then the key they gave me didn’t work so I wasn’t able to get into my room until 10 o’clock at night.
Stayed 1 night in May 2025

10/10 Excellent

Nicole

Stayed 3 nights in Apr 2025

10/10 Excellent

Nicole

Stayed 2 nights in May 2025

8/10 Good

Nicole

Travelled with family
My stay was okay, however 3hours after having my id verified (which was fine) a newly registered guest was
Stayed 1 night in May 2025

6/10 Okay

Anthony

Stayed 3 nights in Apr 2025

2/10 Terrible

Latavia

Stayed 1 night in Apr 2025

2/10 Terrible

Latavia

Travelled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Just terrible
Stayed 2 nights in May 2025

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manager Joanna is rude. Rooms smell like marijuana
Stayed 2 nights in Apr 2025

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

4/10 Poor

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Check your attitude!

The staff is friendly however the manager Joanna is rude! There was some confusion about when my 13 year old and I were supposed to checkout or extend our stay. I thought it was Friday and went to work as usual and extended the stay. The next thing I know, my 13 year old is frantically texting me because he’s scared that our belongings are going to be put out of the hotel and destroyed by the rain. AND WE HAD A RESERVATION!!!
Stayed 1 night in May 2025

10/10 Excellent

Shari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Thomas

Stayed 1 night in Apr 2025

10/10 Excellent

Latavia

Stayed 3 nights in Apr 2025

2/10 Terrible

Latavia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just horrible
Stayed 1 night in Apr 2025

2/10 Terrible

Makari

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed bugs and they still don’t care
Stayed 7 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Latavia

Stayed 1 night in Apr 2025

8/10 Good

Nicole

Travelled with family and small children, Travelled with pets
Liked: Staff & service, property conditions & facilities
Overall this hotel is very clean, no roaches (I haven’t seen any). The staff is attentive, engaging and friendly staff. It would be nice to have coffee available all day and the breakfast could use major improvements (ie fruits, juice, water).
Stayed 1 night in Apr 2025

10/10 Excellent

Latavia

Stayed 5 nights in Apr 2025

10/10 Excellent

Persephone, Gastonia

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are big
Stayed 2 nights in Apr 2025

10/10 Excellent

Persephone, Gastonia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind
Stayed 3 nights in Apr 2025

2/10 Terrible

Kisha

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I was woken up Because I felt something kept crawling on me I go in bathroom cut the light on and i noticed that something was moving in my hair shook my hair and roach fail out my hair Told front desk she asked me was the roach inside or outside roach really I have a video of the roach
Stayed 1 night in Apr 2025