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Sonesta ES Suites Charlotte Arrowood

3.0 star property

Photo gallery for Sonesta ES Suites Charlotte Arrowood

Seasonal outdoor pool
39-inch LCD TV with cable channels, TV
39-inch LCD TV with cable channels, TV
Exterior
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
7925 Forest Pine Drive, Charlotte, NC, 28273
  • Place, Ramblewood Park
    ‪12 min walk‬
  • Place, Carowinds Theme Park
    ‪5 min drive‬
  • Place, NASCAR Hall of Fame
    ‪12 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪15 min drive‬

Room options

View all photos for Superior Suite, 2 Double Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Suite, 2 Double Beds

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Suite, Multiple Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 5
  • 2 King Beds

View all photos for Superior Studio Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite, Multiple Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Superior Suite, Multiple Beds

  • 1 bedroom
  • Sleeps 7
  • 3 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, Multiple Beds, Accessible (Hearing)

  • Sleeps 7
  • 3 King Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Studio Suite, 1 King Bed, Accessible (Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Studio Suite, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds, Accessible (Tub)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible (Hearing)

  • Sleeps 5
  • 2 Double Beds

View all photos for Studio Suite, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Studio Suite, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, Multiple Beds, Accessible

  • Sleeps 5
  • 2 King Beds

View all photos for Room, Multiple Beds, Accessible (Tub)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, Multiple Beds, Accessible (Tub)

  • Sleeps 5
  • 2 King Beds

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About the area

Charlotte

Located in Charlotte (Arrowood), Sonesta ES Suites Charlotte Arrowood is within a 10-minute drive of Quail Hollow Club and Carowinds Theme Park. .This hotel is 7.9 mi (12.8 km) from NASCAR Hall of Fame and 8.8 mi (14.2 km) from Charlotte Premium Outlets.

What's nearby

  • Ramblewood Park - 12 min walk - 1.0 km
  • Carowinds Theme Park - 5 min drive - 7.9 km
  • Quail Hollow Club - 9 min drive - 8.0 km
  • NASCAR Hall of Fame - 12 min drive - 14.4 km
  • Charlotte Motor Speedway - 27 min drive - 44.3 km

Getting around

  • Arrowood Station - 4 min drive
  • Charlotte Station - 17 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 14 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Circle K - ‬2 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬3 min drive
  • ‪Zaxby's Chicken Fingers & Buffalo Wings - ‬4 min drive

About this property

Sonesta ES Suites Charlotte Arrowood

Hotel with free parking, in the vicinity of Quail Hollow Club
Sonesta ES Suites Charlotte Arrowood offers 119 accommodations with safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 39-inch LCD televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Charlotte hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 119 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your pillowtop bed comes with Egyptian cotton sheets. 39-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Sonesta ES Suites Charlotte Arrowood. A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 39-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Laundry fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to October

Property is also known as

Sonesta Arrowood Charlotte
Sonesta Charlotte ES Suites Arrowood
Sonesta ES Suites Arrowood
Sonesta ES Suites Arrowood Hotel
Sonesta ES Suites Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte
Sonesta ES Suites Charlotte Arrowood
Sonesta Suites Charlotte Arrowood
Staybridge Suites Charlotte Arrowood Hotel Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Hotel
Sonesta ES Suites Charlotte Arrowood Charlotte
Sonesta ES Suites Charlotte Arrowood Hotel Charlotte

Sonesta ES Suites Charlotte Arrowood Reviews

Reviews

6.8
Rating 10 - Excellent. 333 out of 1000 reviews
Rating 8 - Good. 202 out of 1000 reviews
Rating 6 - Okay. 156 out of 1000 reviews
Rating 4 - Poor. 142 out of 1000 reviews
Rating 2 - Terrible. 167 out of 1000 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

8/10 Good

Mark

Stayed 3 nights in Nov 2025

10/10 Excellent

UMBERTHEN

Stayed 2 nights in Nov 2025

4/10 Poor

Haniya

Travelled with family
Roach in our room
Stayed 1 night in Nov 2025

8/10 Good

Justin

Liked: Cleanliness, amenities, property conditions & facilities
yes
Stayed 1 night in Nov 2025

