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SpringHill Suites Charlotte City Center

2.5 star property

Photo gallery for SpringHill Suites Charlotte City Center

Banquet hall
Reception
Banquet hall
32-inch Smart TV with satellite channels, TV, Netflix
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
311 East 5th Street, Charlotte, NC, 28202
  • Place, Spectrum Center
    ‪2 min walk‬
  • Place, Charlotte Convention Center
    ‪9 min walk‬
  • Place, NASCAR Hall of Fame
    ‪10 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Trundle Sofa)

32-inch Smart TV with satellite channels, TV, Netflix

Suite, 1 Bedroom (Trundle Sofa)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Trundle Bed

View all photos for Suite, Multiple Beds, Accessible (Roll-in Shower)

32-inch Smart TV with satellite channels, TV, Netflix

Suite, Multiple Beds, Accessible (Roll-in Shower)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Trundle Bed

View all photos for Suite, Multiple Beds, Accessible

32-inch Smart TV with satellite channels, TV, Netflix

Suite, Multiple Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Trundle Bed

View all photos for Suite, Multiple Beds, Accessible

32-inch Smart TV with satellite channels, TV, Netflix

Suite, Multiple Beds, Accessible

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Trundle Bed

View all photos for Suite, Multiple Beds

32-inch Smart TV with satellite channels, TV, Netflix

Suite, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 Single Trundle Bed and 2 Queen Beds

View all photos for Suite, Multiple Beds, Accessible

32-inch Smart TV with satellite channels, TV, Netflix

Suite, Multiple Beds, Accessible

  • 1 bedroom
  • Sleeps 6
  • 1 Single Trundle Bed and 2 Queen Beds

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About the area

Charlotte

With a stay at SpringHill Suites Charlotte City Center, you'll be centrally located in Charlotte, steps from Spectrum Center and within a 10-minute walk of Bank of America Corporate Center. .This hotel is 0.6 mi (0.9 km) from Charlotte Convention Center and 0.6 mi (0.9 km) from NASCAR Hall of Fame.

What's nearby

  • Spectrum Center - 2 min walk - 0.2 km
  • Bank of America Corporate Center - 5 min walk - 0.4 km
  • Charlotte Convention Center - 9 min walk - 0.8 km
  • NASCAR Hall of Fame - 10 min walk - 0.9 km
  • Bank of America Stadium - 15 min walk - 1.3 km

Getting around

  • 7th St Station - 3 min walk
  • Charlotte Station - 6 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Burger King - ‬4 min walk
  • ‪Midnight Diner - ‬5 min walk
  • ‪Nuvole Rooftop TwentyTwo - ‬4 min walk
  • ‪Rooster's Wood Fired Kitchen II - ‬4 min walk
  • ‪Not Just Coffee - ‬3 min walk

About this property

SpringHill Suites Charlotte City Center

SpringHill Suites Charlotte City Center offers 195 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch Smart televisions come with premium satellite channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers and hair dryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 195 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a ballroom.
At SpringHill Suites Charlotte City Center, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Charlotte? This hotel has 4090 square feet (380 square meters) of space consisting of conference space and meeting rooms.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
Uptown Bar - This bar serves light fare only.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 55 per night; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Uptown Bar

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4,090 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Grab bar in shower (86 centimetre high)
  • Grab bar near toilet (91 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)

More

  • 16 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable/satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100.00 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: USD 55 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Charlotte Uptown Hotel
SpringHill Suites Marriott Uptown Hotel
SpringHill Suites Marriott Charlotte Uptown
SpringHill Suites Marriott Uptown
Hotel SpringHill Suites by Marriott Charlotte Uptown Charlotte
Charlotte SpringHill Suites by Marriott Charlotte Uptown Hotel
Hotel SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites by Marriott Charlotte Uptown Charlotte
SpringHill Suites Charlotte City Center Hotel
SpringHill Suites by Marriott Charlotte Uptown
SpringHill Suites Charlotte City Center Charlotte
SpringHill Suites Charlotte City Center Hotel Charlotte

