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Tru by Hilton Charlotte Ayrsley

2.5 star property

Photo gallery for Tru by Hilton Charlotte Ayrsley

Terrace/patio
Exterior
Lobby
In-room safe, desk, laptop workspace, blackout curtains
Snack bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • Gym
  • 24/7 front desk

Explore the area

View map
9233 Kings Parade Blvd, Charlotte, NC, 28273
  • Place, Topgolf
    ‪2 min drive‬
  • Place, Charlotte Premium Outlets
    ‪4 min drive‬
  • Place, Carowinds Theme Park
    ‪6 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪15 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Hearing)

9.0 out of 10
Wonderful
(14 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(3 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(49 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds

8.8 out of 10
Excellent
(36 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Charlotte

When you stay at Tru by Hilton Charlotte Ayrsley in Charlotte, you'll be in the business district, within a 10-minute drive of Charlotte Premium Outlets and Billy Graham Library. .This hotel is 5.8 mi (9.3 km) from Carowinds Theme Park and 8.3 mi (13.3 km) from Charlotte Convention Center.

What's nearby

  • Topgolf - 2 min drive - 3.0 km
  • Charlotte Premium Outlets - 4 min drive - 6.3 km
  • Carowinds Theme Park - 6 min drive - 5.9 km
  • Billy Graham Library - 8 min drive - 8.5 km
  • SouthPark Mall - 15 min drive - 13.9 km

Getting around

  • I-485 - South Blvd Station - 7 min drive
  • Charlotte Station - 21 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 14 min drive

Restaurants

  • ‪McDonald's - ‬19 min walk
  • ‪Circle K - ‬6 min walk
  • ‪Taco Bell - ‬12 min walk
  • ‪Ayrsley Grand Cinema - ‬3 min walk
  • ‪Chipotle Mexican Grill - ‬8 min walk

About this property

Tru by Hilton Charlotte Ayrsley

Hotel in Charlotte with free breakfast and a 24-hour fitness center
Tru by Hilton Charlotte Ayrsley offers 98 air-conditioned accommodations with safes and coffee/tea makers. 55-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 98 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
Grab a bite from the snack bar/deli serving guests of Tru by Hilton Charlotte Ayrsley. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Charlotte Ayrsley Hotel
Tru Hilton Ayrsley Hotel
Tru Hilton Charlotte Ayrsley
Tru Hilton Ayrsley
Tru by Hilton Charlotte Ayrsley Hotel
Tru by Hilton Charlotte Ayrsley Charlotte
Tru by Hilton Charlotte Ayrsley Hotel Charlotte

Tru by Hilton Charlotte Ayrsley Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 624 out of 1012 reviews
Rating 8 - Good. 207 out of 1012 reviews
Rating 6 - Okay. 100 out of 1012 reviews
Rating 4 - Poor. 35 out of 1012 reviews
Rating 2 - Terrible. 46 out of 1012 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Antonio

It
Stayed 1 night in May 2025

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely come back. Friendly staff, good breakfast and nice area. Just a couple odd things about our room (TV would turn on but not off and the bathroom door wouldn’t close all the way). But we only stayed one night so not inconvenient enough to say anything.
Stayed 1 night in Jun 2025

8/10 Good

Vanessa

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great service and lovely breakfast!
Stayed 5 nights in Jun 2025

8/10 Good

Timothy

Stayed 1 night in Jun 2025

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel and will stay there again.
Stayed 2 nights in Jun 2025

8/10 Good

Daniel, Wytheville

Stayed 1 night in Jun 2025

10/10 Excellent

Jose A

Stayed 1 night in Jun 2025

6/10 Okay

Jacinda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My family and I do a lot of traveling and Tru by Hilton is usually one of our favorite hotels to stay in. This property wasn’t terrible but it wasn’t as nice as some of the other properties. The hallways smelled like smoke. You can tell the hotel is older. The room phone was broke. Also the AC unit was not that cool.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tabitha

Stayed 1 night in Jun 2025

8/10 Good

Shania

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such friendly staff!!
Stayed 1 night in Jun 2025

10/10 Excellent

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Clean, bright room and spacious, comfortable, fun lobby. Helpful, friendly staff. Not fancy, but a fair value. Have stayed here before and surely will again.
Stayed 1 night in Jun 2025

10/10 Excellent

Wenyi

Stayed 2 nights in Feb 2025

6/10 Okay

Laura

Travelled with family
Liked: Staff & service
Disliked: Room comfort

Meh not the best

Check in was easy and fast, the staff were very friendly and helpful. Comfort wise we were not satisfied, both beds the mattresses were very uncomfortable in certain areas they were sunken in. The pillows were too flat and not enough support.
Stayed 2 nights in Jun 2025

8/10 Good

Alejandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good
Stayed 5 nights in Jun 2025

10/10 Excellent

Kurt

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness
Clean hotel with a pleasant staff
Stayed 1 night in May 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Gyeongjo

Stayed 1 night in May 2025

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Orlando

Stayed 2 nights in May 2025

8/10 Good

Connie

Stayed 3 nights in May 2025

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean and convenient
Stayed 2 nights in May 2025

10/10 Excellent

matthew

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt very safe and my room was very clean. I will diffently come back.
Stayed 1 night in May 2025