8/10 Good

michael

Liked: Cleanliness, staff & service
it was a good hotel for the price point. The bathroom door wouldnt close, but since I was alone that did not matter so much. The full refrigerator and stove were very handy
Stayed 6 nights in Oct 2025

10/10 Excellent

Yeimy

Stayed 1 night in Oct 2025

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

8/10 Good

Frannie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 2 nights in Oct 2025

6/10 Okay

Bill

Business traveller
Liked: Property conditions & facilities, room comfort
I don't like your advertising In my case $121.00 for the night and then adding many more fees making a total of $150 I want to pay what is advertised. This practice is a sales gimmick. Just advertise $150. A bit disappointed.
Stayed 1 night in Oct 2025

8/10 Good

Abel Luna

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Oct 2025

4/10 Poor

Demeah

Disliked: Staff & service
Hotel has a weird smell. Needs updates for walls
Stayed 3 nights in Sep 2025

8/10 Good

Daryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not have any laundry services. The rooms were clean and the staff was helpful and friendly. The parking was well lit and seems safe.
Stayed 2 nights in Oct 2025

10/10 Excellent

Elshad

Liked: Cleanliness, staff & service, property conditions & facilities
Clear room and easy parking
Stayed 2 nights in Oct 2025

2/10 Terrible

Joletta

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Don’t like that hotel

Added extra fees and wouldn’t let me stay there
Stayed 2 nights in Oct 2025

2/10 Terrible

Rolando

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I will never stay here again. I don’t ever leave reviews but this was bad. Roaches in the kitchen and the bathroom.
Stayed 2 nights in Oct 2025

6/10 Okay

Roberta

Travelled with partner
Liked: Cleanliness, amenities
No ice buckets in room nor shower caps
Stayed 2 nights in Oct 2025

2/10 Terrible

Roslyn, Columbia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place not clean and roaches and Staff Assistant Manger Sara Very Nasty
Stayed 2 nights in Oct 2025

4/10 Poor

Angelica

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Clean room and new sheets for bed
Stayed 1 night in Oct 2025

4/10 Poor

William

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

William

Business traveller
Disliked: Cleanliness, property conditions & facilities

Do not stay here

Staff was great, but they were kind of behind the 8-ball. My biggest beef was room keys consistently not working, even upon check in…staff told me this was a frequent problem with many guests….a room key might work one day, but not the next (or even later the same day). I put up with it for 3 weeks (recurring work assignment), & then changed hotels, as there appeared to be no end in sight. Room wasn’t especially clean (carpet could be gross), dishes/silverware were hit & miss, & multiple lamps & electrical outlets didn’t work (across multiple rooms). Parking lot lights were hit & miss (often dark & sketchy). Sent an email to Sonesta regarding my concerns (& was told it was forwarded to local hotel management, but was not contacted by local hotel). I could not, & would not recommend Sonesta ES Suites Charlotte Arrowood to anyone (& I traveled & stayed there 3 nights a week for several weeks; smart, huh?) It was reasonably convenient to my job, but that’s the best I can say about them. There are much better options in close proximity.
Stayed 3 nights in Sep 2025

8/10 Good

Francillia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice amenities and breakfast was good. Short overnight stay, not too much to review.
Stayed 1 night in Oct 2025

6/10 Okay

Jerry

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Front desk personnel could use some customer service training.
Stayed 1 night in Oct 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine
Stayed 2 nights in Oct 2025

2/10 Terrible

Cleavon

Travelled with family, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The Breakfast was Excellent!! The wowen that ran the breakfast section was AMAZING! Very good customer service. The cleaning team was very good and friendly. This hotel is Pet-friendly, but our room wasn't presentable. The carpet had pet stains, Air filter was very dirty, and they have ROACHES!!
Stayed 4 nights in Aug 2025