SpringHill Suites Charlotte City Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 835 out of 1185 reviews
Rating 8 - Good. 206 out of 1185 reviews
Rating 6 - Okay. 71 out of 1185 reviews
Rating 4 - Poor. 36 out of 1185 reviews
Rating 2 - Terrible. 37 out of 1185 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

6/10 Okay

Kiara

Liked: Cleanliness, staff & service
Room was clean and comfortable
Stayed 2 nights in Dec 2025

10/10 Excellent

Kantavit, Pembroke Pines

Stayed 6 nights in Dec 2025

10/10 Excellent

Marcus

Liked: Cleanliness, amenities, property conditions & facilities
Great room
Stayed 1 night in Dec 2025

6/10 Okay

Terrence

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and breakfast ok. The issue was no one ever cleaned our room. We made sire we cleaned up left nothing in the way and they never came we had to.ask for tussue towels and the tv was messed up. We ended up fixing it ourselves after they sent somone.we took out our own trash and cleaned ourselves. Parking is ridiculously priced on top of our stay. Definitely wouldn't stau here again!
Stayed 4 nights in Dec 2025

10/10 Excellent

Sharif

Stayed 1 night in Dec 2025

10/10 Excellent

Sammy

Stayed 2 nights in Dec 2025

10/10 Excellent

Bradley

Stayed 1 night in Dec 2025

10/10 Excellent

Freddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

4/10 Poor

Jason

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This is the second time I've stayed at this hotel and if I had remembered the first I would not have stayed. First. Since there was an event going on across the street, they were charging $55 for valet parking. Second. I did not pay for valet parking but had to pay $25 to park in their garage. There's no insurance from their garage into the hotel so you have to go down and around. Essentially an alley to walk up to the front of the hotel carrying your bags. Third. Stopped into the bar for a drink and some food but the restaurant closes at 8:30. They were a total of nine people in the bar and none of them are the type that are listening to ghetto music, but these bartenders were horrible at reading the room. I listened to utter profane music for as long as I could before getting up and taking my drink somewhere else. 4th. $33 for two drinks and the bartender actually looked at me like I owed her a tip when I gave her $40 in cash. Fifth. Rooms have ear plugs for a reason because the hotel is right on the train line. The only about this place is the price and the fact you can walk just about anywhere from it
Stayed 1 night in Dec 2025

10/10 Excellent

Devin

Stayed 1 night in Dec 2025

10/10 Excellent

Carla

Stayed 2 nights in Dec 2025

10/10 Excellent

Winston

Stayed 2 nights in Dec 2025

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location - just walk across the street to Spectrum Center and so close to several awesome restaurants. Also, a great bar inside the hotel. Highly recommend.
Stayed 1 night in Dec 2025

10/10 Excellent

Grace

Stayed 1 night in Dec 2025

10/10 Excellent

Gary

Stayed 1 night in Dec 2025

10/10 Excellent

Adam C.

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
clean room and very helpful staff and good location for food and the sporting events
Stayed 2 nights in Nov 2025

8/10 Good

Jacob Bain

Stayed 1 night in Dec 2025

10/10 Excellent

Tammy

Stayed 1 night in Dec 2025

10/10 Excellent

Patrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Great property if you’re going to a game
Stayed 2 nights in Nov 2025

10/10 Excellent

Towanna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay and it was so convenient to the spectrum stadium. The staff was super friendly and inviting. The hotel room was super clean and the breakfast they offered had lots of variety.
Stayed 1 night in Nov 2025

8/10 Good

Ceira

Stayed 1 night in Nov 2025

10/10 Excellent

Haley

Stayed 2 nights in Nov 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room looked out on a hockey arena. It was a game night and as a consequence it was very noisy.
Stayed 1 night in Nov 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025